List of Epos Now Customers
Norwich, NR4 6DJ,
United Kingdom
Since 2010, our global team of researchers has been studying Epos Now customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epos Now for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epos Now for Point Of Sale include: Thorntons Inc, a United States based Retail organisation with 4700 employees and revenues of $2.40 billion, Lloyds Pharmacy, a United Kingdom based Life Sciences organisation with 17000 employees and revenues of $2.16 billion, The Fragrance Shop Limited, a United Kingdom based Retail organisation with 1200 employees and revenues of $200.0 million, Vpz, a United Kingdom based Retail organisation with 250 employees and revenues of $40.0 million, Lympstone Manor Hotel, a United Kingdom based Leisure and Hospitality organisation with 90 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Epos Now, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Epos Now customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Augill Castle | Leisure and Hospitality | 25 | $2M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2018 | n/a |
In 2018 Augill Castle implemented Epos Now Point Of Sale to support its hotel, restaurant and bar operations across front of house and back of house functions. The deployment was managed on site by the duty manager and covered transaction processing for the restaurant, bar tills and hotel sales workflows to support guest service and overnight staffing continuity.
Epos Now was configured as a networked till and sales system, with configuration work covering cash handling workflows, menu and drinks assortment changes, table management and staff permission settings. The duty manager handled initial setup and ongoing maintenance of Epos Now, and used the application to align F&B ordering and point of sale operations with day to day deliveries and supplier negotiations.
Operational coverage extended across the sandstone building and required technical adjustments to extend the system range so tills remained networked through thick walls, ensuring availability in multiple rooms and service areas. Ownership and governance rested with hotel management and the duty manager, who provided staff training, procedural controls for cash handling and maintained the Epos Now installation alongside other operational responsibilities to support guest service.
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Bayswell Park Hotel | Leisure and Hospitality | 60 | $6M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2019 | n/a |
In 2019, Bayswell Park Hotel implemented Epos Now, a Point Of Sale application, in its restaurant and bar. Epos Now provides accurate reporting on sales and inventory, and it automatically links with CaterBook to align bookings with point of sale transactions. The deployment focused on front of house order capture and back office sales reporting specific to food and beverage operations.
Configuration emphasized sales transaction processing, inventory management, and consolidated reporting modules, enabling stock control and routine revenue reconciliation workflows. Integration with CaterBook synchronizes reservation and dining data with Epos Now sales records, aligning booking information with point of sale transactions. The implementation centralized F&B operational data for management, supporting restaurant and bar staff operations and management reporting.
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Lloyds Pharmacy | Life Sciences | 17000 | $2.2B | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2008 | n/a |
In 2008 Lloyds Pharmacy implemented Epos Now, a Point Of Sale application, to standardize transaction processing and asset management across its retail network. The deployment covered 1,600 retail pharmacies, 900 office based users and 200 remote end users, and extended to an estate of more than 50,000 assets.
The implementation embedded ITIL best practice for Change Management, Release Management and Configuration Management as core operational controls for the Epos Now Point Of Sale environment. Functional capabilities implemented included IT Procurement services, a Service Request service accessible to all Lloyds Pharmacy employees, management of BAU IMACD requests and estate wide deployment orchestration for software and hardware updates.
IT Procurement services were designed and implemented to administer a 500k BAU IT budget and to provide centralized service request workflows for the organization. Epos Now, as the Point Of Sale application, served as the retail endpoint platform tied into procurement, service request handling and device configuration processes.
The program established working relationships with multiple third party suppliers for hardware provisioning and device management, including Dell, Toshiba, Teksys, Elcom and HP, alongside support providers Fujitsu-Siemens, Vista Retail Support and LANDesk. Those supplier and support relationships underpinned coordinated provisioning, warranty handling and remote support operations across the Epos Now estate.
Governance was formalized through Change, Release and Configuration Management processes to control deployments and BAU IMACD activity across retail sites and office locations. The initiative successfully implemented ITIL best practice and procurement services, supporting ongoing estate management and service request access for the full Lloyds Pharmacy employee base.
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Leisure and Hospitality | 90 | $8M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2017 | n/a |
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Retail | 1200 | $200M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2017 | n/a |
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Retail | 4700 | $2.4B | United States | Epos Now | Epos Now | Point Of Sale | 2004 | n/a |
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Retail | 250 | $40M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2024 | n/a |
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Buyer Intent: Companies Evaluating Epos Now
- HSBC, a United Kingdom based Banking and Financial Services organization with 212409 Employees
- UNIQ-Entertainment, a Finland based Leisure and Hospitality company with 10 Employees
- Ey India, a India based Professional Services organization with 50000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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