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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of American Express Expense Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
AllianceBernstein Banking and Financial Services 4380 $4.5B United States American Express American Express Expense Management Expense Management 2017 n/a
In 2017 AllianceBernstein implemented American Express Expense Management as its Travel and Expense Management Software to centralize corporate card administration and expense workflows across Accounts Payable and T&E. The deployment targeted core controls for expense reporting and corporate card governance while establishing an operational hub that included an onshore AP/T&E supervisory function and an offshore team responsible for day to day T&E processing. American Express Expense Management was configured to support expense report audits, online expense report approvals, and credit card program support, explicitly covering the American Express Travel card program, the JP Morgan Purchasing card program, and a Business Travel Account program. Functional capabilities implemented include expense report audit workflows, corporate card program administration, spend metrics gathering and analysis, customer service for cardholders, vendor invoice audit and approval, and scheduled payment runs. Governance and operational changes accompanied the rollout, with AllianceBernstein updating corporate policies for Purchase card and Travel and Expense reimbursement and routing all online expense reporting requests through defined approval workflows. Operational responsibilities documented during implementation included presenting corporate card spending metrics, leading offshore T&E delivery, approving vendor invoices, performing weekly payment runs, and using data analysis to identify opportunities for process and policy improvement.
BlackLine Professional Services 1830 $653M United States American Express American Express Expense Management Expense Management 2015 n/a
In 2015, BlackLine implemented American Express Expense Management. The American Express Expense Management deployment served as Travel and Expense Management Software to centralize corporate Travel and Entertainment data and to support finance and travel operations reporting. The implementation focused on day-to-day expense reporting and reconciliation workflows characteristic of Travel and Expense Management Software, including expense capture, card transaction reconciliation, and structured reporting processes. American Express Expense Management was used to prepare and manage daily Travel and Entertainment data and reports, aligning expense processing with corporate reporting cadence. Operational coverage included finance and travel operations teams, with integrations that consumed and reconciled data and reports from Concur and American Express through the end of March 2015. Governance and workflow changes emphasized centralized reporting, standardized expense processing, and operational ownership for daily T&E data management.
Cheddar's Scratch Kitchen Leisure and Hospitality 6000 $700M United States American Express American Express Expense Management Expense Management 2015 n/a
In 2015, Cheddar's Scratch Kitchen implemented American Express Expense Management to centralize card and expense workflows across its restaurant footprint. The deployment targeted Travel and Expense Management Software use cases for Sales Audit and Accounts Receivable coordination, covering charge and refund management, receipt handling, and corporate deposit processes. Configuration emphasized expense capture and dispute workflows, including structured chargeback resolution, daily transaction reconciliation, and refund processing. Functional capabilities implemented included receipt request handling, journal entry preparation for Misc Cash and Corporate Deposits, and handling gift card activation and fulfillment workflows. The implementation operated alongside existing operational tools and explicitly integrated with systems used by the finance team, including Issuetrak for issue tracking, ReconNet for daily transaction uploads and reconciliation, Valuetec for gift card activation, and Solomon for client and employee setup. Chargeback and merchant dispute workflows were coordinated with Merchant services and American Express to resolve card disputes. Operational governance aligned with Sales Audit processes, with Accounts Receivable Coordinators processing weekly checks, uploading reconciliations, and posting month end journal entries to support the American Express Expense Management platform. The rollout embedded expense orchestration into Accounts Receivable and Sales Audit workflows across Cheddar's restaurant operations.
Manufacturing 1000 $150M Australia American Express American Express Expense Management Expense Management 2016 n/a
Transportation 103000 $61.6B United States American Express American Express Expense Management Expense Management 2008 n/a
Manufacturing 70000 $24.7B United States American Express American Express Expense Management Expense Management 2011 n/a
Non Profit 750 $150M United States American Express American Express Expense Management Expense Management 2014 n/a
Utilities 1300 $921M Australia American Express American Express Expense Management Expense Management 2009 n/a
Professional Services 4300 $1.2B United States American Express American Express Expense Management Expense Management 2010 n/a
Banking and Financial Services 1002 $787M United States American Express American Express Expense Management Expense Management 2015 n/a
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FAQ - APPS RUN THE WORLD American Express Expense Management Coverage

American Express Expense Management is a Expense Management solution from American Express.

Companies worldwide use American Express Expense Management, from small firms to large enterprises across 21+ industries.

Organizations such as Delta Air Lines, Panasonic Holdings Corporation, EMC Corporation, The Bank of New York Mellon and AllianceBernstein are recorded users of American Express Expense Management for Expense Management.

Companies using American Express Expense Management are most concentrated in Transportation, Manufacturing and Banking and Financial Services, with adoption spanning over 21 industries.

Companies using American Express Expense Management are most concentrated in United States and Japan, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of American Express Expense Management across Americas, EMEA, and APAC.

Companies using American Express Expense Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 26.67%, large organizations with 1,001-10,000 employees - 46.67%, and global enterprises with 10,000+ employees - 26.67%.

Customers of American Express Expense Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified American Express Expense Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Expense Management.