List of Amadeus Cytric Customers
Amadeus
Salvador de Madariaga 1,
Madrid, 28027,
Spain
Madrid, 28027,
Spain
34 91 582 0100
Professional Services
20643
$7.2B
Since 2010, our global team of researchers has been studying Amadeus Cytric customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amadeus Cytric for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amadeus Cytric for Travel Management include: Microsoft, a United States based Professional Services organisation with 228000 employees and revenues of $320.00 billion, Department of Home Affairs, a Australia based Government organisation with 15207 employees and revenues of $12.46 billion, BCD Travel, a Netherlands based Professional Services organisation with 13000 employees and revenues of $4.50 billion, Grupo OHL, a Spain based Professional Services organisation with 16195 employees and revenues of $3.16 billion, Department of Veterans Affairs, a Australia based Government organisation with 3658 employees and revenues of $433.0 million and many others.
Contact us if you need a completed and verified list of companies using Amadeus Cytric, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Amadeus Cytric customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BCD Travel | Professional Services | 13000 | $4.5B | Netherlands | Amadeus IT Group | Amadeus Cytric | Travel Management | 2011 | n/a |
In 2011 BCD Travel implemented Amadeus Cytric to support corporate Travel and Expense Management across new UK and multi-national business lines. The deployment focused on bringing Amadeus Cytric into an existing portfolio of online booking tools while maintaining a structured project plan to coordinate parallel implementations and launch activities.
The implementation configured Amadeus Cytric as a primary online booking tool with centralized booking workflows and integrated pre-trip and post-trip reporting capabilities. Functional configuration emphasized booking orchestration, itinerary capture, and feeding management information for reporting, aligning Cytric with the companys travel program and expense handling processes.
Integrations were explicitly managed between Amadeus Cytric and other booking platforms and reporting systems, including Concur Travel, GetThere, AeTM, BCD Business and SAP, with Decision Source used for management information and pre and post trip reporting. The technical approach linked booking records and trip metadata into the reporting layer and finance systems to enable consolidated travel data flows across tools.
Governance centered on a maintained project plan that delivered implementations for new business both in the UK and across multinational operations, with phased rollouts and stakeholder coordination across travel, corporate procurement and finance functions. Change control and structured delivery were used to standardize booking workflows and reporting outputs while accommodating multi-tool interoperability.
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Department of Home Affairs | Government | 15207 | $12.5B | Australia | Amadeus IT Group | Amadeus Cytric | Travel Management | 2020 | n/a |
In 2020, the Department of Home Affairs implemented Amadeus Cytric within a Travel and Expense Management SaaS configuration provided by Amadeus IT Group. The deployment incorporated the GovERP template that has been built into the configurable SaaS product and is in use across more than 20 Australian Public Service entities, with functionality developed prior to handover to Services Australia.
Functional modules configured include GovComply, which continuously monitors and audits corporate credit card and employee reimbursement transactions by running nightly policy tests across all transactional data and surfacing workflow exceptions for agency audit teams to investigate and remediate. The Expense8 expense module was configured to accommodate behavioral differences between official travel and relocation trips, embedding distinct approval workflows, travel allowance rule sets, and specialized trip cost types such as removalist and pet transportation and boarding, along with a configurable other cost type tailored to agency needs.
The implementation included a rebuilt Credit Card Application Module that infers card limits at application, automatically creates and transmits new cardholder data to Diners68 when an employee is added, automates deactivation of credit cards when employees leave, updates delegations based on APS level, and enables an executive assistant to initiate a card application on behalf of an assigned executive. Amadeus Cytric was integrated with the travel booking portal Cytric provided by Corporate Travel Management under the whole of government travel arrangements, linking booking workflows to expense controls and card lifecycle management.
Operational coverage spans more than 20 APS agencies, including the Service Delivery Office in the Department of Finance and the Department of Veterans Affairs, and the rollout emphasized governance automation such as nightly audit triggers, delegation mapping by APS level, and exception workflow routing to agency audit teams for investigation and remediation.
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Department of Veterans Affairs | Government | 3658 | $433M | Australia | Amadeus IT Group | Amadeus Cytric | Travel Management | 2020 | n/a |
In 2020 the Department of Veterans Affairs deployed Amadeus Cytric from Amadeus IT Group as its Travel and Expense Management platform. The deployment leverages the GovERP template built into the configurable SaaS product, a template that is currently used by over 20 Australian Public Service entities including the Service Delivery Office in the Department of Finance and the Department of Veterans Affairs. This implementation positions Amadeus Cytric as the central system for travel booking and expense oversight within the agency's scoped operations.
The implementation of Amadeus Cytric incorporates discrete functional modules and policy automation requested by GovERP prior to the handover to Services Australia. GovComply is embedded to continuously monitor and audit credit card and employee reimbursement transactions, executing a nightly suite of policy tests across transactional data and creating workflow exceptions routed to an agency audit team for investigation. Expense8 functionality is configured to accommodate behavioural differences between official travel and relocation trips, including distinct approval workflows, travel allowance calculations and rules, and trip cost types such as removalist and pet transportation and boarding, plus a configurable other cost type for agency-specific charges. The Credit Card Application Module was rebuilt to infer card limits on application, automatically create and transmit new-card requests to Diners68 when an employee is added, automate deactivation when employees leave, apply delegations mapped to APS level, and permit an executive assistant to initiate card applications on behalf of an assigned executive.
