Apps Run The World

Top IT Service Management Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the IT Service Management software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our IT Service Management software market size and forecast assumptions and perhaps the rise and fall of certain IT Service Management vendors.

Custom data cuts related to the IT Service Management software market are available:

  • Top 10 IT Service Management software vendors, market share and forecast 2020-2025
  • 2020 IT Service Management software market by revenue Type (on-prem vs cloud)
  • 2020 IT Service Management software market by customer size (no. of employees, revenue)
  • 2020 IT Service Management software market by industry (21 verticals)
  • 2020 IT Service Management software market by geography (city, state, country, region)
  • 2020 IT Service Management software market by channel (direct vs indirect)
  • 2020 IT Service Management software market by product market share

Some of the IT Service Management apps that we have been tracking include: Jira Service Desk, Akamai mPulse, ServiceNow ITSM, BMC Helix Remedyforce, Freshservice, Broadcom CA Service Desk Manager, BMC Remedy ITSM Suite, ServiceNow IT Service Management, Cherwell ITSM, Ivanti IT Service Manager , IBM Tivoli, Aisera AISM, Alloy Navigator, 4me Service Integration and Management (SIAM), ProactivaNet Service Desk, Sunrise Sostenuto ITSM, Assyst ITSM Solution, APH SharePoint IT Help Desk, InvGate Service Desk, GLPi Help Desk and many others.


Vendor Product Category Market
SysAid Technologies SysAid ITSM IT Service Management ITSM
Sunrise Software Sunrise Sostenuto ITSM IT Service Management ITSM
ServiceNow ServiceNow ITSM IT Service Management ITSM
ServiceNow ServiceNow IT Service Management IT Service Management ITSM
ServiceNow ServiceNow Finance Operations Management IT Service Management ITSM
Micro Focus Service Management Automation X (SMAX) IT Service Management ITSM
Proactivanet ProactivaNet Service Desk IT Service Management ITSM
Atlassian Jira Service Desk IT Service Management ITSM
Ivanti Ivanti IT Service Manager IT Service Management ITSM
InvGate InvGate Service Desk IT Service Management ITSM
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