List of Crisp Customers

Crisp Chat

2 Boulevard de Launay,
Nantes, 44100,
France

https://www.crisp.chat/

33 24 003 1187‬

Professional Services

$1M

Since 2010, our global team of researchers has been studying Crisp customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Crisp for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Crisp for Chatbots and Conversational AI include: Grupo Comercial Chedraui, a Mexico based Retail organisation with 60191 employees and revenues of $10.44 billion, DMCI Homes, a Philippines based Construction and Real Estate organisation with 2000 employees and revenues of $4.51 billion, The Oriental Insurance Company, a India based Insurance organisation with 8281 employees and revenues of $1.85 billion, Technolife, a Iran based Retail organisation with 450 employees and revenues of $1.74 billion, Pag-IBIG Fund (Home Development Mutual Fund), a Philippines based Government organisation with 10000 employees and revenues of $1.18 billion and many others.

Contact us if you need a completed and verified list of companies using Crisp, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Crisp customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
CloudCone	Professional Services	15	$2M	United States	Crisp IM	Crisp	Chatbots and Conversational AI	2017	n/a	In 2017, CloudCone implemented Crisp on its public website to provide immediate customer engagement. The Crisp deployment focused on a web chat widget that surfaced conversational entry points across product pages and billing flows. Crisp provided standard Chatbots and Conversational AI capabilities, including live chat routing to a shared inbox, automated messaging workflows for initial responses, and persistent conversation history to maintain context across visits. Configuration emphasized lightweight widget customization, canned reply templates, and role based access controls appropriate for a 15 person professional services organization, aligning the Crisp application to customer support and pre sales inquiry handling functions. Operationally the implementation was scoped to the CloudCone website and used by support and sales staff for inbound customer conversations. Governance centered on centralized message handling through the Crisp interface, with inbox ownership assigned to support leads and simple escalation paths established, reflecting an architecture focused on the website chat layer rather than broader platform integrations.
ElePass	Professional Services	20	$2M	United States	Crisp IM	Crisp	Chatbots and Conversational AI	2018	n/a	In 2018, ElePass implemented Crisp. ElePass deployed Crisp on its public website as a Chatbots and Conversational AI solution to centralize customer engagement, support, and inbound lead capture for the professional services firm. Implementation focused on embedding the Crisp web chat widget and configuring the Crisp agent console with automated messaging workflows, canned responses, visitor tracking, and a lightweight knowledge base to address common client inquiries. Operational scope centered on website visitors and prospective clients, impacting customer support and pre-sales functions within the small ElePass team. Governance was established through assigned conversation ownership, message routing rules, and access controls for staff managing the Crisp application, using standard web snippet deployment and browser-based agent workflows typical of Chatbots and Conversational AI.
1001Salles	Professional Services	17	$2M	France	Crisp IM	Crisp	Chatbots and Conversational AI	2018	n/a	In 2018, 1001Salles implemented Crisp on its website to provide conversational support and structured inquiry capture for the firm's professional services audience. Crisp is deployed as a Chatbots and Conversational AI application embedded in the public site, serving as the primary customer facing conversational interface for web visitors. The implementation uses Crisp to run live chat and automated message flows, with configuration focused on simple routing and shared inbox management appropriate for a 17 person organization. Integration scope is limited to on-site embedding and internal use of Crisp's conversation management, enabling customer service and sales activities to be handled through a single conversational platform. Governance and operational ownership remain internal, with message templates and responder workflows maintained by the firm's staff, and the rollout targeted at web engagements rather than broader channel expansion. 1001Salles Crisp Chatbots and Conversational AI supports customer service and lead capture business functions for the company.
	Professional Services	10	$1M	United States	Crisp IM	Crisp	Chatbots and Conversational AI	2025	n/a
	Communications	25	$10M	United States	Crisp IM	Crisp	Chatbots and Conversational AI	2022	n/a
	Professional Services	10	$2M	Malaysia	Crisp IM	Crisp	Chatbots and Conversational AI	2020	n/a
	Manufacturing	19	$2M	Malaysia	Crisp IM	Crisp	Chatbots and Conversational AI	2020	n/a
	Professional Services	13	$1M	Bulgaria	Crisp IM	Crisp	Chatbots and Conversational AI	2021	n/a
	Construction and Real Estate	10	$1M	United States	Crisp IM	Crisp	Chatbots and Conversational AI	2020	n/a
	Professional Services	10	$1M	India	Crisp IM	Crisp	Chatbots and Conversational AI	2023	n/a

Showing 1 to 10 of 2135 entries

Buyer Intent: Companies Evaluating Crisp

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Crisp. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Crisp for Chatbots and Conversational AI include:

American Dehydrated Foods, a United States based Manufacturing organization with 470 Employees
Shenzhen Hongshan Middle School China, a China based Education company with 120 Employees
India.Gov.In, a India based Government organization with 500 Employees

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FAQ - APPS RUN THE WORLD Crisp Coverage

Crisp is a Chatbots and Conversational AI solution from Crisp IM.

Companies worldwide use Crisp, from small firms to large enterprises across 21+ industries.

Organizations such as Grupo Comercial Chedraui, DMCI Homes, The Oriental Insurance Company, Technolife and Pag-IBIG Fund (Home Development Mutual Fund) are recorded users of Crisp for Chatbots and Conversational AI.

Companies using Crisp are most concentrated in Retail, Construction and Real Estate and Insurance, with adoption spanning over 21 industries.

Companies using Crisp are most concentrated in Mexico, Philippines and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Crisp across Americas, EMEA, and APAC.

Companies using Crisp range from small businesses with 0-100 employees - 87.4%, to mid-sized firms with 101-1,000 employees - 11.24%, large organizations with 1,001-10,000 employees - 1.31%, and global enterprises with 10,000+ employees - 0.05%.

Customers of Crisp include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Crisp customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.

List of Crisp Customers

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Buyer Intent: Companies Evaluating Crisp

Discover Software Buyers actively Evaluating Enterprise Applications

Q1. What is Crisp used for?

Q2. Who uses Crisp for Chatbots and Conversational AI?

Q3. Which companies use Crisp?

Q4. What is the industry breakdown of companies using Crisp?

Q5. What is the country breakdown of companies using Crisp?

Q6. What is the breakdown by employee size of companies using Crisp?

Q7. What is the breakdown by revenue of companies using Crisp?

Q8. How can I get the full list of companies using Crisp?