List of Critizr Customers
Critizr
4 Av. des Saules,
Lille, 59160,
France
Lille, 59160,
France
33 3 5961-0717
Professional Services
140
$17M
Since 2010, our global team of researchers has been studying Critizr customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Critizr for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Critizr for Customer Experience include: E.Leclerc France, a France based Retail organisation with 155000 employees and revenues of $52.80 billion, Leroy Merlin, a France based Retail organisation with 100000 employees and revenues of $9.00 billion, Leroy Merlin, a France based Retail organisation with 103646 employees and revenues of $8.26 billion, Monoprix, a France based Retail organisation with 21000 employees and revenues of $5.00 billion, Galeries Lafayette, a France based Retail organisation with 8500 employees and revenues of $4.92 billion and many others.
Contact us if you need a completed and verified list of companies using Critizr, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Critizr customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Adecco Medical | Healthcare | 350 | $292M | France | Critizr | Critizr | Customer Experience | 2020 | n/a |
In 2020, Adecco Medical implemented Critizr as its Customer Experience application on the corporate website. The deployment placed Critizr on https://www.adecco.fr/medical/ to capture candidate and client feedback directly through on-site feedback widgets and review flows. Adecco Medical, a France-based healthcare staffing organization with approximately 350 employees and 292000000 in revenue, oriented the Critizr Customer Experience deployment around digital candidate engagement and client service channels.
Critizr was configured to collect in-browser feedback, manage service cases, and surface analytics dashboards for customer service and operations teams, aligning with standard Customer Experience functional modules. The implementation was scoped to the web channel and operational handoff, embedding Critizr into frontline customer service workflows to ensure feedback routing and issue triage are visible in Critizr reporting. Governance emphasized web moderation and operational ownership by customer service and digital teams, keeping the rollout focused on site-based feedback capture and service orchestration.
|
 |
Atasun Optik Turkey | Retail | 1540 | $250M | Turkey | Critizr | Critizr | Customer Experience | 2020 | n/a |
In 2020, Atasun Optik Turkey implemented Critizr as a Customer Experience application on its corporate website to capture customer feedback and site-based reviews. The deployment focused on web-based feedback capture, embedding Critizr widgets and forms in the online storefront so customer input could be collected at point of digital engagement.
Critizr was configured to support standard Customer Experience workflows including feedback collection, review management, issue tracking and consolidated experience reporting. Configuration emphasized web form workflows, automated routing of customer messages into case queues, and use of the Critizr analytics interface to surface qualitative feedback and trends.
Operational coverage centered on online customer journeys with the captured feedback routed into customer service and store operations workflows to inform response and operational adjustments. Governance included defined feedback handling processes and workflow ownership by customer service and experience teams to ensure incoming website feedback was triaged and resolved through established case management practices.
|
 |
Blue Diamond Garden Centres | Retail | 1359 | $105M | United Kingdom | Critizr | Critizr | Customer Experience | 2021 | n/a |
In 2021, Blue Diamond Garden Centres implemented Critizr as their Customer Experience application on their website. The deployment embeds Critizr feedback capture and review management capabilities into the public site to collect customer feedback tied to store visits and online interactions. Configuration emphasized web-based feedback widgets, survey flows and an administrative analytics dashboard, enabling feedback capture, sentiment tagging and structured response workflows. Critizr is operated to centralize verified reviews and customer comments for downstream handling.
Operationally the deployment supports customer service and store operations teams, enabling structured triage and case handling through Critizr’s response management and dashboarding functions. Governance for the implementation centers on defined response workflows, template based replies and role based access to feedback streams and analytics. The configuration aligns the Critizr Customer Experience application with retail business functions including customer care, store operations and marketing communications.
|
 |
Brice | Retail | 1322 | $400M | France | Critizr | Critizr | Customer Experience | 2021 | n/a |
In 2021, Brice implemented Critizr on their website, deploying Critizr as a Customer Experience solution to centralize online customer feedback and reviews. The implementation targeted the retailer web channel for a France-based company of approximately 1322 employees, positioning the application to capture customer comments directly from product and store pages.
The Critizr deployment was configured to provide web-embedded feedback capture, review management, and structured response workflows, with automated acknowledgments and centralized dashboards for operational triage. Configuration emphasized routing incoming feedback to store managers and centralized customer service teams, and the platform was set up to support standard Customer Experience workflows such as capture, triage, and response tracking.
Operational coverage focused on e-commerce and customer service functions, with feedback streams consolidated for store operations and support agents across Brice. Governance was established around feedback ownership and response workflows, assigning accountability to local store managers and the central support organization, and dashboards were provisioned to monitor feedback volumes and response status.
|
 |
Bricoman | Retail | 3000 | $800M | France | Critizr | Critizr | Customer Experience | 2020 | n/a |
In 2020 Bricoman implemented Critizr on its website as part of a Customer Experience deployment across its French retail operations. The deployment was focused on web-embedded feedback capture, positioning Critizr as the primary channel for collecting customer voice on store visits and online interactions, and aligning with Bricoman’s organization of roughly 3000 employees.
The Critizr implementation included standard Customer Experience functional capabilities, configured to capture structured feedback, manage complaint and compliment workflows, and provide response management and dashboard reporting. Critizr was set up to surface customer comments and ratings to operational teams, and the configuration emphasized ticketing and case tracking workflows consistent with customer feedback management.
Operational coverage targeted customer service, store management, and central operations teams, with feedback items routed toward local store handlers and escalations to central teams where required. Governance centered on establishing response workflows and role-based access to Critizr dashboards, enabling store-level and corporate review of incoming feedback and ensuring traceability of case resolution.
Bricoman’s use of Critizr on its website establishes the application as the web-facing feedback and issue orchestration layer within its Customer Experience stack. The implementation narrative highlights deployment on the public site, module-level configuration for feedback capture and case management, and operational integration into customer service and store operations processes.
|
 |
|
Retail | 3475 | $800M | France | Critizr | Critizr | Customer Experience | 2022 | n/a |
|
|
|
|
Leisure and Hospitality | 20333 | $3.2B | France | Critizr | Critizr | Customer Experience | 2021 | n/a |
|
|
|
|
Professional Services | 10000 | $1.0B | Australia | Critizr | Critizr | Customer Experience | 2021 | n/a |
|
|
|
|
Leisure and Hospitality | 66 | $7M | Japan | Critizr | Critizr | Customer Experience | 2022 | n/a |
|
|
|
|
Leisure and Hospitality | 70 | $7M | United States | Critizr | Critizr | Customer Experience | 2021 | n/a |
|
Showing 1 to 10 of 42 entries
Buyer Intent: Companies Evaluating Critizr
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Critizr. Gain ongoing access to real-time prospects and uncover hidden opportunities.
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Critizr Coverage
Critizr is a Customer Experience solution from Critizr.
Companies worldwide use Critizr, from small firms to large enterprises across 21+ industries.
Organizations such as E.Leclerc France, Leroy Merlin, Monoprix and Galeries Lafayette are recorded users of
Critizr for Customer Experience.
Companies using Critizr are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using Critizr are most concentrated in France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Critizr across Americas, EMEA, and APAC.
Companies using Critizr range from small businesses with 0-100 employees - 30.95%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 23.81%, and global enterprises with 10,000+ employees - 11.9%.
Customers of Critizr include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Critizr customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Experience.