List of Five9 Cloud Customers
Five9
3001 Bishop Drive Suite 350,
San Ramon, 94583, CA,
United States
San Ramon, 94583, CA,
United States
1 925-201-2000
Professional Services
2910
$1.1B
Since 2010, our global team of researchers has been studying Five9 Cloud customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Five9 Cloud for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Five9 Cloud for Call Center include: Siemens, a Germany based Manufacturing organisation with 312000 employees and revenues of $84.55 billion, EF Education First, a Switzerland based Professional Services organisation with 52000 employees and revenues of $11.00 billion, Gentiva, a United States based Healthcare organisation with 34000 employees and revenues of $8.50 billion, NetSuite, a United States based Professional Services organisation with 20000 employees and revenues of $4.00 billion, Teladoc Health, a United States based Healthcare organisation with 4620 employees and revenues of $2.57 billion and many others.
Contact us if you need a completed and verified list of companies using Five9 Cloud, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The Five9 Cloud customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1 A Lifesafer | Manufacturing | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a |
In 2019, 1 A Lifesafer implemented Five9 Cloud as its Call Center platform. The deployment is surfaced on the company website to capture web-originated contacts and route them into cloud-hosted automatic call distribution and interactive voice response workflows, leveraging browser-based agent consoles for telephony and contact handling consistent with Call Center capabilities.
The implementation supports the firm’s customer support and order inquiry business functions, operating at the scale of a small team of about 10 employees. Five9 Cloud configuration emphasis is apparent on web call capture, cloud call routing, agent scripting and real-time queue visibility, while integrations with other back-office systems are not documented in the available source.
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360training.com | Education | 350 | $40M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a |
In 2019, 360training.com implemented Five9 Cloud. The deployment used Five9 Cloud as its Call Center platform embedded into the 360training.com website to handle customer-facing voice interactions.
Implementation covered cloud telephony configuration including automatic call distribution, interactive voice response, computer telephony integration for click-to-call and web callback, call recording, and operational reporting. The Five9 Cloud configuration routed learner and client inquiries into queue-based workflows, with agent desktop integration to support customer service and technical support teams.
The architecture was a cloud-hosted contact center solution integrated directly with the corporate website, enabling web-initiated voice sessions and browser-based agent controls. Governance focused on contact center operations for queue management, agent profile provisioning, and monitoring workflows during rollout across United States support teams.
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5280 Waste Solutions | Utilities | 43 | $7M | United States | Five9 | Five9 Cloud | Call Center | 2019 | n/a |
In 2019, 5280 Waste Solutions implemented Five9 Cloud to provide Call Center functionality embedded on its website. The deployment leverages Five9 Cloud as a cloud hosted contact center platform, surfacing browser based agent controls and a web integrated contact path for inbound customer inquiries to support service coordination for the utilities business.
Configuration focused on category aligned capabilities typical of Call Center deployments, including automatic call distribution, interactive voice response routing, browser softphone agent desks, and web click to call integration on the corporate site. Operational responsibility sits with customer service and operations teams within the 5280 Waste Solutions organization, and governance centered on consolidating telephony touch points through the Five9 Cloud instance and standardizing call handling workflows across the company.
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771 Lindbergh Apartments | Construction and Real Estate | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2020 | n/a |
In 2020, 771 Lindbergh Apartments implemented Five9 Cloud to centralize tenant and prospect voice and web contact handling. The deployment leverages Five9 Cloud on the company website, positioning the implementation within the Call Center application category and routing inbound website-originated contacts to cloud-hosted agent interfaces.
Configuration emphasizes browser-based agent access and hosted telephony suited to a small operator. Functional capabilities aligned with the Call Center category include inbound call routing and automated distribution, a web-embedded click-to-call or callback widget tied to Five9 Cloud, agent softphone access via browser, and lightweight IVR or call queuing to manage limited agent rosters.
Operational coverage is focused on front-line leasing and tenant service functions for the single-property operator, with agents performing shared responsibilities for inbound inquiries received through the website channel. Governance and operational controls are concentrated on simple queue configurations, call scripting and wrap-up workflows within Five9 Cloud, and retention of call records in the cloud platform for ongoing operational continuity.
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A Woman'S Friend Pregnancy Recourse Center And Medical | Healthcare | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2023 | n/a |
In 2023, A Woman'S Friend Pregnancy Recourse Center And Medical deployed Five9 Cloud as its Call Center solution and embedded Five9 Cloud functionality on its public website. The implementation uses cloud-hosted, browser-based agent consoles and a website-embedded click-to-call or callback interface to route inbound calls to a small team of volunteer counselors and intake staff.
The deployment configures standard Call Center modules including automatic call distribution, interactive voice response, call recording, real-time agent presence, and queuing aligned to nonprofit client intake workflows. Operational scope concentrates on the client-facing helpline, appointment scheduling, and referral coordination across the organization in the United States, with role-based agent profiles, lightweight IVR flows, volunteer rotation support, call logging for case follow-up, and basic operational reporting managed through the cloud platform.
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Construction and Real Estate | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2023 | n/a |
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Retail | 15 | $1M | Canada | Five9 | Five9 Cloud | Call Center | 2022 | n/a |
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Distribution | 10 | $1M | United States | Five9 | Five9 Cloud | Call Center | 2022 | n/a |
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Distribution | 20 | $2M | United States | Five9 | Five9 Cloud | Call Center | 2020 | n/a |
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Automotive | 11000 | $1.1B | United States | Five9 | Five9 Cloud | Call Center | 2021 | n/a |
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Showing 1 to 10 of 299 entries
Buyer Intent: Companies Evaluating Five9 Cloud
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Five9 Cloud. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Five9 Cloud for Call Center include:
- IPEX Infotech, a United States based Distribution organization with 240 Employees
- Lets Get Checked, a United States based Healthcare company with 612 Employees
- LKQ Corporation, a United States based Manufacturing organization with 49000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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IPEX Infotech | Distribution | 240 | $60M | United States | 2026-03-26 |
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Lets Get Checked | Healthcare | 612 | $111M | United States | 2026-03-23 |
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LKQ Corporation | Manufacturing | 49000 | $13.9B | United States | 2026-03-02 |
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Professional Services | 10 | $1M | India | 2026-02-12 |
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Professional Services | 20 | $5M | United Kingdom | 2026-01-28 |
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Professional Services | 220 | $25M | Pakistan | 2026-01-28 |
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Government | 85000 | $208.9B | United Kingdom | 2026-01-27 |
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Banking and Financial Services | 50 | $5M | United States | 2026-01-21 |
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Distribution | 28 | $8M | Germany | 2026-01-06 |
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Professional Services | 10 | $1M | United States | 2025-11-19 |
FAQ - APPS RUN THE WORLD Five9 Cloud Coverage
Five9 Cloud is a Call Center solution from Five9.
Companies worldwide use Five9 Cloud, from small firms to large enterprises across 21+ industries.
Organizations such as Siemens, EF Education First, Gentiva, NetSuite and Teladoc Health are recorded users of
Five9 Cloud for Call Center.
Companies using Five9 Cloud are most concentrated in Manufacturing, Professional Services and Healthcare, with adoption spanning over 21 industries.
Companies using Five9 Cloud are most concentrated in Germany, Switzerland and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Five9 Cloud across Americas, EMEA, and APAC.
Companies using Five9 Cloud range from small businesses with 0-100 employees - 50.17%, to mid-sized firms with 101-1,000 employees - 35.79%, large organizations with 1,001-10,000 employees - 12.04%, and global enterprises with 10,000+ employees - 2.01%.
Customers of Five9 Cloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Five9 Cloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.