List of Epic Canto Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Canto customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Canto for Electronic Health Record from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Canto for Electronic Health Record include: Upmc, a United States based Healthcare organisation with 100000 employees and revenues of $26.00 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, Mount Sinai, a United States based Healthcare organisation with 48000 employees and revenues of $11.90 billion, Advocate Health, a United States based Non Profit organisation with 155000 employees and revenues of $9.20 billion, Novant Health, a United States based Healthcare organisation with 36877 employees and revenues of $7.55 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Canto, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advocate Health | Non Profit | 155000 | $9.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2021 | n/a |
In 2021, Advocate Health implemented Epic Canto as part of its Electronic Health Record strategy. The deployment was executed within an enterprise Epic application program that also included Healthy Planet, Care Everywhere, MyChart, EpicCare Link, and Haiku, reflecting a coordinated mobility and clinician access initiative.
Epic Canto was configured to support mobile clinician documentation and point of care workflows across Care Management, Utilization Management, Case Management, and Social Work. Configuration work focused on clinical documentation templates, mobility access to patient charts, and interoperability-oriented workflows to preserve continuity of care and support documentation in post-acute settings.
Integrations were built to link Epic Canto with Healthy Planet for population management, Care Everywhere for cross-system health information exchange, MyChart and EpicCare Link for patient and provider access, and Epic Dorothy and Comfort for Home Health and Hospice continuity of care, supporting initiatives such as Epic COVID Care Companion and homebound vaccine outreach. Operational coverage was enterprise-wide under IT Applications leadership with explicit attention to post-acute services and collaboration between IT and post-acute operations to align clinical workflows.
Governance and operational oversight were centralized under the director of clinical applications, with process alignment to improve documentation, enable population health dashboards, support data sharing, and meet regulatory reporting needs. The implementation positioned Epic Canto as the mobile clinician interface within Advocate Health's Electronic Health Record ecosystem, with governance spanning interoperability, risk adjustment, social drivers of health, and quality performance tracking.
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HealthPartners | Insurance | 26000 | $1.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2014 | n/a |
In 2014, HealthPartners implemented Epic Canto. The deployment targeted an enterprise environment supporting 25,000 plus employees across HealthPartners and affiliated Park Nicollet clinical sites. Epic Canto was provisioned as part of the Electronic Health Record footprint to support ambulatory clinician workflows and mobile clinical access.
Configuration and operational support encompassed core Epic ambulatory and ancillary modules including EpicCare Ambulatory, Cadence, Canto Haiku, Care Everywhere, Epic Care Link, EpicCare Inpatient Clindoc and Orders, and Epic Security. Epic Canto served as the clinician mobile charting and access component, with the Support Center handling access, break fix, and build requests for these modules. Functional workflows emphasized triage of access issues, clinical documentation support, medication and pharmacy touchpoints, and scheduling and orders processing.
Integrations and cross project work were explicit, including an Active Directory Migration Project, the Epic 2014 to 2015 Upgrade Project, the HP and PN Epic Integration Project, a Lawson Integration Project, and a Merge PACS 7.1 Upgrade Project. These integrations connected Epic modules to enterprise authentication, Lawson interfaces, and medical imaging systems. Support Center analysts collaborated with programming teams to surface software issues tied to these integrations and to coordinate fixes and follow up.
Operational governance was centralized in the Support Center which maintained a knowledge base, prepared and analyzed incident and service request reports, and mentored junior analysts. Analysts served as the frontline for clinical, pharmacy, medical imaging, and enterprise corporate solutions teams, escalating complex incidents to Clinical Specialty Systems, Medical Imaging, Pharmacy Ops Support, and Enterprise Corporate Solutions. Process changes included standardized incident triage, documentation controls for problem recognition and resolution, and coordinated communication with programmers for software changes.
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Inova Health System | Healthcare | 22000 | $4.6B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2019 | n/a |
In 2019, Inova Health System implemented Epic Canto as part of its Electronic Health Record capabilities to provide clinician mobile access and to extend physician workflows to handheld devices. Epic Canto was provisioned to support physician workflows, enabling mobile clinical documentation, order entry, results review, patient lists, and asynchronous inbox management for attending and ambulatory clinicians.
The deployment used Epic Canto mobile clients connected to Inova’s Epic Systems EHR backend, leveraging secure authentication and role based access controls to surface patient charts and orders on clinician mobile devices. Configuration work emphasized mobile optimized documentation templates, order sets adapted for mobile entry, and clinician view customization to preserve charting fidelity across device types.
