List of ADP Comprehensive Outsourcing Services Customers
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Since 2010, our global team of researchers has been studying ADP Comprehensive Outsourcing Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ADP Comprehensive Outsourcing Services for HRO (HR Outsourcing) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ADP Comprehensive Outsourcing Services for HRO (HR Outsourcing) include: Dell, a United States based Manufacturing organisation with 108000 employees and revenues of $95.60 billion, Merck, a United States based Life Sciences organisation with 73000 employees and revenues of $64.17 billion, Applied Materials, a United States based Manufacturing organisation with 34000 employees and revenues of $26.52 billion, BlackRock, a United States based Professional Services organisation with 22600 employees and revenues of $24.22 billion, Sodexo North America, a United States based Professional Services organisation with 125000 employees and revenues of $11.35 billion and many others.
Contact us if you need a completed and verified list of companies using ADP Comprehensive Outsourcing Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Campus Communities | Construction and Real Estate | 3000 | $750M | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2012 | n/a |
In 2012 American Campus Communities implemented ADP Comprehensive Outsourcing Services as an HR Outsourcing solution to reduce administrative burden on its HR organization. The deployment established a centralized, vendor-hosted outsourcing model that consolidated benefits administration, payroll processing, HR service delivery, and compliance case management into a single platform.
ADP Comprehensive Outsourcing Services was configured to manage benefits administration workflows, benefits enrollment reconciliation, compliance monitoring and standard HR administration tasks. Configuration focused on automated enrollment processing, standardized plan provisioning and compliance reporting workflows to streamline benefits administration and regulatory adherence.
The operational scope centered on HR and benefits teams, shifting day-to-day transactional administration to ADP while retaining internal oversight of policy and eligibility decisions. Governance was structured around vendor-managed updates to regulatory rules, defined service level agreements and formalized escalation paths, which supported more efficient benefits administration and improved compliance management as described in project notes.
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American Red Cross | Non Profit | 19000 | $2.9B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2013 | n/a |
In 2013, American Red Cross implemented ADP Comprehensive Outsourcing Services, Category . The deployment established an outsourced payroll operating model supported by a "Stay Back" team of fourteen employees including one Supervisor to coordinate in house exceptions and payroll cutoffs.
The implementation included ADP eTime and ADP Enterprise Version 5 as core processing modules, with ADP Comprehensive Outsourcing Services orchestrating payroll calculation and time collection workflows. The "Stay Back" team administered payroll inputs, validation, and exception handling while interfacing directly with the ADP COS Managed Payroll Services Team. Configuration work concentrated on enterprise payroll rules and pay policy settings appropriate for multistate compliance.
Operational integrations included internal Benefits and HR Shared Services and Regional HR Service Delivery, with these groups providing benefits feeds and HR changes used by ADP Comprehensive Outsourcing Services to process payroll for 30,000 employees in all fifty states. The ADP COS Managed Payroll Services Team served as the primary vendor contact for escalations and service level coordination. Data flows centered on time and HR event feeds into ADP eTime and ADP Enterprise Version 5 for centralized processing.
Governance was organized around vendor relationship management and a centralized payroll operations node, with the Stay Back Supervisor providing day to day oversight and coordination across departments. Rollout and operational controls emphasized clear ownership of exception handling, vendor escalations, and the operational handoffs between ADP Comprehensive Outsourcing Services and internal HR functions.
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Applied Materials | Manufacturing | 34000 | $26.5B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2010 | n/a |
In 2010, Applied Materials implemented ADP Comprehensive Outsourcing Services. Apps Category . The deployment targeted payroll operations for an employee base of 8,500, covering officers, salaried exempt, hourly non-exempt and commissioned employees across 30 US states and including Canadian payroll processing, reflecting mixed bi-weekly and semi-monthly pay cycles.
