Top Chatbots and Conversational AI Software Apps, Market Size and Forecast
Since 2010, our global team of researchers has been studying the patterns of the Chatbots and Conversational AI software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Chatbots and Conversational AI software market size and forecast assumptions and perhaps the rise and fall of certain Chatbots and Conversational AI vendors.
- Top 10 Chatbots and Conversational AI software vendors, market share, 2010-to-present, and five-year forecast
- 2010-to-present Chatbots and Conversational AI software market by revenue Type (on-prem vs cloud vs AI)
- 2010-to-present Chatbots and Conversational AI software market by customer size (revenue, employees, asset)
- 2010-to-present Chatbots and Conversational AI software market by industry (21 verticals)
- 2010-to-present Chatbots and Conversational AI software market by geography (city, state, country, region)
- 2010-to-present Chatbots and Conversational AI software market by channel (direct vs indirect)
- 2010-to-present Chatbots and Conversational AI software market by product market share
Some of the Chatbots and Conversational AI apps that we have been tracking include: Tawk.to, Hubspot Live Chat, LiveChat, Zendesk Chat, Rocket.chat, HubSpot Conversations, Tidio Live Chat, Zoho SalesIQ, Drift AI Chatbot, Olark Live Chat, Apple Business Chat, LivePerson Conversational Cloud, Pure Chat, JivoChat, Salesforce Chat (formerly Salesforce Live Agent), Freshdesk Messaging (Formerly Freshchat), Crisp, TeamSupport SnapEngage, Ruby Live Chat, Gubagoo ChatSmart and many others.
| Logo | Vendor | Product | Category | Market | Records |
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Five9 | Five9 Omnichannel Chat | Chatbots and Conversational AI | AI-Powered Application | 2 |
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Pluri Sistemas | sisBot | Chatbots and Conversational AI | AI-Powered Application | 2 |
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FreshIdeas | FreshIdeas gupshup | Chatbots and Conversational AI | AI-Powered Application | 2 |
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Moxitek | Moxitek MoxiBots | Chatbots and Conversational AI | AI-Powered Application | 2 |
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Spixii | Zara (Zurich Automated Response Agent) | Chatbots and Conversational AI | AI-Powered Application | 2 |
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Halfmachine | Halfmachine Cora | Chatbots and Conversational AI | AI-Powered Application | 1 |
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BaffleSol | BaffleSol Ruh-Bot | Chatbots and Conversational AI | AI-Powered Application | 1 |
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EchoRoaster | EchoRoaster OneChat | Chatbots and Conversational AI | AI-Powered Application | 1 |
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BKS Documentation Solutions | BKS Chatbot | Chatbots and Conversational AI | AI-Powered Application | 1 |
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Ruigrok NetPanel | Ruigrok NetPanel Belastingdienst Chatbot | Chatbots and Conversational AI | AI-Powered Application | 1 |
Buyer Intent: Companies Evaluating Chatbots and Conversational AI Apps
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Pallatrax | Manufacturing | 180 | $19M | United Kingdom | 2026-06-11 | |
| AxCrypt | Professional Services | 30 | $4M | Sweden | 2026-05-24 | |
| Mercor | Professional Services | 150 | $75M | United States | 2026-05-04 | |
| Manufacturing | 200 | $30M | Malaysia | 2026-04-24 | ||
| Retail | 440000 | $106.6B | United States | 2026-04-21 | ||
| Professional Services | 90 | $17M | New Zealand | 2026-02-27 | ||
| Education | 30 | $3M | Romania | 2026-01-25 | ||
| Education | 21100 | $2.5B | United States | 2026-01-22 | ||
| Professional Services | 10 | $1M | United Kingdom | 2026-01-07 | ||
| Banking and Financial Services | 4700 | $188M | India | 2025-12-06 |