Operational scope centered on physicians and clinical leaders, with Inova publishing EpicCare mobile app information on its physician portal to support onboarding. Governance and change control were managed by clinical informatics and application administrators, who coordinated phased enablement, user provisioning, and ongoing configuration to align mobile workflows with existing ambulatory and inpatient clinical processes.
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Main Line Health | Healthcare | 13000 | $2.2B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2018 | n/a |
In 2018, Main Line Health implemented Epic Canto as part of its Electronic Health Record deployment. The rollout focused on mobilizing clinician workflows by provisioning Epic Canto on iPad and iPhone devices and by aligning mobile access with existing Epic mobile tooling including Epic Haiku and Epic MyChart. Main Line Health supports over 10,000 end users across twenty plus locations within an organization of 13,000 employees, making the Epic Canto implementation operationally broad across hospital and outpatient touchpoints.
Epic Canto was configured to enable mobile provider access, clinical documentation on tablet and phone form factors, and integration with Epic Access Security for role and template provisioning. Operational responsibilities documented include troubleshooting blocked or locked clinician templates, reactivating accounts per Compliance directives, and supporting scheduling workflows through Epic Cadence, including COVID-19 vaccination and booster appointment scheduling triage.
The technical delivery referenced integrations and infrastructure work that included single sign on deployment and Citrix delivered Epic Hyperspace access, with device level troubleshooting for Apple iPad, Apple iPhone, and Android phones. Service Desk and IT created and published knowledge articles to the ServiceNow knowledge base to capture fixes and standard operating procedures, and coordinated cross functionally with Biomedical Engineering, Facilities, Design and Construction, and Health Information Management for device, networking, and data issues.
Go live activities and governance were run through structured issue triage, prioritization of enhancements, and recurring collaboration with Epic teams via weekly and biweekly meetings. Operational support included Level 1 and Level 2 provider support, creation and maintenance of MyChart course materials and intranet training content, hands on assistance implementing Epic Haiku and Epic Canto on mobile devices, and documented knowledge management practices; staff supporting these efforts received Superior Experience and Superior Performance Retention awards from 2017 through 2022 as cited in internal performance notes.
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Methodist Health System | Healthcare | 9240 | $2.0B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
In 2016, Methodist Health System implemented Epic Canto as part of its Electronic Health Record. The deployment targeted ambulatory clinical workflows within the Methodist Dallas-Fort Worth Metroplex and was positioned to standardize clinician-facing charting and order entry across outpatient sites.
Epic Canto was provisioned alongside Epic Ambulatory, Order Transmittal, Epiccare Link, Haiku/Canto and Healthy Planet, aligning mobile documentation with ambulatory scheduling and order routing. Configuration work focused on clinician documentation templates, mobile charting workflows, ambulatory order transmission, and population health data capture aligned with Healthy Planet capabilities.
Integrations tied Epic Canto into the broader Epic Ambulatory suite and Epiccare Link to support external provider access and record exchange, while Order Transmittal was used to orchestrate orders from ambulatory encounters. Operational coverage emphasized ambulatory departments and clinician mobile clients, with Haiku and Canto serving as the primary mobile access points for on-the-go documentation and order entry.
Governance and rollout were managed through formal clinical project leadership followed by an application team lead, with a clinical project lead role active from October 2017 to April 2022 and an application team lead role from March 2022 to present. Those roles led configuration governance, ambulatory workflow standardization, and ongoing application support for Epic Canto and the associated Electronic Health Record modules.
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Healthcare | 48000 | $11.9B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2015 | n/a |
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Education | 26000 | $5.1B | United States | Epic Systems | Epic Canto | Electronic Health Record | 2014 | n/a |
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Healthcare | 6000 | $850M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
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Healthcare | 2556 | $350M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2016 | n/a |
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Healthcare | 4000 | $475M | United States | Epic Systems | Epic Canto | Electronic Health Record | 2018 | n/a |
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FAQ - APPS RUN THE WORLD Epic Canto Coverage
Epic Canto is a Electronic Health Record solution from Epic Systems.
Companies worldwide use Epic Canto, from small firms to large enterprises across 21+ industries.
Organizations such as Upmc, Universal Health Services, Mount Sinai, Advocate Health and Novant Health are recorded users of
Epic Canto for Electronic Health Record.
Companies using Epic Canto are most concentrated in Healthcare and Non Profit, with adoption spanning over 21 industries.
Companies using Epic Canto are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Canto across Americas, EMEA, and APAC.
Companies using Epic Canto range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 45.45%, and global enterprises with 10,000+ employees - 54.55%.
Customers of Epic Canto include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Canto customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Electronic Health Record.