Acorel
Orteliuslaan 1000,
Utrecht, 3528 BD,
Netherlands
Utrecht, 3528 BD,
Netherlands
31 30 442-0008
Professional Services
Acorel
List of Software Implementations where Acorel is Reseller or System Integrator
Acorel, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Acorel collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Acorel is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Acorel | SAP | SAP CRM | CRM | CRM |
| Acorel | SAP | SAP Mobile Platform | Apps Development | PaaS |
| Acorel | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Acorel | SAP | SAP Service Cloud | Customer Support | CRM |
| Acorel | SAP | SAP Cloud for Customer | Sales Automation | CRM |
List of Software Implementations where Acorel is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
 |
Alliander | Utilities | 5991 | $2.3B | Netherlands | SAP | SAP CRM | CRM | 2014 |
In 2014, Alliander implemented SAP CRM to streamline its debt collection process, aligning the project with the companys broader CRM objectives in the utilities sector. The SAP CRM deployment targeted the Collections function within Alliander, a Dutch network company serving approximately 3.3 million customers, and was scoped to deliver better overview, more efficiency, and a lower workload for collection specialists.
Alliander configured SAP CRM to handle customer inquiries and complaints through the Expertise Center Collection ECI, while maintaining operational linkages to SAP IS-U billing and a separate credit management tool that produced reports from Data Square. SAP CRM was used to consolidate case handling and collection workflows, bringing CRM case management and credit decisioning signals into a single application context to reduce process fragmentation and improve agent visibility.
Acorel acted as the implementation partner, and the project benefitted from close cooperation between IT and business stakeholders, which enabled the rollout to finish one month earlier than planned. The implementation emphasized functional modules typical of CRM use in utilities, including case management, collections workflow orchestration, dispute handling, and customer contact logging, configured to match Allianders collection rules and operational cadence.
Governance changes included centralizing collection operations within the ECI and establishing joint IT business steering that reduced reliance on best effort external support for the credit management tool. The result stated by Alliander was improved efficiency, a better overview for employees, and a lower workload for collection teams, without claims of quantified financial impact.
|
 |
Damen Shipyards Gorinchem B.V. | Manufacturing | 10500 | $2.5B | Netherlands | SAP | SAP Mobile Platform | Apps Development | 2009 |
In 2009 Damen Shipyards Gorinchem B.V. implemented SAP Mobile Platform to deliver an Apps Development solution that provides CRM information to its global sales organization. The initiative targeted the sales business function, enabling sellers to carry CRM data on iPad devices while supporting both real-time access and full offline operation in low connectivity regions such as Africa and South America.
The implementation used SAP Mobile Platform to orchestrate core Apps Development capabilities including local data store and caching, offline synchronization and conflict resolution logic, and a mobile-optimized user interface for iPad. Configuration focused on making CRM content available for read and write workflows when disconnected, and on synchronizing deltas back to the central system when connectivity was restored.
Integration work bridged the CRM system that required Citrix access and the SAP Mobile Platform, exposing CRM content through an intermediate access layer so the mobile client could operate online and offline. Operational scope was the global sales force, with the app used in field sales scenarios across multiple continents, and the deployment emphasized device-level data management and sync orchestration rather than changes to the central CRM.
Acorel served as the system integrator and continued post go-live engagement, conducting internal meetings to drive adoption and providing insight into how employees used the app. The delivery therefore combined platform engineering on SAP Mobile Platform with ongoing change management activities to embed the new mobile CRM workflows into sales operations.
|
 |
Lekkerland Netherlands B.V | Retail | 750 | $90M | Netherlands | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2015 |
In 2015, Lekkerland Netherlands B.V. implemented SAP Sales Cloud (ex CallidusCloud) alongside SAP Service Cloud to better respond to customer needs, targeting Sales Automation,Sales Engagement capabilities for its commercial teams. The implementation centered on SAP Sales Cloud (ex CallidusCloud) as the primary sales automation platform, with SAP Service Cloud providing complementary service case and customer interaction handling.
Configuration and functional scope emphasized sales automation and engagement workflows, including lead and opportunity management, quote and pricing support consistent with CPQ capabilities, account and contact management, and sales activity orchestration for customer-facing representatives. Service capabilities focused on case handling and service interaction coordination to unify sales and service touchpoints.
Acorel supported the implementation and led system configuration, integration of sales and service workflows, and go live coordination with Lekkerland teams. The deployment created a consolidated sales and service application layer that provided a common interface for sales reps and service agents, and aligned CRM processes across customer-facing functions.
Governance work included standardizing pipeline and customer data workflows and establishing application ownership across sales and service departments, with Acorel guiding configuration governance and adoption activities. The project record identifies the systems implemented and the objective to improve responsiveness to customer needs without specifying measurable outcomes.
|
|
|
|
Retail | 750 | $90M | Netherlands | SAP | SAP Service Cloud | Customer Support | 2015 |
|
Showing 1 to 4 of 4 entries
IT Decision Makers and Key Stakeholders at Acorel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Buyer Intent: Companies Evaluating Acorel Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Acorel software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
Acorel System Integrator / VAR Profile
Acorel is a system integrator and technology consulting firm headquartered in Utrecht, Netherlands, with approximately 90 employees and annual revenues of $9M.
Acorel implements and supports enterprise applications across markets such as CRM and PaaS.
APPS RUN THE WORLD tracks 4 verified Acorel software implementations across industries and regions, including: Alliander where Acorel implemented SAP CRM, Damen Shipyards Gorinchem B.V. where Acorel implemented SAP Mobile Platform, and Lekkerland Netherlands B.V where Acorel implemented SAP Sales Cloud (ex CallidusCloud).
Acorel has a strategic VAR/SI partnership with SAP, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Acorel partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
Subscribe to APPS RUN THE WORLD to access the complete Acorel dataset, verified system implementations, and related deployment insights.