List of IBM Maximo Customers
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Since 2010, our global team of researchers has been studying IBM Maximo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased IBM Maximo for Enterprise Asset Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using IBM Maximo for Enterprise Asset Management include: Volkswagen, a Germany based Automotive organisation with 639608 employees and revenues of $380.70 billion, Toyota Motor North America, a United States based Automotive organisation with 64000 employees and revenues of $314.00 billion, Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, United States Department of Agriculture (USDA), a United States based Government organisation with 100000 employees and revenues of $230.00 billion, Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion and many others.
Contact us if you need a completed and verified list of companies using IBM Maximo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the SCM software purchases.
The IBM Maximo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of SCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A2A | Utilities | 13267 | $16.8B | Italy | IBM | IBM Maximo | Enterprise Asset Management | 2013 | n/a |
In 2013, A2A deployed IBM Maximo as its Enterprise Asset Management platform to support asset lifecycle and maintenance across its utilities operations. The implementation targeted UNARETI SPA within the A2A Group, the group's electricity and gas distribution operator based in Milan Lombardy, serving approximately 200 municipalities across seven regions and managing more than 20,000 kilometers of distribution network.
The IBM Maximo deployment was configured to provide core Enterprise Asset Management capabilities, including a centralized asset register and hierarchical asset modeling, work order management, preventive maintenance scheduling, inventory and spares tracking, and planning and control reporting. Configuration emphasized structured data collection and the development of automation routines to reduce manual consolidation for periodic investment plan and budget variance analysis.
Integrations were implemented between IBM Maximo and the group financial and analytics stack, with explicit data exchanges to SAP for master asset and financial reconciliations, and to QlikView for dashboarding and periodic reporting. Operational data flows also incorporated routine imports and exports from Excel and Access to support local unit reporting and specialist analysis, enabling Maximo to serve as the authoritative operational asset system while feeding downstream planning tools.
Governance and process changes centered on formalizing planning and control workflows, instituting periodic dashboards by organizational unit, and embedding automated data exchanges between systems to support ongoing analysis of deviations in investment plans and budgeted costs. System stewardship was aligned with planning and control functions, where specialists collected, prepared and presented consolidated dashboards to support investment and budget oversight.
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AB Mauri Italy | Manufacturing | 275 | $160M | Italy | IBM | IBM Maximo | Enterprise Asset Management | 2020 | n/a |
In 2020, AB Mauri Italy deployed IBM Maximo as its Enterprise Asset Management platform. The rollout focused on the Casteggio, Lombardia manufacturing site and was scoped to address plant maintenance, asset lifecycle management and coordinated support for operations and stores functions.
Configuration emphasized core IBM Maximo capabilities common to Enterprise Asset Management deployments, including an asset register, work order management, preventive maintenance scheduling, spare parts inventory control and procurement-aligned workflows. The implementation incorporated role-based access, structured work plans, maintenance task templates and event-driven maintenance triggers to align system workflows with existing maintenance procedures.
Operational governance was reinforced by a dedicated Maximo Specialist Engineer who began supporting the environment in March 2021, providing local administration, stabilization and knowledge transfer. Governance introduced centralized maintenance coordination and approval workflows across maintenance, operations and procurement teams, with adoption staged to bring shop-floor teams onto IBM Maximo and standardize CMMS processes at the Casteggio site.
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Abbott | Healthcare | 114000 | $42.0B | United States | IBM | IBM Maximo | Enterprise Asset Management | 2011 | n/a |
In 2011 Abbott implemented IBM Maximo as its Enterprise Asset Management application. From February 2021 to present an IBM Maximo consultant and project manager has been engaged at Abbott in the United States managing asset management work across three sites.
The engagement focuses on asset data lifecycle activities within IBM Maximo, centered on the collection of asset information and the formation of data packages for loading into IBM Maximo. Workstreams include preparing import templates, validating source data, staging load packages and coordinating data ingestion workflows that align with Enterprise Asset Management practices.
