List of ICE Mortgage Black Knight Empower Loan Origination System Customers
ICE Mortgage Technology
4420 Rosewood Drive Suite 500,
Pleasanton, 94588, CA,
United States
Pleasanton, 94588, CA,
United States
1 925-227-7000
Professional Services
2000
$2.1B
Since 2010, our global team of researchers has been studying ICE Mortgage Black Knight Empower Loan Origination System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Mortgage Black Knight Empower Loan Origination System for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Mortgage Black Knight Empower Loan Origination System for Loan Management include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, PNC Bank, a United States based Banking and Financial Services organisation with 53859 employees and revenues of $20.81 billion, Truist Bank, a United States based Banking and Financial Services organisation with 37086 employees and revenues of $20.32 billion, First Citizens Bank, a United States based Banking and Financial Services organisation with 17191 employees and revenues of $9.73 billion, M&T Bank, a United States based Banking and Financial Services organisation with 22080 employees and revenues of $9.23 billion and many others.
Contact us if you need a completed and verified list of companies using ICE Mortgage Black Knight Empower Loan Origination System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICE Mortgage Black Knight Empower Loan Origination System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
AMOCO Federal Credit Union | Banking and Financial Services | 10 | $1M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2022 | n/a |
In 2022, AMOCO Federal Credit Union implemented the ICE Mortgage Black Knight Empower Loan Origination System, categorized as Loan Management, and added the Black Knight MSP mortgage servicing system to create an integrated origination and servicing stack. AMOCO is a credit union based in eastern Texas with members across the United States, and the deployment established a cloud-based Loan Management and servicing ecosystem to support current lending activity and future origination volume growth.
The ICE Mortgage Black Knight Empower Loan Origination System deployment focused on advanced automation and digital workflow capabilities, including lights-out processing based on lender rules, a digital point-of-sale for borrowers and loan officers, machine-learning document classification and indexing, a comprehensive fee service, and a digital close solution with eDelivery and eSigning. The implementation also included automated compliance validation testing, flood zone determination and reporting, and integrated property tax data to streamline underwriting and closing workflows.
Integrations implemented as part of the deployment include a direct connection to the Optimal Blue product and pricing engine, and Black Knight’s end-to-end digital ecosystem was leveraged to originate loans and meet investor and regulatory requirements. The MSP loan servicing system was provisioned to support first mortgages, home equity loans and lines of credit on a single platform, and the combined environment aligns origination and servicing operations to improve turn times and member experience.
Operational scope emphasized lending, servicing, compliance and member experience functions, with Black Knight’s professional team supporting configuration and rollout activities. The public announcement describes expected benefits such as enhanced loan quality, reduced turn times, stronger compliance support and improved member satisfaction, and positions AMOCO to scale mortgage origination when market volumes increase.
|
 |
Cadence Bank | Banking and Financial Services | 5825 | $1.8B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2021 | n/a |
In 2021, Cadence Bank implemented ICE Mortgage Black Knight Empower Loan Origination System to support its mortgage and home equity origination and servicing business. The deployment was positioned as an enterprise Loan Management initiative to expand functionality and boost operational efficiencies across origination, servicing and default life cycles.
The ICE Mortgage Black Knight Empower Loan Origination System was configured to electronically originate, process, underwrite and close loans on a single platform. Empower was set up to perform lights out processing for many routine tasks, actively monitor for key data changes or lender defined parameters, and trigger automated or manual tasks based on configurable business logic to reduce manual handoffs.
Integrations implemented as part of the scope include a modern product, pricing and eligibility engine and a digital point of sale to improve the application workflow for borrowers and loan officers. The implementation also included digital close capabilities with eDelivery and eSigning, machine learning for document classification and indexing, a fee service for tolerance cures, property tax data feeds, automated compliance validation testing, and an actionable intelligence solution that aggregates multiple data sources to forecast and monitor pipeline, productivity, cycle time and pull through. Cadence Bank also adopted Black Knight MSP servicing system for payment processing, escrow administration, customer service and default management, noting MSP is used to service approximately 36 million active loans.
