List of Guidewire Canvas Customers
San Mateo, 94403, CA,
United States
Since 2010, our global team of researchers has been studying Guidewire Canvas customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Guidewire Canvas for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Guidewire Canvas for Insurance Claims Management include: Aviva, a United Kingdom based Insurance organisation with 29091 employees and revenues of $53.09 billion, USAA (United Services Automobile Association), a United States based Insurance organisation with 38000 employees and revenues of $48.60 billion, Toronto-Dominion Bank, a Canada based Banking and Financial Services organisation with 103000 employees and revenues of $44.80 billion, American Financial Group Inc., a United States based Insurance organisation with 70000 employees and revenues of $32.65 billion, NN Group, a Netherlands based Insurance organisation with 11871 employees and revenues of $21.71 billion and many others.
Contact us if you need a completed and verified list of companies using Guidewire Canvas, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the TRM software purchases.
The Guidewire Canvas customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of TRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Admiral Group | Insurance | 13000 | $5.1B | United Kingdom | Guidewire | Guidewire Canvas | Insurance Claims Management | 2015 | n/a |
In 2015, Admiral Group implemented Guidewire Canvas for Insurance Claims Management to centralize claims-facing user interfaces and improve cross-team workflows at the Cardiff site. The Guidewire Canvas implementation was positioned to provide a consolidated claims experience for Renewals, Customer Care Representatives, and claims handlers, aligning claims intake and adjudication touchpoints with existing policy and claims records.
Guidewire Canvas was configured to surface claim summaries, guided intake workflows, task lists for adjusters, and document management capabilities, with role-based access for Renewals Teams, Customer Care, and claims operations. Functional work included development of use cases, logical process flows, and configuration specifications by senior business systems analysts, and design of user acceptance test scenarios to validate guided workflows and data presentation within Guidewire Canvas.
The implementation integrated with Admiral systems that were explicitly in use, including Guidewire ClaimCenter and Guidewire PolicyCenter, and consumed transactional and reference data from I90 insurance application feeds and AS/400 iSeries DB2 files via the company data warehouse. These connections were used to surface policy validations, claim history, and third-party data required for intake and triage, supporting downstream case handling without creating new core processing engines.
Governance and rollout leveraged established analyst and project executive roles, with senior business systems analysts producing functional and technical specifications, supporting UAT, and working alongside the development team to manage system changes. Project executive responsibilities included operational training and coaching for Renewals, Management, Senior staff, and Customer Care Representatives, activity that the team attributed to deeper customer communication and above average retention rates within the Renewals Department.
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Admiral Insurance Group | Insurance | 550 | $548M | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2017 | n/a |
In 2017, Admiral Insurance Group implemented Guidewire Canvas for Insurance Claims Management. The deployment focused on the Mount Laurel, NJ claims organization and was used as a centralized user interface to surface claims lifecycle activities for claims superintendents and administrative staff. Guidewire Canvas was positioned to support end to end claims handling while working alongside existing operational systems used by the team.
Guidewire Canvas was configured to present core claims workflows including new loss entry, task and activities management, correspondence generation, deductible processing, and indemnity payment approval routing. Document management capabilities were enabled to capture and index incoming documents and media, leveraging xDoc, DMS Utility Hub, and Sharefile for file storage and retrieval. Operators used Microsoft Office tools for letter and report generation while Canvas presented work queues and formatted correspondence for mail and email distribution.
The implementation operated in concert with Guidewire ClaimCenter and other claim support systems that the claims team accessed, including ISO ClaimSearch, Bottomline Legal eXchange, Admiral Clearance, BTS BFINS, and CMS reporting. Canvas surfaced invoice and billing tasks for review, including oversight of independent adjuster invoices under specified approval thresholds, and created activities for superintendents to process expert and copy service invoices in the claims system. Communication channels included telephone correspondence with agents, brokers, and attorneys, alongside electronic notice dispatch to insureds.
Governance and process work accompanied the technical rollout, with the claims assistant role driving completion into CMS for the entire claims department and authoring six procedure manuals for operational consistency. Operational controls were established around the billing inbox, document filing, void and stop pay processing, and delegated payment approvals entered by superintendents. Guidewire Canvas supported documented changes to daily claims operations and procedural governance within Admiral Insurance Group's Insurance Claims Management environment.
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Alberta Motor Association | Insurance | 1777 | $225M | Canada | Guidewire | Guidewire Canvas | Insurance Claims Management | 2015 | n/a |
In 2015, Alberta Motor Association implemented Guidewire Canvas within a broader Insurance Claims Management initiative. AMA selected Guidewire InsuranceSuite to modernize core system infrastructure and operations, and the Guidewire Canvas deployment was aligned with a program targeting Personal Auto and Property lines of business with assistance from Canadian Automobile Association South Central Ontario Insurance Company.
The implementation centered on Guidewire Canvas as the configurable front-end and workspace layer, configured to support claims intake, adjudication workflows, and agent-facing interfaces. The project activity referenced ClaimCenter, BillingCenter, PolicyCenter and InsuranceSuite components, indicating a multi-module Guidewire footprint that combined Canvas presentation capabilities with core policy, billing and claims processing functions.
Operational scope covered AMA’s insurance business for Personal Auto and Property in Alberta, with a focus on improving agent and customer interaction points. Integrations tied Canvas to the named Guidewire components to unify case data, policy context and billing events across claims workflows, supporting end-to-end Insurance Claims Management processes.
Governance emphasis in the narrative addressed modernization of operations and configuration control for agent workflows, and the organization cited internal endorsement from its sister association as an initial recommendation followed by direct technical evaluation. Collin Moody, Vice President and Chief Information Officer, noted that after technical review the merits of InsuranceSuite stood on their own, reflecting an evidence driven selection and implementation posture.
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Insurance | 2600 | $1.0B | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2014 | n/a |
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Insurance | 600 | $21M | Ireland | Guidewire | Guidewire Canvas | Insurance Claims Management | 2016 | n/a |
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Insurance | 4200 | $3.7B | United Kingdom | Guidewire | Guidewire Canvas | Insurance Claims Management | 2015 | n/a |
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Insurance | 70000 | $32.7B | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2012 | n/a |
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Insurance | 1400 | $1.2B | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2015 | n/a |
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Insurance | 900 | $320M | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2019 | Capgemini |
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Insurance | 3597 | $2.7B | United States | Guidewire | Guidewire Canvas | Insurance Claims Management | 2018 | n/a |
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Buyer Intent: Companies Evaluating Guidewire Canvas
- Checkin Apartments, a United Kingdom based Leisure and Hospitality organization with 10 Employees
- Radian Group, a United States based Insurance company with 1000 Employees
- Socotra, a United States based Professional Services organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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