Operationally Amadeus Cytric is integrated with the travel booking portal Cytric provided by Corporate Travel Management under whole of government travel arrangements, establishing a combined booking and expense processing flow. The integration backbone and SaaS configuration centralize travel bookings, expense capture, and card lifecycle management while routing policy exceptions and audit workflows into agency finance and audit teams. Business functions impacted include travel operations, expense processing, credit card administration, and audit oversight, with executive support workflows formalized through the card application module.
Governance and process restructuring were addressed through configurable policy enforcement and workflow orchestration within the Travel and Expense Management product. Nightly policy tests, exception generation to audit teams, APS level delegations, and configurable trip type rules enable agencies to codify approvals and compliance controls inside Amadeus Cytric. Features delivered at the GovERP request were incorporated into the SaaS product prior to the Services Australia handover, and are available for reuse by other APS entities adopting the same template.
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ESCAET | Education | 50 | $5M | France | Amadeus IT Group | Amadeus Cytric | Travel Management | 2014 | n/a |
In 2014 ESCAET implemented Amadeus Cytric Travel & Expense as its Travel Management application to support travel and expense workflows tied to academic internships and market launch activities. The deployment focused on providing a Travel Management backbone for student project work and commercial launch activity rather than a broad enterprise transformation, aligning the application with the school s operational need to manage booking and expense processes for real company engagements.
The implementation emphasized core Travel Management capabilities within Amadeus Cytric, including travel booking orchestration, expense reporting and reconciliation, approval workflows and policy controls. Configuration work centered on mapping academic program requirements into expense approval chains and itinerary management, and configuring expense categories and receipt capture consistent with student and association use cases.
Operational coverage extended to campus teams, the student association BDE Escaet and partner company engagements such as Havas, Deluxe Driver and Amadeus as part of applied missions. The rollout was positioned for the French market and executed as a project managed launch, leveraging student internships and mission-based teams to perform configuration, pilot testing and market introduction activities.
Governance combined project management oversight with academic supervision, using structured student missions to both validate functional fit and to drive go to market tasks for Amadeus Cytric Travel & Expense. The program emphasized repeatable travel and expense workflows for academic placements and partner collaborations without presuming wider enterprise scale changes.
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Grupo OHL | Professional Services | 16195 | $3.2B | Spain | Amadeus IT Group | Amadeus Cytric | Travel Management | 2012 | n/a |
In 2012 Grupo OHL implemented Amadeus Cytric as part of its Travel Management program. The deployment emphasized the Amadeus Cytric Travel & Expense module to centralize corporate travel booking and expense capture across the organization.
The implementation configured core Travel Management capabilities including centralized booking workflows, expense reporting, and policy based approval routing, with profile management and expense itemization to enforce company travel policies. Amadeus Cytric Travel & Expense was set up for automated expense capture and standard expense lifecycle processing, aligning with typical Travel Management functional workflows.
Project governance included a Project Steering Committee, with committee members responsible for defining business needs and producing detailed interface specifications. The interface definition work targeted transactional integrations to post travel and expense data into corporate finance and HR systems and to reconcile supplier and card flows, using standard API and batch file exchange patterns.
Operational scope covered corporate travel and expense processes and related approval chains, aligning travel policy, finance, and procurement controls. Governance emphasized requirements traceability, interface contracts, and structured handoffs to support staged rollout and operational support.
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Professional Services | 228000 | $320.0B | United States | Amadeus IT Group | Amadeus Cytric | Travel Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating Amadeus Cytric
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Amadeus Cytric. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Amadeus Cytric for Travel Management include:
- Invesco, a United States based Banking and Financial Services organization with 8536 Employees
- Bell Theatre Services, a United Kingdom based Professional Services company with 25 Employees
- Ace Data Centers, a United States based Professional Services organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Invesco | Banking and Financial Services | 8536 | $5.7B | United States | 2026-03-25 |
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Ace Data Centers | Professional Services | 15 | $2M | United States | 2026-02-01 |
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Bell Theatre Services | Professional Services | 25 | $4M | United Kingdom | 2026-01-27 |
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Professional Services | 10 | $1M | United States | 2026-01-13 |
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Transportation | 210 | $63M | United States | 2026-01-05 |
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Professional Services | 10 | $1M | United States | 2025-12-30 |
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Communications | 25 | $3M | India | 2025-12-28 |
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Professional Services | 35 | $3M | United States | 2025-12-22 |
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Professional Services | 2318 | $719M | Slovakia | 2025-10-09 |
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Professional Services | 1400 | $270M | Portugal | 2025-09-25 |
FAQ - APPS RUN THE WORLD Amadeus Cytric Coverage
Amadeus Cytric is a Travel Management solution from Amadeus IT Group.
Companies worldwide use Amadeus Cytric, from small firms to large enterprises across 21+ industries.
Organizations such as Microsoft, Department of Home Affairs, BCD Travel, Grupo OHL and Department of Veterans Affairs are recorded users of
Amadeus Cytric for Travel Management.
Companies using Amadeus Cytric are most concentrated in Professional Services and Government, with adoption spanning over 21 industries.
Companies using Amadeus Cytric are most concentrated in United States, Australia and Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Amadeus Cytric across Americas, EMEA, and APAC.
Companies using Amadeus Cytric range from small businesses with 0-100 employees - 16.67%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 16.67%, and global enterprises with 10,000+ employees - 66.67%.
Customers of Amadeus Cytric include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Amadeus Cytric customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.