The implementation used the ADP COS model to centralize payroll processing and scheduling, with configuration focused on handling multiple pay cycles and employee pay types, and on operationalizing multi-jurisdiction payroll workflows. ADP Comprehensive Outsourcing Services was configured alongside ADP PCPW for Canadian payroll runs, and functional workstreams emphasized payroll calculation, cycle orchestration and compliance-oriented payroll administration.
Operational integration included interfacing with PeopleSoft for HR data exchange and explicit use of ADP PCPW for Canadian payroll, as documented in the payroll role history. Governance and rollout were managed through an Implementation Payroll Project Lead in 2010, with subsequent internal ownership by a Senior Payroll Financial Analyst in 2010 to 2011 and a Payroll Programs Manager in 2011 to 2012, indicating sustained internal vendor coordination and operational oversight.
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BlackRock | Professional Services | 22600 | $24.2B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2014 | n/a |
In 2014, BlackRock implemented ADP Comprehensive Outsourcing Services to manage a high-paced payroll environment and centralize HR and benefits processing, operating in the HRO (HR Outsourcing) category. The deployment focused on outsourced payroll operations and benefits administration to support enterprise HR functions and maintain compliance across payroll and benefits workflows.
ADP Comprehensive Outsourcing Services was configured to provide core payroll processing tools, database maintenance, benefits administration, and benefits reporting, with ongoing provisioning of the ADP Vantage HCM Solution to support HR lifecycle and benefits workflows. Configuration emphasized strict review checkpoints and payroll precision controls to ensure consistent processing accuracy.
Operationally the service was run cross-functionally across HR and benefits teams, with consulting and advisory engagement aimed at stakeholders and executives on payroll technology and best practices. The operational scope included direct supervision of up to eight associates, delivery of more than twenty staff trainings annually, and frontline resolution of complex payroll and benefits issues to preserve service continuity.
Governance centered on coaching, mentoring, and structured reviews to drive continuous process improvement and sustain compliance, with documented payroll precision of 95% or better. The implementation also partnered across internal teams and ADP associates to maintain ADP Vantage HCM Solution provisions and to support improved customer service ratings and sales engagement.
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City Of Blakely, GA | Government | 70 | $12M | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2018 | n/a |
In 2018, City Of Blakely, GA implemented ADP Comprehensive Outsourcing Services. ADP Comprehensive Outsourcing Services was provisioned as the city’s outsourced payroll and HR administration solution under the HRO (HR Outsourcing) category, covering bi-weekly payroll processing and employee data management for roughly 70 municipal employees.
Implementation work was driven by the Administration Department, which provided all required documentation to ADP and completed employee data verification to assure accuracy. The deployment focused on payroll processing and direct deposit fulfillment, with configuration activities including load table population and validation passes in preparation for production payroll runs. The first bi-weekly payroll run processed on Feb. 7, with employee payouts delivered by direct deposit.
Operational coverage included municipal finance and HR functions across departments such as Water, Gas, Technology, and Fire, with ADP Comprehensive Outsourcing Services handling centralized payroll administration for those groups. Governance and rollout controls emphasized staged data validation and testing, with the administration team executing verification steps to support the production cutover and planned additional test runs as needed.
At the time of reporting the payroll outsourcing project was 95 percent complete and the first live payroll was successfully executed. Source notes did not document any named third party system integrations or implementation partners.
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Banking and Financial Services | 7927 | $3.2B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2017 | n/a |
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Manufacturing | 108000 | $95.6B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2014 | n/a |
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Construction and Real Estate | 4000 | $1.4B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2014 | n/a |
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Life Sciences | 73000 | $64.2B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2017 | n/a |
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Professional Services | 20000 | $5.0B | United States | ADP | ADP Comprehensive Outsourcing Services | HRO (HR Outsourcing) | 2016 | n/a |
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Buyer Intent: Companies Evaluating ADP Comprehensive Outsourcing Services
- Alvarez & Marsal, a United States based Professional Services organization with 10000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Alvarez & Marsal | Professional Services | 10000 | $4.0B | United States | 2025-01-24 |