Governance was anchored on lender driven configuration and configurable logic, with embedded data and analytics to support regulatory compliance and ongoing monitoring. Automated compliance validation testing and the actionable intelligence solution were positioned to enable operational control over origination to servicing handoffs and to support compliance and reporting workflows.
The publicly stated outcomes for the initiative include expanded functionality across mortgage and home equity operations, an enhanced borrower experience through digital point of sale and digital close, boosted operational efficiency, reduced operating costs and improved risk mitigation. The program was framed as an end to end Loan Management investment intended to maximize the value of technology across the mortgage life cycle.
|
 |
CUSO Home Lending | Banking and Financial Services | 50 | $6M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2021 | n/a |
In 2021, CUSO Home Lending implemented Black Knight’s MSP servicing platform and signed to implement the ICE Mortgage Black Knight Empower Loan Origination System. ICE Mortgage Black Knight Empower Loan Origination System is being positioned as the single platform to originate, process, underwrite and close loans, aligning the Loan Management capability to CUSO’s mortgage originations and servicing operations. CUSO also deployed Black Knight’s Servicing Digital in both responsive web and native app form to surface account, property and market information to members.
The implementation included core servicing modules in the MSP platform for loan onboarding, cash management, investor reporting, loss mitigation and default servicing, while Empower is configured to execute origination workflows with lights-out processing capabilities. Empower’s configurable logic actively monitors lender-selected data changes and parameters, and it triggers automated and manual tasks based on that logic to streamline processing and underwriting. These capabilities emphasize automation, task orchestration and configurable business rules consistent with Loan Management systems.
Integrations implemented as part of the deployment include Servicing Digital tightly integrated with MSP and Black Knight’s property records database, advanced analytics and automated valuation models, along with the Actionable Intelligence Platform and McDash reporting for delinquency and prepayment analytics. Operational scope covers originations, servicing, digital customer channels and analytics functions within CUSO Home Lending, supporting both mortgage lending and ongoing loan servicing for its credit union membership. The deployment uses a unified platform architecture to reduce data silos between origination and servicing domains.
Governance and workflow changes center on lender-controlled configuration within Empower and MSP, with parameters defining when lights-out processing is applied and when manual intervention is required to maintain compliance and control. CUSO described the implementation process as seamless and intends to leverage the integrated servicing and Loan Management capabilities to enhance operational efficiencies, improve compliance and support business growth. The deployment reflects an integrated Loan Management and servicing architecture with embedded analytics and digital channels to support member-facing workflows.
|
 |
Extraco Banks | Banking and Financial Services | 390 | $65M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2023 | n/a |
In 2023, Extraco Banks implemented the ICE Mortgage Black Knight Empower Loan Origination System to advance its digital mortgage operations. The deployment is categorized under Loan Management and pairs the cloud-based Empower LOS with Black Knight Surefire CRM and the vendor product suite to centralize origination workflows and customer engagement for the bank's mortgage function.
The implementation configures Empower as a high-performance, fully integrated LOS with functional modules for a digital point of sale that guides borrowers through application flows, machine learning enabled document classification and indexing, a digital closing solution with eDelivery and eSign capabilities, comprehensive fee servicing, property tax data enrichment, automated compliance validation testing, and flood zone determination and reporting. The deployment also leverages Surefire CRM and the mortgage marketing engine to automate borrower outreach through milestone driven content and to consolidate borrower, referral, broker and agent engagement within the loan lifecycle.
Integration work explicitly includes the industry's product and pricing engine from Optimal Blue, along with the broader Black Knight digital ecosystem to provide data and analytics feeds and an actionable intelligence solution that aggregates multiple data sources for pipeline, productivity and cycle time visibility. Operational coverage is focused on Extraco Banks mortgage operations and loan officers across the bank's Central Texas footprint, enabling loan officers to follow applications in real time while borrowers progress through the digital POS.
Governance and process changes center on replacing manual tasks with automated workflows and configurable set and forget workflows in the CRM, shifting loan officer effort from administrative processing to customer engagement. The cloud delivery model reduces the need for the bank to maintain on premise origination infrastructure, eliminates recurring hosting obligations and minimizes the requirement to build costly custom integrations, allowing centralized maintenance and updates to the loan management stack.
