List of Guidewire InsuranceSuite Customers
Guidewire
970 Park Pl Suite 200,
San Mateo, 94403, CA,
United States
San Mateo, 94403, CA,
United States
1 650-357-9100
Professional Services
3772
$1.3B
Since 2010, our global team of researchers has been studying Guidewire InsuranceSuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Guidewire InsuranceSuite for Insurance ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Guidewire InsuranceSuite for Insurance ERP include: Toronto-Dominion Bank, a Canada based Banking and Financial Services organisation with 103000 employees and revenues of $44.80 billion, AXA UK, a United Kingdom based Insurance organisation with 10000 employees and revenues of $6.20 billion, The Co-operators, a Canada based Insurance organisation with 7000 employees and revenues of $4.83 billion, Grange Insurance, a United States based Insurance organisation with 1500 employees and revenues of $3.24 billion, Amica Mutual Insurance, a United States based Insurance organisation with 3597 employees and revenues of $2.73 billion and many others.
Contact us if you need a completed and verified list of companies using Guidewire InsuranceSuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Guidewire InsuranceSuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aioi Nissay Dowa UK | Insurance | 592 | $120M | United Kingdom | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2019 | n/a |
In 2019, Aioi Nissay Dowa UK implemented Guidewire InsuranceSuite, deploying Guidewire InsuranceSuite as its Insurance ERP to support policy administration, claims handling, and car insurance quoting functions. Aioi Nissay Dowa UK positioned the project within IT Operations, with the Operations Workstream owner ensuring operational readiness for launch and continuity of 24 x 7 production support for the organisation's two call centre teams, Service and Claims, and the Car Insurance Quote Service.
The implementation covered core Insurance ERP capabilities consistent with Guidewire InsuranceSuite, including policy administration and claims processing, alongside quoting and rating workflows used by the business. The application was provisioned as a Java 8 web application on Tomcat 9, using Microsoft SQL Server for persistence and leveraging AWS RDS and AWS EC2 for compute and database hosting, with container and automation tooling such as Docker and HashiCorp components used for operational provisioning.
Deployment and operations were hybrid cloud focused, using AWS IAM for environment access control and Rackspace Data Centre Management during the ANDE Data Centre Migration Programme which merged ANDE and ITB infrastructure. Monitoring and operational telemetry were implemented with Sensu and ELKstack, while Jira Service Desk and Confluence were matured as the service management and runbook platforms to support application support and incident workflows.
Governance was formalised under existing Incident, Change and Problem Management processes with the operations lead accountable for enabling Helpdesk, Application Support and Systems Administration teams. The operations team managed third party provider relationships and operational spend oversight, ensuring the operational model and support staff were aligned to the Insurance ERP service model prior to and following go live.
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Alberta Motor Association | Insurance | 1777 | $225M | Canada | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2015 | n/a |
In 2015 Alberta Motor Association implemented Guidewire InsuranceSuite as its Insurance ERP to modernize core system infrastructure and operations and better address the evolving needs of its agents and customers. The selection was influenced by experience at its sister association CAA South Central Ontario Insurance Company, and Alberta Motor Association proceeded to configure Guidewire InsuranceSuite for its personal lines.
The implementation concentrated on Guidewire modules BillingCenter, ClaimCenter and PolicyCenter within Guidewire InsuranceSuite, configured specifically for Personal Auto and Property lines of business. Configuration work targeted core functional capabilities for policy administration, claims management and billing operations, aligning product configuration and business rules to support policy lifecycle and customer servicing.
Configuration and automation efforts encompassed policy lifecycle management, rating and underwriting rule configuration, claims intake through resolution workflows, and billing cycles and receivables processing consistent with Insurance ERP operational patterns. These modules were integrated into cross-functional operational workflows for underwriting, claims, billing and agency servicing to establish a unified data model and process orchestration across business functions.
Governance for the deployment established joint ownership between IT, claims and underwriting, and rollout coordination leveraged the sister association relationship for implementation guidance and best practice alignment. Collin Moody, Vice President and Chief Information Officer, noted that after deeper technical evaluation the merits of Guidewire InsuranceSuite stood on their own, reinforcing the organizationwide commitment to standardize core processing on Guidewire InsuranceSuite.
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Alfa Insurance | Insurance | 2600 | $1.0B | United States | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2014 | n/a |
In 2014, Alfa Insurance implemented Guidewire InsuranceSuite. The Insurance ERP deployment was executed as an organization-wide transformation to consolidate disparate systems onto a cohesive digital platform and to modernize core operations for consistency and faster product iteration.
The Guidewire InsuranceSuite implementation included digital applications for underwriting, policy administration, claims, billing, and client data management. Configuration work focused on centralizing policy lifecycle management, claims adjudication workflows, billing cycles, and product configuration to support Alfa’s multiple lines of business.
Guidewire PartnerConnect Consulting member EY assisted with the implementation project, working with Alfa to integrate front-line channels and internal claims operations. The deployment was designed to provide an omnichannel experience for policyholders, agents, customer service representatives, and third party vendors, and Alfa placed all lines of business onto Guidewire InsuranceSuite to create a single operational platform.
Governance and rollout emphasized business user engagement and training, Alfa involved agents from the beginning of the implementation to accelerate adoption and reduce training friction. Business stakeholders drove iterative feature requests, and IT-business alignment supported rapid configuration cycles, with Alfa reporting this as the fastest implementation project the company had completed.
Alfa reports the implementation eliminated manual processes, reduced system maintenance costs, and streamlined business processes while enabling the insurer to focus on product development and enhancements. Guidewire InsuranceSuite provides Alfa Insurance with a unified Insurance ERP foundation that supports underwriting, policy administration, claims, and billing business functions across the organization.