Operational responsibilities included control and consultation of site-responsible personnel to standardize data collection and package formation, conducting classroom and hands-on training for specialists and end users, and providing document and meeting translation between English and Russian. Governance activities observed in the engagement emphasize data quality rules, package acceptance criteria and staged rollout coordination across the three USA sites to support ongoing IBM Maximo adoption.
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AbbVie | Life Sciences | 55000 | $56.3B | United States | IBM | IBM Maximo | Enterprise Asset Management | 2019 | n/a |
In 2019 AbbVie implemented IBM Maximo as an Enterprise Asset Management application. The deployment is documented in operational use for recording calibration activities on measuring devices and instruments across micro labs, chemistry, production, and facilities.
IBM Maximo is used to manage the asset registry and calibration lifecycle, with configuration aligning to calibration management, work order management, scheduling, and maintenance planning. IBM Maximo Asset Management captures calibration records and technician activity, supporting bench repair, diagnostics, and instrument-level service entries consistent with Enterprise Asset Management workflows.
Operational coverage includes site-level use by Calibration Technicians, with explicit evidence from AbbVie’s Waco, Texas operations showing technicians record calibrations for pressure, temperature, flow, level, and humidity instruments in IBM Maximo. Technicians use the system to prioritize and manage tasks and to communicate schedules across departments when performing calibrations.
Governance and process practices are reflected in technician workflows, where task prioritization, cross-department scheduling, and GMP environment controls are enforced through recorded Maximo work orders and calibration logs. Clean room gowning certification and controlled documentation of instrumentation bench repair and diagnostics are incorporated into the system driven operational processes.
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AbbVie Singapore | Life Sciences | 400 | $35M | Singapore | IBM | IBM Maximo | Enterprise Asset Management | 2017 | n/a |
In 2017, AbbVie Singapore implemented IBM Maximo for Enterprise Asset Management to manage instrument calibration and maintenance in a regulated life sciences site. The deployment centered on work order management and routine calibration scheduling, with calibration technicians tracking MAXIMO work orders to prevent deviations during operations, and operating within a cGMP environment.
IBM Maximo was configured to support calibration workflows, asset records for instruments, and preventive maintenance planning consistent with Enterprise Asset Management best practices. Configuration and procedural controls emphasized GDP-compliant calibration data recording, permit to work processes, and lockout tagout verification to ensure good and safe engineering practices.
Operational coverage included calibration technicians, engineering, operations, material control, procurement, and automation teams, with coordination between Maximo-driven work orders and Delta V automation for instrument communication and interlock issue resolution. Site processes included tracking due dates of master calibrators, coordinating logistics with material control and procurement, and applying daily permits and LOTO confirmations before activities.
Governance centered on procedural enforcement through IBM Maximo workflows and technician-led execution, embedding cGMP and GDP requirements into routine maintenance and calibration processes. The implementation narrative highlights IBM Maximo as the central Enterprise Asset Management system supporting calibration control, work order orchestration, and cross-functional coordination at AbbVie Singapore.
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Oil, Gas and Chemicals | 1000 | $345M | Kuwait | IBM | IBM Maximo | Enterprise Asset Management | 2016 | n/a |
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Professional Services | 117000 | $8.4B | United States | IBM | IBM Maximo | Enterprise Asset Management | 2015 | n/a |
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Utilities | 4678 | $3.3B | Philippines | IBM | IBM Maximo | Enterprise Asset Management | 2015 | n/a |
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Transportation | 2533 | $1.5B | United Arab Emirates | IBM | IBM Maximo | Enterprise Asset Management | 2017 | n/a |
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Utilities | 1500 | $250M | United Arab Emirates | IBM | IBM Maximo | Enterprise Asset Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating IBM Maximo
- Sagarsoft, a India based Professional Services organization with 200 Employees
- BSW Timber, a United Kingdom based Manufacturing company with 2710 Employees
- Los Angeles Department of Water and Power, a United States based Utilities organization with 11000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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