Explicit outcomes stated by the bank and vendor include automation of manual processes to improve loan officer borrower engagement, strengthened customer outreach through Surefire CRM content, and an expectation of operational savings and growth in digital lending sourced from the integrated Empower LOS and associated mortgage marketing capabilities.
|
 |
First Citizens Bank | Banking and Financial Services | 17191 | $9.7B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2014 | n/a |
In 2014, First Citizens Bank implemented ICE Mortgage Black Knight Empower Loan Origination System as part of its Loan Management platform to support loan origination and servicing workflows. The bank engaged Access Business Technologies and deployed MortgageExchange, a cloud-managed, rules-based integration platform, to create a direct, automated data pipeline between Empower and Fusion Phoenix servicing systems.
MortgageExchange was configured to deliver LOS-to-servicing automation, ensuring that when a loan closed in ICE Mortgage Black Knight Empower Loan Origination System all relevant loan data flowed into Fusion Phoenix. The integration mapped borrower information, escrow details, and related loan fields, and a flexible rules engine validated data accuracy and synchronized records at defined trigger points. Exceptions such as mismatches or missing fields were flagged proactively for remediation.
Architecturally, the solution was implemented as a cloud-managed integration layer, with MortgageExchange encrypting data in transit and at rest to meet bank-grade security standards. Access Business Technologies managed the connection end-to-end, maintaining the always-on pipeline and applying updates to integration logic so changes in Empower or Phoenix did not disrupt operations.
Governance was operationalized through business-rule configuration that reflected First Citizens’ workflows, and exception handling was routed into established remediation processes. The net effect was a secure, automated integration that reduced manual handoffs between origination and servicing, allowing First Citizens Bank to focus on lending and servicing functions rather than middleware management.
|
 |
|
Banking and Financial Services | 6000 | $576M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2022 | n/a |
|
|
|
|
Banking and Financial Services | 917 | $210M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2021 | n/a |
|
|
|
|
Banking and Financial Services | 317233 | $180.6B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2018 | n/a |
|
|
|
|
Banking and Financial Services | 750 | $179M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2020 | n/a |
|
|
|
|
Banking and Financial Services | 17396 | $7.3B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Empower Loan Origination System | Loan Management | 2020 | n/a |
|
Showing 1 to 10 of 17 entries
Buyer Intent: Companies Evaluating ICE Mortgage Black Knight Empower Loan Origination System
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ICE Mortgage Black Knight Empower Loan Origination System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ICE Mortgage Black Knight Empower Loan Origination System for Loan Management include:
- E-T-A Circuit Breakers, a United States based Manufacturing organization with 120 Employees
- Huntington National Bank, a United States based Banking and Financial Services company with 20924 Employees
- Rim Logistics, a United States based Transportation organization with 140 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD ICE Mortgage Black Knight Empower Loan Origination System Coverage
ICE Mortgage Black Knight Empower Loan Origination System is a Loan Management solution from ICE Mortgage Technology.
Companies worldwide use ICE Mortgage Black Knight Empower Loan Origination System, from small firms to large enterprises across 21+ industries.
Organizations such as JPMorgan Chase, PNC Bank, Truist Bank, First Citizens Bank and M&T Bank are recorded users of
ICE Mortgage Black Knight Empower Loan Origination System for Loan Management.
Companies using ICE Mortgage Black Knight Empower Loan Origination System are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using ICE Mortgage Black Knight Empower Loan Origination System are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ICE Mortgage Black Knight Empower Loan Origination System across Americas, EMEA, and APAC.
Companies using ICE Mortgage Black Knight Empower Loan Origination System range from small businesses with 0-100 employees - 11.76%, to mid-sized firms with 101-1,000 employees - 23.53%, large organizations with 1,001-10,000 employees - 23.53%, and global enterprises with 10,000+ employees - 41.18%.
Customers of ICE Mortgage Black Knight Empower Loan Origination System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ICE Mortgage Black Knight Empower Loan Origination System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.