CGI
1350 Rene-Levesque Boulevard West 15th floor,
Montreal, H3G 1T4, QC,
Canada
Montreal, H3G 1T4, QC,
Canada
1 514-415-3000
Professional Services
CGI
List of Software Implementations where CGI is Reseller or System Integrator
CGI, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CGI collaboration with software players such as CGI Group, OpenText and SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
CGI is a Reseller or SI for the following software solutions:
List of Software Implementations where CGI is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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WiZink Bank | Banking and Financial Services | 1200 | $133M | Spain | CGI Group | CGI CACS Enterprise | Debt Collection and Recovery | 2017 |
In 2017, WiZink Bank implemented CGI CACS Enterprise as its Debt Collection and Recovery platform to modernize enterprise collections and default management. The deployment was executed with CGI as the implementation partner, focused on finance and collections operations across Spain, and positioned within a long term partnership supporting the bank's digital transformation.
CGI CACS Enterprise was configured to provide centralized case management, automated collection workflows, account segmentation and scoring, payment arrangement tracking, dispute handling, and operational reporting. The implementation emphasized workflow orchestration for collector workqueues and consolidated analytics to support default portfolio management.
The deployment delivered an enterprise instance of CGI CACS Enterprise that centralized collections operations and standardized processes across the bank's collections teams in Spain. Operational coverage included default management, inbound and outbound contact orchestration, and consolidated reporting for finance and collections stakeholders.
Governance was structured through the strategic partnership with CGI to align collections processes, compliance controls, and rollout sequencing across business units. CGI public communications cite improved operational performance and customer experience and reference typical CACS outcomes including reductions in net credit loss and default management OPEX savings.
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The DIRECTV Group Inc | Professional Services | 12000 | $1.8B | United States | CGI Group | CGI CACS Enterprise | Debt Collection and Recovery | 2008 |
In 2008, The DIRECTV Group Inc implemented CGI CACS Enterprise to modernize its collections operating model, deploying the solution in the Debt Collection and Recovery category alongside Strata Enterprise. The deployment targeted the finance and collections process area across the United States, aligning application scope with centralized collections workflows and account treatment orchestration.
The CGI CACS Enterprise implementation concentrated on automating collections workflows and treatment strategies, including account segmentation, contact strategy management, workflow automation for delinquency stages, and exception handling typical of Debt Collection and Recovery systems. Configuration work emphasized treatment orchestration and targeted customer treatments to support faster and more consistent collections actions.
CGI served as system integrator and hosting provider, the application being hosted by CGI with ongoing maintenance provided by the same vendor. The implementation was integrated operationally with Strata Enterprise to support data exchange and coordinated collections processing, with operational ownership residing in DIRECTV finance and collections teams across the United States.
CGI stated the solution was expected to significantly enhance collections capabilities by enabling faster, more targeted treatments while reducing cost and risk, and CGI continues to provide hosting and maintenance as part of the engagement.
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Navy Federal Credit Union | Banking and Financial Services | 24000 | $12.5B | United States | CGI Group | CGI CACS Enterprise | Debt Collection and Recovery | 2008 |
In 2008, Navy Federal Credit Union implemented CGI CACS Enterprise as its core Debt Collection and Recovery application. The deployment targeted the finance and collections process area across the United States and was scoped to move collections strategy from age based rules to risk based decisioning.
CGI CACS Enterprise was configured to support risk scoring and account prioritization, automated collector work queues, scripted contact strategies, and payment arrangement management consistent with Debt Collection and Recovery functional workflows. The implementation emphasized rule based prioritization and segmentation to enable more targeted collector assignments and automated orchestration of outbound and inbound collection activities.
The program was executed together with Strata Enterprise and BureauLink, with integrations used to enrich borrower data and inform risk scoring and bureau exchange processes. Integration with Strata Enterprise and BureauLink supported account segmentation and external data feeds that feed the CGI CACS Enterprise decisioning logic, and the solution was operated across the credit unions collections and finance teams in the United States.
Governance and process change accompanied the technology work, with new centralized prioritization rules and operational governance to manage collector workflows and exception handling. The shift to risk based collections required revised operating procedures for collector assignment, escalation rules, and rule lifecycle management under the CGI CACS Enterprise configuration.
A CGI release on the program highlights outcomes such as increased dollars collected, reduced delinquencies and charge offs, and more effective prioritization and use of collections resources following the implementation of CGI CACS Enterprise.
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Banking and Financial Services | 860 | $100M | Canada | CGI Group | CGI All Payments | Payment Processing | 2022 |
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Banking and Financial Services | 428 | $75M | United States | CGI Group | CGI All Payments | Payment Processing | 2021 |
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Banking and Financial Services | 40632 | $10.1B | Canada | CGI Group | CGI All Payments | Payment Processing | 2023 |
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Government | 5058 | $1.1B | United Kingdom | OpenText | OpenText Vendor Invoice Management | AP Automation | 2006 |
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Government | 26000 | $2.6B | United Kingdom | SAP | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | 2008 |
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Government | 26000 | $2.6B | United Kingdom | SAP | SAP ERP ECC 6.0 - Accounts Receivable (AR) | AR Automation | 2008 |
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Retail | 1600 | $811M | Switzerland | SAP | SAP ERP ECC 6.0 - Materials Management (MM) | Inventory Management | 2010 |
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IT Decision Makers and Key Stakeholders at CGI
| First Name | Last Name | Title | Function | Department | Phone | |
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Buyer Intent: Companies Evaluating CGI Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating CGI software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating CGI professional services include:
- Gov of Manitoba CA, a Canada based Government organization with 14000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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CGI System Integrator / VAR Profile
CGI is a system integrator and technology consulting firm headquartered in Montreal, Canada, with approximately 90500 employees and annual revenues of $11.0B.
CGI implements and supports enterprise applications across markets such as ERP Services and Operations, ERP Financial Management and SCM.
APPS RUN THE WORLD tracks 65 verified CGI software implementations across industries and regions, including: WiZink Bank where CGI implemented CGI CACS Enterprise, The DIRECTV Group Inc where CGI implemented CGI CACS Enterprise, and Navy Federal Credit Union where CGI implemented CGI CACS Enterprise.
CGI has a strategic VAR/SI partnership with CGI Group, OpenText and SAP, backed by verified deployments.
Over the last few months, we recorded 1 evaluations related to CGI's services, including Gov of Manitoba CA.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing CGI partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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