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List of ICE Mortgage Black Knight Loss Mitigation Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
7 Servicing Banking and Financial Services 30 $4M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2023 n/a
In 2023, 7 Servicing implemented ICE Mortgage Black Knight Loss Mitigation as part of a broader Loan Management deployment that centralized servicing capabilities for the organization. The rollout accompanied a decision to transfer the servicing of ORNL Federal Credit Union and 7 Mortgage portfolios from a subservicer to the 7 Servicing team, reflecting an internalization of loan servicing operations under parent company 7, LLC. The technical implementation centers on Black Knight MSP as the end to end loan servicing platform, with the ICE Mortgage Black Knight Loss Mitigation module providing web based retention, collections and liquidation workout workflows. Configuration emphasized advanced rules and logic to guide users step by step through loss mitigation activities, and the solution includes validation points throughout the workflow to reduce missed steps and overlooked information. 7 Servicing integrated Loss Mitigation and MSP with a suite of servicing oriented analytics and digital access tools, including Servicing Digital for member web and mobile self service, the Actionable Intelligence Platform for operational analytics, McDash reporting for delinquency and prepayment analysis, Lien Alert for near real time monitoring of lien and ownership changes, and Quarterly Portfolio Analysis for lien position and estimated LTV insight. Operational coverage spans the servicing team, default management, member engagement channels, and portfolio management functions. Governance changes emphasized workflow standardization and step level validation embedded in Loss Mitigation, enabling the servicing team to manage retention and liquidation processes in house. The vendor stated that the combined MSP and Loss Mitigation deployment is intended to help reduce cycle times, decrease operating costs and improve efficiencies while providing a superior member experience.
Banco Santander Puerto Rico Banking and Financial Services 3133 $903M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2020 n/a
In 2020 Banco Santander Puerto Rico implemented ICE Mortgage Black Knight Loss Mitigation as a Loan Management deployment to centralize default and workout workflows within its servicing operations. The deployment centers on the ICE Mortgage Black Knight Loss Mitigation application and aligns with enterprise servicing and default management functions. The implementation focused on Loss Mitigation functional modules, including industry-standard retention and liquidation workout processing, automated decisioning and borrower outreach, and case management for default portfolios. Configurations emphasized workflow orchestration, document generation and audit-trail capture to support regulatory compliance and operational control. Architecturally the Loss Mitigation module is designed to integrate with core servicing platforms, digital servicing portals, and property and valuation data feeds, enabling data-driven loss mitigation decisions and customer self-service via digital channels. Integration patterns aligned with Loan Management best practices, using event-driven triggers between servicing records and default case workstreams to synchronize loan status and investor reporting. Governance changes scoped with the rollout included centralized default policy enforcement, standardized escalation workflows and role-based access for collections, underwriting and legal functions. Black Knight positions its Loss Mitigation and Default suite to improve efficiency, reduce operating costs and strengthen risk mitigation, and the deployment was positioned to support those servicing and compliance objectives.
Bank of Hawaii Banking and Financial Services 1877 $716M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2021 n/a
In 2021, Bank of Hawaii implemented ICE Mortgage Black Knight Loss Mitigation as part of its Loan Management tooling to support a customer-first digital servicing strategy. The deployment accompanied a renewal of the Black Knight MSP servicing system and the adoption of the Black Knight Servicing Digital responsive web interface, providing homeowners with advanced self-service and personalized loan and property information. ICE Mortgage Black Knight Loss Mitigation was configured to run loss-mitigation workflows that use question-and-answer driven intake, automated decisioning logic, and built-in quality controls to support servicer decisioning for workout options. The overall application footprint sits alongside MSP servicing modules for loan onboarding, cash management, investor reporting, and default management, creating an end-to-end Loan Management operational domain for mortgage servicing teams. Architecturally, Loss Mitigation is integrated with the unified Black Knight MSP platform and the Servicing Digital consumer interface, and it consumes servicer data as well as Black Knight property records, advanced analytics and automated valuation models to present borrower- and property-specific guidance. Bank of Hawaii also participates in Black Knight’s McDash mortgage performance dataset and receives a McDash-powered reporting suite, enabling loan-level performance reporting tied to servicing workflows. Operational scope centers on mortgage servicing and customer engagement functions, delivered via a responsive web experience with a mobile app option for consumers, and supported by Black Knight client services. The implementation emphasizes streamlined servicing workflow orchestration and automated decisioning to improve handling of loss-mitigation programs and to strengthen continuous engagement and self-service capabilities for homeowners.
Borter Enterprises Banking and Financial Services 1800 $400M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2020 n/a
In 2020, Borter Enterprises implemented ICE Mortgage Black Knight Loss Mitigation as a core component of its Loan Management portfolio to support servicing and loss mitigation workflows. The deployment targeted servicing operations that manage mortgage and home equity lines and loans, positioning ICE Mortgage Black Knight Loss Mitigation to handle default intake, workout decisioning and coordination with underwriting functions. The implementation leveraged the solution's question-and-answer-based workflow and automated decisioning capabilities, using pre-configured guidelines and built-in quality controls to streamline decision processes. ICE Mortgage Black Knight Loss Mitigation's enhanced user interface was configured to guide staff through each step, and servicer-defined rules were used to drive work assignments between underwriters and quality control teams. Operational integration was provisioned alongside the MSP servicing platform and Servicing Digital self-service channels, with the Actionable Intelligence Platform used for operational volume monitoring and analytics. This combination provided an end-to-end servicing topology covering loan onboarding, cash management, investor reporting, homeowner self-service and portfolio analytics within the Loan Management environment. Governance changes focused on embedding logic and servicer rules into workflows to formalize assignment paths and quality checkpoints, aligning underwriting and quality control processes. The Actionable Intelligence Platform was used to surface actionable signals to help identify opportunities to retain customers and grow business, and the integrated Loss Mitigation workflow reduced manual decision steps through automated orchestration.
Colonial Savings Banking and Financial Services 700 $100M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2022 n/a
In 2022, Colonial Savings implemented ICE Mortgage Black Knight Loss Mitigation as part of Black Knight’s broader servicing ecosystem to strengthen its Loan Management capabilities. The deployment accompanies Black Knight MSP as the core servicing platform, positioning ICE Mortgage Black Knight Loss Mitigation within an integrated set of consumer focused servicing applications for Colonial Savings. The implementation includes MSP, a comprehensive end to end loan servicing system that supports loan boarding through default, paired with Servicing Digital for web and mobile consumer self service, and Customer Service for support representative case handling. ICE Mortgage Black Knight Loss Mitigation is delivered as a web based module that implements industry standard retention, collections and liquidation workout workflows, with advanced rules and step by step logic and validation points to guide users through complex loss mitigation processes. Operational coverage targets Colonial Savings servicing and customer support functions across its national footprint while aligning loan servicing, customer contact and digital channels. Support representatives gain a combined view of homeowner interactions in Servicing Digital and Customer Service, enabling staff to reconcile customer mobile views with account level servicing information during inbound calls. The configuration emphasizes an integrated servicing architecture, combining consumer facing digital channels with back office loss mitigation workflows within the Loan Management environment. Governance and process controls are embedded in the Loss Mitigation workflow through validation checkpoints and rules based guidance to reduce missed steps in workout processing. Colonial has cited objectives of enhancing the customer experience, supporting retention strategies, improving operational efficiency and managing regulatory compliance as part of the stated benefits of adopting ICE Mortgage Black Knight Loss Mitigation and the Black Knight servicing ecosystem.
Banking and Financial Services 800 $200M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2019 n/a
Banking and Financial Services 4500 $1.5B United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2021 n/a
Banking and Financial Services 2000 $370M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2021 n/a
Banking and Financial Services 500 $60M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2021 n/a
Banking and Financial Services 1200 $300M United States ICE Mortgage Technology ICE Mortgage Black Knight Loss Mitigation Loan Management 2023 n/a
Showing 1 to 10 of 23 entries