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American Modern Insurance Group, a Munich Re company | Insurance | 1400 | $1.2B | United States | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2015 | n/a |
In 2015 American Modern Insurance Group implemented Guidewire InsuranceSuite as its Insurance ERP platform to standardize policy, billing, and claims operations across its specialty insurance business. The deployment targeted core lines of business in Commercial and Personal markets across the Americas, aligning the Guidewire implementation with the company mission to provide improved access to specialized residential and recreational insurance products.
The implementation encompassed Guidewire ClaimCenter, Guidewire PolicyCenter, Guidewire BillingCenter, Guidewire DataHub, and Guidewire InfoCenter as components of Guidewire InsuranceSuite. ClaimCenter was adopted as the primary claims management platform to provide a department-wide view of claims, while PolicyCenter and BillingCenter were selected for their extensive out-of-the-box functionality and configuration model. DataHub and InfoCenter were configured to centralize transactional and aggregated data to support enterprise reporting and business intelligence workflows.
Architecturally the program consolidated multiple existing systems into a unified InsuranceSuite footprint, with Guidewire DataHub serving as the centralized data repository and Guidewire InfoCenter delivering automated business intelligence and visualization for business users. The deployment emphasized standardized data models so transactional feeds and aggregated reporting could be produced from a single source of truth, improving the fidelity of analytics for application development and business stakeholders.
Governance centered on Guidewire’s conformance model to manage customization and measure deviation from out-of-the-box behavior, enabling controlled configuration and tighter change discipline. Operational changes targeted claims, policy administration, billing operations, and agent-facing workflows, with process streamlining designed to reduce handoffs and provide a consolidated platform for adjusters and customer service teams.
Outcomes reported by American Modern included improved reporting and streamlined daily processes, positive user reception among adjusters, and higher service levels for claims handling. The organization also articulated an expectation that DataHub and InfoCenter would deliver an automated business intelligence solution and a single source of truth for standardized, accurate data at both transactional and aggregated levels.
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Amica Mutual Insurance | Insurance | 3597 | $2.7B | United States | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2012 | n/a |
Amica Mutual Insurance implemented Guidewire InsuranceSuite in 2012 to consolidate policy administration, claims management, and billing on Guidewire InsuranceSuite Cloud as its core Insurance ERP platform. The deployment targeted preservation of the insurer’s customer experience excellence while providing a flexible foundation to respond quickly to business requests and to provide an intuitive system for customer service representatives and underwriters.
Implementation proceeded as a phased rollout of Guidewire core systems, with discrete deployments of policy administration, claims processing, and billing management modules. Configuration emphasized front-line usability and modular workflow configuration for underwriting and claims, and the Guidewire InsuranceSuite implementation was extended to support opportunity management and policy servicing workflows.
Amica integrated Guidewire InsuranceSuite with Salesforce using Guidewire for Salesforce to create a unified CRM and a single view of customer interactions. That integration consolidated quoting, policy detail, claims status, and billing information into one operational view for representatives who handle both sales and service inquiries across Amica’s US operations and 39 offices.
Governance followed a phased model, aligning IT change windows with business process owners in the contact center and underwriting, and restructuring workflows so representatives could resolve inquiries end to end from a single interface. Operational controls and staged training supported the transition to the unified platform and the new cross functional service workflows.
Explicit outcomes stated by Amica include a 50% reduction in CSR training times and the ability to deliver personalized experiences quickly and seamlessly, supporting improvements in first call resolution and overall customer satisfaction. Guidewire InsuranceSuite serves as the insurer’s Insurance ERP backbone to help anticipate customer needs and coordinate service, sales, underwriting, and claims activity.
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Insurance | 10000 | $6.2B | United Kingdom | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2022 | n/a |
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Insurance | 400 | $70M | United States | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2024 | n/a |
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Insurance | 8105 | $1.8B | Czech Republic | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2024 | n/a |
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Insurance | 317 | $240M | Japan | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2020 | n/a |
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Insurance | 900 | $305M | New Zealand | Guidewire | Guidewire InsuranceSuite | Insurance ERP | 2024 | n/a |
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Buyer Intent: Companies Evaluating Guidewire InsuranceSuite
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Guidewire InsuranceSuite. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Guidewire InsuranceSuite for Insurance ERP include:
- MAPFRE, a Spain based Insurance organization with 30585 Employees
- Virtual Hosting India, a India based Communications company with 25 Employees
- Unlock Health, a United States based Healthcare organization with 130 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Guidewire InsuranceSuite Coverage
Guidewire InsuranceSuite is a Insurance ERP solution from Guidewire.
Companies worldwide use Guidewire InsuranceSuite, from small firms to large enterprises across 21+ industries.
Organizations such as Toronto-Dominion Bank, AXA UK, The Co-operators, Grange Insurance and Amica Mutual Insurance are recorded users of
Guidewire InsuranceSuite for Insurance ERP.
Companies using Guidewire InsuranceSuite are most concentrated in Banking and Financial Services and Insurance, with adoption spanning over 21 industries.
Companies using Guidewire InsuranceSuite are most concentrated in Canada, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Guidewire InsuranceSuite across Americas, EMEA, and APAC.
Companies using Guidewire InsuranceSuite range from small businesses with 0-100 employees - 4.55%, to mid-sized firms with 101-1,000 employees - 27.27%, large organizations with 1,001-10,000 employees - 63.64%, and global enterprises with 10,000+ employees - 4.55%.
Customers of Guidewire InsuranceSuite include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Guidewire InsuranceSuite customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance ERP.