List of Frontier Software HR21 Customers
Frontier Software
18 Little Collins Street,
Melbourne, 3000, VIC,
Australia
Melbourne, 3000, VIC,
Australia
61 3 9639-0777
Professional Services
550
$61M
Since 2010, our global team of researchers has been studying Frontier Software HR21 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Frontier Software HR21 for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Frontier Software HR21 for Employee Self Service include: Pernod Ricard, a France based Consumer Packaged Goods organisation with 19557 employees and revenues of $13.60 billion, Downer Group, a Australia based Construction and Real Estate organisation with 26000 employees and revenues of $7.20 billion, ACT Government, a Australia based Government organisation with 6085 employees and revenues of $5.13 billion, SA Health, a Australia based Government organisation with 46100 employees and revenues of $5.06 billion, Teys Australia, a Australia based Consumer Packaged Goods organisation with 4800 employees and revenues of $2.05 billion and many others.
Contact us if you need a completed and verified list of companies using Frontier Software HR21, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Frontier Software HR21 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACT Government | Government | 6085 | $5.1B | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2021 | n/a |
In 2021, ACT Government implemented Frontier Software HR21 as its Employee Self Service application. Frontier Software HR21 is identified in official records management policy as the endorsed employee self service system for leave, pay and position occupancy capturing and storage within ACT Government business systems.
Frontier Software HR21 was configured to support core Employee Self Service capabilities, specifically leave management, payroll access and position occupancy records. The deployment narrative positions HR21 as the authoritative capture point for those personnel records, with configuration aligned to recordkeeping requirements rather than bespoke modules beyond the stated ESS functions.
Records captured in HR21 are governed by the ACT Government Records Management Policy, Objective is declared as the authorised and compliant EDRMS for long term recordkeeping, and Kiteworks is the endorsed corporate solution for secure collaboration and sharing with third parties. Contracts or service arrangements with external parties are required to include records management provisions covering contractor responsibilities and custody and ownership of records, ensuring HR21-held information remains subject to statutory obligations.
Operational governance for HR21 records is embedded in the Monitoring and Compliance Program, with the Records Management team conducting monthly performance monitoring and reporting results to the Chief Information Officer for the Digital Committee, and with ACT Health reporting cadence to the Territory Records Office. These governance controls emphasize auditability, custody clarity and secure external sharing for Frontier Software HR21 as the Employee Self Service application.
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Airbus Australia Pacific | Aerospace and Defense | 1500 | $631M | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2016 | n/a |
In 2016, Airbus Australia Pacific implemented Frontier Software HR21 as an on-premise Employee Self Service deployment alongside payroll to support HR and payroll functions across its operations. The rollout targeted more than 1,500 employees across 19 sites in Australia and New Zealand within the defence and aerospace support business, centralizing employee data capture and reporting on on-premise infrastructure.
The implementation included Frontier Software HR21's date-driven payroll module and Employee Self Service capabilities, configured to expand processing outcomes and support complex pay period logic. The HR21 database was configured to capture expanded employee attributes and to generate organisation charts that reflect multiple relationship structures, while standard and user defined reporting was enabled for operational and governance needs.
Reporting workflows were configured to deliver on time reports to local business leaders and to the parent company, addressing the organisation's reporting requirements. Operational coverage spanned HR, payroll and security functions, with the centralized database acting as a single source of truth for employee records and organisational structure. Standard and user defined reports were established to support both local decision making and consolidated reporting.
Governance and workflow changes aligned data ownership and access controls to HR and finance stakeholders, formalizing the HR21 database as the authoritative source for employee data. Payroll processing schedules were restructured around date-driven processing and organisation chart production was enabled on demand, reducing manual reconciliation across sites. Report definitions and access were standardized to support timely compliance and executive reporting.
Documented outcomes included increased processing efficiencies, expanded payroll processing capabilities and the ability to produce organisational charts on demand, along with improved reporting to the business and the parent company. Bob Russell, Director Human Resources and Security at Airbus Australia Pacific, stated that Frontier Software payroll meets their needs and that the ability to provide on time and effective reporting to the business and parent company cannot be underestimated.
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Airbus in Australia Pacific | Aerospace and Defense | 1550 | $631M | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2016 | n/a |
In 2016, Airbus Australia Pacific implemented Frontier Software HR21, deploying the solution on-premise to support its human resources and payroll operations. The implementation included Employee Self Service capabilities alongside payroll processing to support roughly 1,550 employees across 19 sites in Australia and New Zealand.
Frontier Software HR21 was configured with payroll and self service modules, using a date-driven payroll engine that increased processing capabilities and efficiencies. The HR21 database was provisioned to capture expanded employee data as a single source of truth, and the solution was set up to produce organisational charts on demand that reflect multiple relationship structures.
The deployment centralized reporting for local management and the parent company through standard and user-defined reports, enabling more timely and effective decision support as noted by Airbus Australia Pacific leadership. Business functions impacted include payroll administration, HR data management, and corporate reporting.