Buyer Intent: Companies Evaluating ICE Mortgage Black Knight Loss Mitigation

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ICE Mortgage Black Knight Loss Mitigation. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ICE Mortgage Black Knight Loss Mitigation for Loan Management include:

  1. United Wholesale Mortgage, a United States based Banking and Financial Services organization with 6700 Employees
  2. Tencent, a China based Professional Services company with 11849 Employees
  3. JPMorgan Chase, a United States based Banking and Financial Services organization with 317233 Employees

Discover Software Buyers actively Evaluating Enterprise Applications

Logo Company Industry Employees Revenue Country Evaluated
United Wholesale Mortgage Banking and Financial Services 6700 $793M United States 2026-03-30
Tencent Professional Services 11849 $95.8B China 2026-01-05
JPMorgan Chase Banking and Financial Services 317233 $180.6B United States 2025-01-23
FAQ - APPS RUN THE WORLD ICE Mortgage Black Knight Loss Mitigation Coverage

ICE Mortgage Black Knight Loss Mitigation is a Loan Management solution from ICE Mortgage Technology.

Companies worldwide use ICE Mortgage Black Knight Loss Mitigation, from small firms to large enterprises across 21+ industries.

Organizations such as Huntington National Bank, KeyBank, First National Bank of Omaha, State Employees' Credit Union NC and Banco Santander Puerto Rico are recorded users of ICE Mortgage Black Knight Loss Mitigation for Loan Management.

Companies using ICE Mortgage Black Knight Loss Mitigation are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using ICE Mortgage Black Knight Loss Mitigation are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ICE Mortgage Black Knight Loss Mitigation across Americas, EMEA, and APAC.

Companies using ICE Mortgage Black Knight Loss Mitigation range from small businesses with 0-100 employees - 13.04%, to mid-sized firms with 101-1,000 employees - 34.78%, large organizations with 1,001-10,000 employees - 43.48%, and global enterprises with 10,000+ employees - 8.7%.

Customers of ICE Mortgage Black Knight Loss Mitigation include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ICE Mortgage Black Knight Loss Mitigation customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.