List of Epic Canto Customers
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Since 2010, our global team of researchers has been studying Epic Canto customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Canto for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Canto for Electronic Health Record include: Upmc, a United States based Healthcare organisation with 100000 employees and revenues of $26.00 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion, Advocate Health, a United States based Non Profit organisation with 155000 employees and revenues of $9.20 billion, Novant Health, a United States based Healthcare organisation with 36877 employees and revenues of $7.55 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Canto, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Canto customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advocate Health | Non Profit | 155000 | $9.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2021 | n/a |
In 2021, Advocate Health implemented Epic Canto as part of its Electronic Health Record strategy. The deployment was executed within an enterprise Epic application program that also included Healthy Planet, Care Everywhere, MyChart, EpicCare Link, and Haiku, reflecting a coordinated mobility and clinician access initiative.
Epic Canto was configured to support mobile clinician documentation and point of care workflows across Care Management, Utilization Management, Case Management, and Social Work. Configuration work focused on clinical documentation templates, mobility access to patient charts, and interoperability-oriented workflows to preserve continuity of care and support documentation in post-acute settings.
Integrations were built to link Epic Canto with Healthy Planet for population management, Care Everywhere for cross-system health information exchange, MyChart and EpicCare Link for patient and provider access, and Epic Dorothy and Comfort for Home Health and Hospice continuity of care, supporting initiatives such as Epic COVID Care Companion and homebound vaccine outreach. Operational coverage was enterprise-wide under IT Applications leadership with explicit attention to post-acute services and collaboration between IT and post-acute operations to align clinical workflows.
Governance and operational oversight were centralized under the director of clinical applications, with process alignment to improve documentation, enable population health dashboards, support data sharing, and meet regulatory reporting needs. The implementation positioned Epic Canto as the mobile clinician interface within Advocate Health's Electronic Health Record ecosystem, with governance spanning interoperability, risk adjustment, social drivers of health, and quality performance tracking.
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HealthPartners | Insurance | 26000 | $1.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2014 | n/a |
In 2014, HealthPartners implemented Epic Canto. The deployment targeted an enterprise environment supporting 25,000 plus employees across HealthPartners and affiliated Park Nicollet clinical sites. Epic Canto was provisioned as part of the Electronic Health Record footprint to support ambulatory clinician workflows and mobile clinical access.
Configuration and operational support encompassed core Epic ambulatory and ancillary modules including EpicCare Ambulatory, Cadence, Canto Haiku, Care Everywhere, Epic Care Link, EpicCare Inpatient Clindoc and Orders, and Epic Security. Epic Canto served as the clinician mobile charting and access component, with the Support Center handling access, break fix, and build requests for these modules. Functional workflows emphasized triage of access issues, clinical documentation support, medication and pharmacy touchpoints, and scheduling and orders processing.
Integrations and cross project work were explicit, including an Active Directory Migration Project, the Epic 2014 to 2015 Upgrade Project, the HP and PN Epic Integration Project, a Lawson Integration Project, and a Merge PACS 7.1 Upgrade Project. These integrations connected Epic modules to enterprise authentication, Lawson interfaces, and medical imaging systems. Support Center analysts collaborated with programming teams to surface software issues tied to these integrations and to coordinate fixes and follow up.
Operational governance was centralized in the Support Center which maintained a knowledge base, prepared and analyzed incident and service request reports, and mentored junior analysts. Analysts served as the frontline for clinical, pharmacy, medical imaging, and enterprise corporate solutions teams, escalating complex incidents to Clinical Specialty Systems, Medical Imaging, Pharmacy Ops Support, and Enterprise Corporate Solutions. Process changes included standardized incident triage, documentation controls for problem recognition and resolution, and coordinated communication with programmers for software changes.
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Inova Health System | Healthcare | 22000 | $4.6B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2019 | n/a |
In 2019, Inova Health System implemented Epic Canto as part of its Electronic Health Record capabilities to provide clinician mobile access and to extend physician workflows to handheld devices. Epic Canto was provisioned to support physician workflows, enabling mobile clinical documentation, order entry, results review, patient lists, and asynchronous inbox management for attending and ambulatory clinicians.
The deployment used Epic Canto mobile clients connected to Inova’s Epic Systems EHR backend, leveraging secure authentication and role based access controls to surface patient charts and orders on clinician mobile devices. Configuration work emphasized mobile optimized documentation templates, order sets adapted for mobile entry, and clinician view customization to preserve charting fidelity across device types.
Operational scope centered on physicians and clinical leaders, with Inova publishing EpicCare mobile app information on its physician portal to support onboarding. Governance and change control were managed by clinical informatics and application administrators, who coordinated phased enablement, user provisioning, and ongoing configuration to align mobile workflows with existing ambulatory and inpatient clinical processes.
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Healthcare | 13000 | $2.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2018 | n/a |
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Healthcare | 9240 | $2.0B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
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Healthcare | 48000 | $11.9B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2015 | n/a |
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Education | 26000 | $5.1B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2014 | n/a |
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Healthcare | 6000 | $850M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
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Healthcare | 2556 | $350M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
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Healthcare | 4000 | $475M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2018 | n/a |
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Buyer Intent: Companies Evaluating Epic Canto
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