List of Capita Swordfish Document Management Customers
Capita Software
65 Gresham Street,
London, EC2V 7NQ,
United Kingdom
London, EC2V 7NQ,
United Kingdom
44 20 7799-1525
Professional Services
50000
$3.2B
Since 2010, our global team of researchers has been studying Capita Swordfish Document Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Capita Swordfish Document Management for Document Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Capita Swordfish Document Management for Document Management include: Brakes UK, a United Kingdom based Distribution organisation with 15260 employees and revenues of $6.90 billion, Liberty Specialty Markets, a United Kingdom based Insurance organisation with 1900 employees and revenues of $4.79 billion, Hampshire County Council, a United Kingdom based Government organisation with 10837 employees and revenues of $3.80 billion, Sellafield, a United Kingdom based Oil, Gas and Chemicals organisation with 10890 employees and revenues of $3.23 billion, Birmingham City Council, a United Kingdom based Government organisation with 9882 employees and revenues of $2.50 billion and many others.
Contact us if you need a completed and verified list of companies using Capita Swordfish Document Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Capita Swordfish Document Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Abri | Non Profit | 500 | $50M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2021 | n/a |
In 2021, Abri implemented Capita Swordfish Document Management. The Capita Swordfish Document Management deployment was scoped to support Abri's procurement, store office and supply chain operations within the United Kingdom, focusing on centralized storage of supplier documentation and operational records. The initiative targeted document lifecycle controls used by store teams and warehouse staff who manage stock, materials delivery and site compliance.
The implementation configured core Document Management capabilities including document capture and indexing, metadata-driven classification, version control and full-text search, along with workflow automation for approvals and document routing. The system was set up to manage procurement records, stock control documents, COSHH and asbestos compliance records, and supplier contracts, reflecting store-level processes such as receipt, order and dispatch tracking and inventory reconciliation. Configuration emphasized searchable metadata and retention labels aligned to operational reporting needs.
Operational configuration emphasized role-based access controls and immutable audit trails to support auditability and stakeholder communication. Dashboards and scheduled reports were instrumented to reproduce the daily, weekly and monthly reports produced by store management, and workflows were configured to surface risks and issues for timely escalation and resolution. The solution supported document-centric handoffs between procurement, stores and logistics functions without naming platform-to-platform integrations.
Governance changes included formalizing document retention and approval processes, aligning document workflows with procurement and supplier negotiation procedures, and training store and procurement teams on system usage and automated processes. Implementation centralized document management practices to support Abri business functions in procurement, stores and supply chain, with Capita Swordfish Document Management used as the authoritative repository for operational and compliance documentation.
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Achp | Insurance | 450 | $60M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2018 | n/a |
In 2018 Achp implemented Capita Swordfish Document Management in a Document Management deployment to centralize bordereaux and claims documentation supporting underwriting support workflows. The implementation was used to ingest and process large daily volumes of claims bordereaux, with Capita Swordfish Document Management configured for document capture, indexing and search to support technician-led reconciliation and reporting tasks. Capita Swordfish Document Management was integrated into routine operations to generate daily workload reports and to enable peer quality checks performed by data technicians.
Configuration emphasized automated document ingestion, indexed storage, and routed review queues aligned to bordereaux reconciliation processes, while retrieval and comparison capabilities were used alongside Excel, Intrali, Xchanging and Dynamics for data compilation and reporting. Operational scope covered underwriting support and claims processing teams, with governance focused on standardized bordereaux processing, query logging and daily reporting workflows to maintain traceability and consistent handling of documents.
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Action for Children | Non Profit | 3407 | $95M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2011 | n/a |
Action for Children implemented Capita Swordfish Document Management in 2011, replacing manual microfiche retrieval with a digital content platform to improve information access. Historically the charity stored documents within a microfiche library at a London headquarters and processed and distributed files to staff across seven regional offices, a workflow that often produced 50 to 100 page printouts that were posted to claimants and staff, causing delay and loss.
Capita provided an end to end service that digitised the entire microfiche library and loaded indexed content into a tailored electronic document management system. The Capita Swordfish Document Management deployment included specialist scanning at a Capita site, rigorous quality assurance to ensure complete, high quality images and indexing, and a tailored EDM with comprehensive search and viewing capabilities plus managed security and access.
Operational coverage extended to staff in every office who now access and search information instantly on their screens, shifting records custody from physical microfiche to a centrally managed digital repository. The implementation included ongoing system support from a dedicated Capita IT team, security screened personnel and ISO aligned processes for back file conversion and ongoing operations, and the solution was positioned to support communications and records workflows across the charity.
Governance and workflow restructuring emphasized index driven retrieval, controlled access policies within the Document Management solution and elimination of paper printing and postal distribution workflows. Explicitly reported outcomes included improved security by reducing misfiling and postal loss, reduced costs through elimination of storage and printing overheads, and increased staff productivity through instant, searchable access, enabling the charity to redirect time and money saved back to core activities.
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Transportation | 25 | $3M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2019 | n/a |
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Non Profit | 265 | $25M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2018 | n/a |
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Government | 9882 | $2.5B | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2006 | n/a |
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Professional Services | 650 | $60M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2021 | n/a |
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Distribution | 15260 | $6.9B | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2010 | n/a |
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Oil, Gas and Chemicals | 200 | $1.9B | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2007 | n/a |
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Insurance | 500 | $336M | United Kingdom | Capita | Capita Swordfish Document Management | Document Management | 2012 | n/a |
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Showing 1 to 10 of 53 entries
Buyer Intent: Companies Evaluating Capita Swordfish Document Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Capita Swordfish Document Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Capita Swordfish Document Management for Document Management include:
- University of Washington, a United States based Education organization with 35331 Employees
- Ascot Underwriting, a United Kingdom based Insurance company with 120 Employees
- Tokio Marine Kiln, a United Kingdom based Insurance organization with 1000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Capita Swordfish Document Management Coverage
Capita Swordfish Document Management is a Document Management solution from Capita.
Companies worldwide use Capita Swordfish Document Management, from small firms to large enterprises across 21+ industries.
Organizations such as Brakes UK, Liberty Specialty Markets, Hampshire County Council, Sellafield and Birmingham City Council are recorded users of
Capita Swordfish Document Management for Document Management.
Companies using Capita Swordfish Document Management are most concentrated in Distribution, Insurance and Government, with adoption spanning over 21 industries.
Companies using Capita Swordfish Document Management are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Capita Swordfish Document Management across Americas, EMEA, and APAC.
Companies using Capita Swordfish Document Management range from small businesses with 0-100 employees - 7.55%, to mid-sized firms with 101-1,000 employees - 45.28%, large organizations with 1,001-10,000 employees - 41.51%, and global enterprises with 10,000+ employees - 5.66%.
Customers of Capita Swordfish Document Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Capita Swordfish Document Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Document Management.