Kore.ai
7380 West Sand Lake Road, Suite 390,
Orlando, 32819, FL,
United States
Orlando, 32819, FL,
United States
1 321-221-7376
Professional Services
Kore.ai Technographics
Kore.ai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Kore.ai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Kore.ai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Kore.ai has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft Power BI for Analytics and BI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Kore.ai is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Kore.ai revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Kore.ai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Kore.ai Tech Stack and Enterprise Applications
Kore.ai AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Kore.ai implemented Hubspot Live Chat. The Hubspot Live Chat deployment is implemented as a website-embedded conversational interface and is categorized as Chatbots and Conversational AI, supporting customer engagement and lead capture on Kore.ai public pages. The implementation is focused on inline widget delivery to marketing and product pages to intercept customer inquiries and route conversations into established support and sales workflows.
Configuration work centered on live chat widget behavior, proactive chat triggers, canned responses, conversation scripts, and transcript capture to support sales, marketing and support business functions. Hubspot Live Chat was configured with visitor targeting and handoff workflows to human agents, and instrumented for session logging and conversation history to drive follow up and operational visibility. Governance emphasized scripted content updates and controlled rollout of messaging and routing changes, aligned to marketing and support processes.
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Kore.ai Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Kore.ai implemented Microsoft Power BI as part of its Analytics and BI capabilities. Microsoft Power BI is embedded on the Kore.ai website to surface interactive dashboards and visual analytics to external visitors and internal stakeholders, aligning the application with customer engagement and product telemetry reporting.
The deployment uses core Microsoft Power BI functionality including report authoring, data modeling, interactive visualizations, role based access control, and scheduled dataset refreshes to keep dashboards current. Embedded Power BI content is delivered through web embedding techniques to present interactive reports inline on site pages, and datasets are organized to support self service exploration and operational reporting consistent with Analytics and BI workflows.
Operational coverage spans customer facing web pages and internal analytics consumers, supporting product management, marketing, and support related analytics use cases. Governance focuses on centralized report cataloging, role based access policies, and refresh scheduling to maintain data quality and controlled access, while Microsoft Power BI provides the primary interface for both internal and external analytic consumption.
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Kore.ai Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Kore.ai deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment uses Google Workspace's cloud SaaS model to provide enterprise email, calendaring, and real time document collaboration across the company.
Implementation scope centers on standard Google Workspace functional modules, including Gmail, Google Calendar, Google Drive, Google Docs, Sheets and Slides, Google Meet for video conferencing, and the Google Admin console for tenant management. These modules support collaborative content creation, shared drives, meeting scheduling, and persistent team communication workflows.
Operational coverage is enterprise wide among Kore.ai knowledge workers and aligns with core business functions within professional services, product engineering, sales, and marketing. Administration and governance are managed through the Google Admin console with account provisioning, group management and policy enforcement configured to control access and sharing.
Kore.ai publicly references Google Workspace (Formerly Google G-Suite) on its corporate website, indicating the vendor relationship with Google is part of its core collaboration stack. The implementation represents a standard Collaboration implementation pattern using Google Workspace as the central platform for email, document collaboration and conferencing.
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Kore.ai CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2023 | 2023 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics, Lead Generation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Kore.ai PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Kore.ai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Kore.ai Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IoT Platform | Internet of Things |
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2017 | 2018 |
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IT Decision Makers and Key Stakeholders at Kore.ai
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Kore.ai Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Kore.ai IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Kore.ai digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Kore.ai Technographics
Kore.ai is a Professional Services organization based in United States,
with around 1000 employees and annual revenues of $100.0 million.
Kore.ai operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft Power BI and Google Workspace (Formerly Google G-Suite),
covering areas like Chatbots and Conversational AI, Analytics and BI and Collaboration.
Kore.ai has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot, Microsoft and Google.
Kore.ai recently adopted applications including
Zoominfo Platform in 2023, Microsoft Power BI in 2022 and 6sense Account Engagement Platform in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Kore.ai’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Kore.ai’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Kore.ai technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.