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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Equifax CaseBuilder Platform Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
4M Building Solutions Professional Services 4000 $550M United States Equifax Equifax CaseBuilder Platform Case Management 2018 n/a
In 2018, 4M Building Solutions implemented Equifax CaseBuilder Platform for Case Management. The Equifax CaseBuilder Platform was configured to centralize case intake, tracking and resolution for HR and facilities operations supporting custodial and maintenance teams. The implementation focused on operational workflows for onboarding and termination processing, I-9 verification and retention, unemployment claims, drug test administration, personnel file management and basic inventory tracking such as team member shirt distribution. Configuration included case workflows for in-processing, approval of completed onboarding paperwork and I-9 forms, creation of photo IDs, and scheduled actions for yearly purging of personnel files and I-9 binders. Operational scope covered supervision and coordination of 17 team members across eight faculty buildings spanning 55 acres, and supported managers who performed tasks for additional accounts when the primary manager was absent. Governance and workflow controls were established around recruiting and pre-employment requests, bi-monthly announcement updates, in-processing checklists, and case assignment for unemployment claims which were completed on Equifax CaseBuilder Platform.
Ascension Healthcare 142000 $28.6B United States Equifax Equifax CaseBuilder Platform Case Management 2020 n/a
In 2020, Ascension implemented the Equifax CaseBuilder Platform for Case Management to centralize HR case workflows across its HR Operations function. The implementation positioned the Equifax CaseBuilder Platform as a system for handling transactional HR case work and compliance-related case intake within a healthcare enterprise context. Functional capabilities implemented include case intake and routing for unemployment claims, document management for subpoenas and legal requests, audit workflows for personnel file maintenance, and structured processes for I-9 administration and employment verification. The platform was used to coordinate position management requests, AdHocs bonus payouts and recoups, Mass Data Changes, Service Now cases, severance packet creation and edits, and the generation of verification letters for PSLF, Nurse Corp Loan, TN Visa and other work authorization needs. Operationally, Equifax CaseBuilder Platform was leveraged by HR Operations staff including Organization Effectiveness Partners, Associate Relations Specialists, HR Assistants, and HR Partners, and it coordinated across Ascension Legal, contract immigration groups, department management and sponsored associates. The deployment supported direct interaction with external agencies, specifically enabling timely responses to Texas Workforce Commission unemployment claims through EQUIFAX CaseBuilder, and it worked alongside the Ascension Portal for electronic I-9 completion and tracking. Governance and process changes were explicit in the rollout, with monthly and biweekly audits of personnel files such as Employee Class and PTO FLTO audits, quarterly I-9 training for HR staff, and quality checks in reporting corrective actions and policy violations. The Equifax CaseBuilder Platform for Case Management was used to enforce consistent HR operational procedures, to coordinate administrative support across sites, and to ensure timely compliance handling for unemployment claims and information requests.
Carter Lumber Distribution 3500 $2.7B United States Equifax Equifax CaseBuilder Platform Case Management 2019 n/a
In 2019 Carter Lumber deployed Equifax CaseBuilder Platform to centralize HR case processing across its distribution network. The Equifax CaseBuilder Platform was provisioned as a Case Management solution to consolidate claim intake, compliance tracking, and case lifecycle workflows for HR and safety teams. The implementation configured core case intake and routing capabilities, unemployment claims workflows, and FMLA case tracking aligned with federal requirements. Configuration also encompassed scheduling and tracking for background screenings and DOT random drug testing, driver qualification file tracking for CDL and non CDL drivers, and ad hoc HR reporting capabilities used by HR generalists for employee rosters and compensation reports. Operational coverage included HR operations across more than 170 locations, recruiting and onboarding coordination, and safety compliance functions that manage FMCSA related queries and follow up testing plans. The platform supported workflow orchestration for notifying field management and coordinating with third party administrators on DOT screening documentation, and it was used to investigate and complete an average of 10 unemployment claims weekly. Governance and process controls were established around case ownership by HR coordinators and generalists, event driven notifications for quarterly DOT programs, and biannual motor vehicle record reviews for CDL and non CDL drivers. Equifax CaseBuilder Platform served as the Case Management backbone for standardized case workflows, compliance monitoring, and centralized HR reporting across Carter Lumber.
Distribution 1800 $13.0B United States Equifax Equifax CaseBuilder Platform Case Management 2019 n/a
Leisure and Hospitality 350 $141M United States Equifax Equifax CaseBuilder Platform Case Management 2015 n/a
Professional Services 10000 $2.0B United States Equifax Equifax CaseBuilder Platform Case Management 2015 n/a
Education 18369 $8.9B United States Equifax Equifax CaseBuilder Platform Case Management 2017 n/a
Professional Services 9000 $1.5B United States Equifax Equifax CaseBuilder Platform Case Management 2023 n/a
Construction and Real Estate 28000 $4.5B United States Equifax Equifax CaseBuilder Platform Case Management 2019 n/a
Media 4000 $800M United States Equifax Equifax CaseBuilder Platform Case Management 2018 n/a
Showing 1 to 10 of 11 entries

Buyer Intent: Companies Evaluating Equifax CaseBuilder Platform

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FAQ - APPS RUN THE WORLD Equifax CaseBuilder Platform Coverage

Equifax CaseBuilder Platform is a Case Management solution from Equifax.

Companies worldwide use Equifax CaseBuilder Platform, from small firms to large enterprises across 21+ industries.

Organizations such as Ascension, Dicks Merchandising & Supply Chain, Stanford University, Tetra Tech and Carter Lumber are recorded users of Equifax CaseBuilder Platform for Case Management.

Companies using Equifax CaseBuilder Platform are most concentrated in Healthcare, Distribution and Education, with adoption spanning over 21 industries.

Companies using Equifax CaseBuilder Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Equifax CaseBuilder Platform across Americas, EMEA, and APAC.

Companies using Equifax CaseBuilder Platform range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 18.18%, large organizations with 1,001-10,000 employees - 54.55%, and global enterprises with 10,000+ employees - 27.27%.

Customers of Equifax CaseBuilder Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Equifax CaseBuilder Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Case Management.