List of Exela Digital Mailroom (DMR) Customers
Irving, 75061, TX,
United States
Since 2010, our global team of researchers has been studying Exela Digital Mailroom (DMR) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Exela Digital Mailroom (DMR) for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Exela Digital Mailroom (DMR) for Intelligent Document Processing include: Cigna Healthcare, a United States based Insurance organisation with 71295 employees and revenues of $244.38 billion, Centene, a United States based Healthcare organisation with 60500 employees and revenues of $163.07 billion, AT&T, a United States based Communications organisation with 146040 employees and revenues of $122.43 billion, Optum, a United States based Insurance organisation with 95000 employees and revenues of $105.40 billion, FedEx, a United States based Transportation organisation with 50000 employees and revenues of $87.69 billion and many others.
Contact us if you need a completed and verified list of companies using Exela Digital Mailroom (DMR), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Exela Digital Mailroom (DMR) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Accent Gold Solutions | Professional Services | 20 | $2M | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2022 | n/a |
In 2022 Accent Gold Solutions deployed Exela Digital Mailroom (DMR) to virtualize inbound mail intake and accelerate handling of sensitive and legal documents. Accent Gold Solutions implemented Exela Digital Mailroom (DMR) using Intelligent Document Processing to digitize, classify, and route physical mail into internal workflows supporting client service and legal operations. The selection was driven by competitive pricing, a prime virtual office location, and Exela professional services, and Exela onboarded the company quickly resulting in a smooth rollout according to the CEO.
Functional capabilities implemented include document capture and digitization, OCR-based classification, secure handling for sensitive information, and automated routing to client service and legal teams. The deployment covered companywide mail intake operations for the US-based professional services firm, addressing heavy mail volume and workflow bottlenecks that had slowed response times. Governance changes focused on centralizing mail intake processes and reworking operational workflows for document handling, with Exela providing configuration and service-led rollout, and the company reports the service transformed operations and improved client responsiveness.
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ADT | Professional Services | 14300 | $5.0B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2017 | n/a |
In 2017, ADT implemented Exela Digital Mailroom (DMR) in the Intelligent Document Processing category. The implementation is surfaced via ADT's Exela-hosted portal at adt.exela.global, indicating a web-accessible intake and digital capture layer for inbound paper and electronic correspondence. The deployment focuses on automated ingestion at the edge of ADT's document lifecycle, routing captured items into downstream processing.
Exela Digital Mailroom (DMR) functionality implemented includes document capture, optical character recognition, machine classification, metadata extraction, and exception queuing for manual verification, providing a full intake-to-routing workflow consistent with Intelligent Document Processing solutions. Captured documents are prepared for handoff to downstream enterprise systems such as enterprise content management, customer relationship management, and workflow engines, and controls were established for metadata governance and supervisor review to manage exceptions and quality. Operationally the solution supports document-centric business functions including customer service intake and billing operations, and the deployment emphasizes automated routing, validation, and exception workflows to reduce manual document handling.
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Akerman | Professional Services | 2000 | $554M | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2020 | n/a |
In 2020, Akerman deployed Exela Digital Mailroom (DMR) as an Intelligent Document Processing solution accessible via a web portal hosted on their website. Akerman implemented Exela Digital Mailroom (DMR) to provide centralized capture and processing of inbound physical and electronic mail, positioning the application within document intake workflows across the firm.
The implementation leverages standard Intelligent Document Processing capabilities, including OCR for text recognition, automated document classification, structured data extraction, indexing, and rules-based routing to downstream records and administrative workflows. Operational controls emphasize exception queues and validation checkpoints to support governance of extracted data, and configuration layers enable tuning of capture rules, retention tagging, and workflow routing across practice groups and administrative teams. Akerman Exela Digital Mailroom (DMR) Intelligent Document Processing supports document intake, indexing, and records management business functions with an architecture centered on web portal capture and automated processing pipelines.
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Banking and Financial Services | 10700 | $8.2B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2018 | n/a |
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Insurance | 10000 | $23.7B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2016 | n/a |
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Professional Services | 60000 | $15.7B | United Kingdom | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2016 | n/a |
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Communications | 146040 | $122.4B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2018 | n/a |
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Professional Services | 17000 | $11.6B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2016 | n/a |
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Banking and Financial Services | 430 | $230M | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2021 | n/a |
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Retail | 85000 | $41.5B | United States | Exela Technologies | Exela Digital Mailroom (DMR) | Intelligent Document Processing | 2018 | n/a |
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Buyer Intent: Companies Evaluating Exela Digital Mailroom (DMR)
- Docufree, a United States based Professional Services organization with 300 Employees
- Oklahoma Office of Management and Enterprise Services, a United States based Government company with 1108 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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