Governance and operational coverage focused on consolidating employee data and standardizing payroll and Employee Self Service workflows across all sites, while configuring reporting outputs to satisfy both local and parent company requirements. The Frontier Software HR21 implementation delivered the payroll and self service functionality Airbus Australia Pacific identified as necessary for expanded processing and detailed employee reporting.
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Ambulance Victoria | Healthcare | 6195 | $1.1B | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2012 | n/a |
In 2012, Ambulance Victoria deployed Frontier Software HR21 as an Employee Self Service solution to support HR and payroll access for operational staff. The implementation emphasized an employee kiosk front end and integration touchpoints with the organisation's timekeeping and payroll workflows to maintain accurate pay processing and staff self service access.
Implementation activities included ongoing maintenance of the employee kiosk HR21 and the addition of new pages to kiosk interfaces to expand self service capabilities. The program provided targeted support for Ambulance Victoria's in-house electronic timecard system ETCS and the chris21 payroll system, including testing the chris21 payroll engine upgrade and documenting new engine features, and preparing specification documents for required ETCS changes to preserve timecard to payroll data continuity.
Operational coordination involved liaising with the software provider to upgrade the HR21 environment and validate integrations, with primary impact on HR and payroll business functions. Governance centered on specification development, end to end testing of the chris21 engine changes, and iterative kiosk content updates to align employee self service workflows with existing timekeeping and payroll processes.
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Arcare Aged Care | Healthcare | 7000 | $1.8B | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2018 | n/a |
In 2018 Arcare Aged Care implemented Frontier Software HR21 as an on-premise Employee Self Service deployment to consolidate HR, payroll and payroll-adjacent processes across its aged care operations. The rollout targeted Arcare’s enterprise footprint of 36 residences across Victoria, Queensland and New South Wales and its roughly 4,000 direct care and corporate employees, with the application positioned to support payroll, HR, time and attendance and finance workflows.
The Frontier Software HR21 deployment included core payroll and HR modules together with mobile self-service, web services, single sign-on and self-service capabilities. Configuration emphasized a date driven solution and comprehensive reporting, with general ledger interface files and detailed reporting designed to provide up-to-date financial and workforce analysis to payroll and finance teams.
Integrations were executed using data exchange and web services to remove time-consuming re-keying and manual processes, with explicit integration points to Arcare’s nominated business systems including ichris as noted by the customer. Operational coverage spanned HR, payroll, finance and manager and employee self-service, with the on-premise architecture providing local control over data flows and the integration interfaces.
Governance and operational goals centered on ongoing payroll and legislative compliance and a scalable platform to support growth, with process changes to reduce manual intervention and consolidate reporting. Arcare reported that the integration streamlined operations, removed the need for manual intervention and increased confidence among employees and managers, while the Frontier Software HR21 implementation was positioned to accommodate future business growth.
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Leisure and Hospitality | 665 | $85M | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2020 | n/a |
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Consumer Packaged Goods | 1800 | $144M | New Zealand | Frontier Software | Frontier Software HR21 | Employee Self Service | 2009 | n/a |
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Non Profit | 969 | $43M | New Zealand | Frontier Software | Frontier Software HR21 | Employee Self Service | 2016 | n/a |
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Non Profit | 4656 | $1.1B | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2015 | n/a |
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Banking and Financial Services | 900 | $142M | Australia | Frontier Software | Frontier Software HR21 | Employee Self Service | 2020 | n/a |
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Buyer Intent: Companies Evaluating Frontier Software HR21
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Frontier Software HR21. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Frontier Software HR21 for Employee Self Service include:
- University of Washington, a United States based Education organization with 35331 Employees
- Swinburne University of Technology Sarawak Campus, a Malaysia based Education company with 520 Employees
- Nws Holdings, a Hong Kong based Construction and Real Estate organization with 110 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Frontier Software HR21 Coverage
Frontier Software HR21 is a Employee Self Service solution from Frontier Software.
Companies worldwide use Frontier Software HR21, from small firms to large enterprises across 21+ industries.
Organizations such as Pernod Ricard, Downer Group, ACT Government, SA Health and Teys Australia are recorded users of
Frontier Software HR21 for Employee Self Service.
Companies using Frontier Software HR21 are most concentrated in Consumer Packaged Goods, Construction and Real Estate and Government, with adoption spanning over 21 industries.
Companies using Frontier Software HR21 are most concentrated in France and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Frontier Software HR21 across Americas, EMEA, and APAC.
Companies using Frontier Software HR21 range from small businesses with 0-100 employees - 3.23%, to mid-sized firms with 101-1,000 employees - 41.94%, large organizations with 1,001-10,000 employees - 48.39%, and global enterprises with 10,000+ employees - 6.45%.
Customers of Frontier Software HR21 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Frontier Software HR21 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Self Service.