Top Customer Support Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Support software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Support software market size and forecast assumptions and perhaps the rise and fall of certain Customer Support vendors.

Custom data cuts related to the Customer Support software market are available:
  • Top 10 Customer Support software vendors, market share and forecast 2024-2029
  • 2023 Customer Support software market by revenue Type (on-prem vs cloud)
  • 2023 Customer Support software market by customer size (no. of employees, revenue)
  • 2023 Customer Support software market by industry (21 verticals)
  • 2023 Customer Support software market by geography (city, state, country, region)
  • 2023 Customer Support software market by channel (direct vs indirect)
  • 2023 Customer Support software market by product market share

Some of the Customer Support apps that we have been tracking include: Zendesk Service, FreshDesk Customer Support, Intercom, Wistia, Help Scout, Zendesk Support Ticketing System, Gorgias, Salesforce Service Cloud, HappyFox Help Desk, LivePerson Contact At Once!, LiveAgent, Oracle Service Cloud (ex RightNow), Meiqia, GrooveHQ, Trengo Customer Service, Kayako AI ServiceDesk, Kustomer CRM, Zoho Desk, TeamSupport, Microsoft Dynamics 365 Customer Service and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Nice Systems Digital and Self-Service Management (ex goMoxie) Customer Support CRM 38
DelightChat DelightChat Customer Support CRM 25
Reynolds and Reynolds Company Reynolds and Reynolds Focus CRM Customer Support CRM 23
Huggy Huggy Omnichannel Customer Support CRM 21
Zendesk Zendesk Email Management Customer Support CRM 20
Hiver Hiver Platform Customer Support CRM 19
LivePerson LiveEngage Customer Support CRM 17
Nice Systems NICE Engage Customer Support CRM 16
Blinger Blinger Customer Support CRM 15
Helpshift, Inc Helpshift Customer Support CRM 15
Showing 41 to 50 of 210 entries

Buyer Intent: Companies Evaluating Customer Support Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Support applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Support apps include:

  1. Azerconnect Group, a Azerbaijan based Communications organization with 3000 Employees
  2. BASF, a Germany based Life Sciences company with 111408 Employees
  3. Komi, a United Kingdom based Media organization with 28 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found