List of ICE Mortgage Black Knight Loss Mitigation Customers
Pleasanton, 94588, CA,
United States
Since 2010, our global team of researchers has been studying ICE Mortgage Black Knight Loss Mitigation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Mortgage Black Knight Loss Mitigation for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Mortgage Black Knight Loss Mitigation for Loan Management include: Huntington National Bank, a United States based Banking and Financial Services organisation with 20924 employees and revenues of $7.39 billion, KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.30 billion, First National Bank of Omaha, a United States based Banking and Financial Services organisation with 4500 employees and revenues of $1.50 billion, State Employees' Credit Union NC, a United States based Banking and Financial Services organisation with 7400 employees and revenues of $1.17 billion, Banco Santander Puerto Rico, a United States based Banking and Financial Services organisation with 3133 employees and revenues of $903.0 million and many others.
Contact us if you need a completed and verified list of companies using ICE Mortgage Black Knight Loss Mitigation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICE Mortgage Black Knight Loss Mitigation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7 Servicing | Banking and Financial Services | 30 | $4M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2023 | n/a |
In 2023, 7 Servicing implemented ICE Mortgage Black Knight Loss Mitigation as part of a broader Loan Management deployment that centralized servicing capabilities for the organization. The rollout accompanied a decision to transfer the servicing of ORNL Federal Credit Union and 7 Mortgage portfolios from a subservicer to the 7 Servicing team, reflecting an internalization of loan servicing operations under parent company 7, LLC.
The technical implementation centers on Black Knight MSP as the end to end loan servicing platform, with the ICE Mortgage Black Knight Loss Mitigation module providing web based retention, collections and liquidation workout workflows. Configuration emphasized advanced rules and logic to guide users step by step through loss mitigation activities, and the solution includes validation points throughout the workflow to reduce missed steps and overlooked information.
7 Servicing integrated Loss Mitigation and MSP with a suite of servicing oriented analytics and digital access tools, including Servicing Digital for member web and mobile self service, the Actionable Intelligence Platform for operational analytics, McDash reporting for delinquency and prepayment analysis, Lien Alert for near real time monitoring of lien and ownership changes, and Quarterly Portfolio Analysis for lien position and estimated LTV insight. Operational coverage spans the servicing team, default management, member engagement channels, and portfolio management functions.
Governance changes emphasized workflow standardization and step level validation embedded in Loss Mitigation, enabling the servicing team to manage retention and liquidation processes in house. The vendor stated that the combined MSP and Loss Mitigation deployment is intended to help reduce cycle times, decrease operating costs and improve efficiencies while providing a superior member experience.
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Banco Santander Puerto Rico | Banking and Financial Services | 3133 | $903M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2020 | n/a |
In 2020 Banco Santander Puerto Rico implemented ICE Mortgage Black Knight Loss Mitigation as a Loan Management deployment to centralize default and workout workflows within its servicing operations. The deployment centers on the ICE Mortgage Black Knight Loss Mitigation application and aligns with enterprise servicing and default management functions.
The implementation focused on Loss Mitigation functional modules, including industry-standard retention and liquidation workout processing, automated decisioning and borrower outreach, and case management for default portfolios. Configurations emphasized workflow orchestration, document generation and audit-trail capture to support regulatory compliance and operational control.
Architecturally the Loss Mitigation module is designed to integrate with core servicing platforms, digital servicing portals, and property and valuation data feeds, enabling data-driven loss mitigation decisions and customer self-service via digital channels. Integration patterns aligned with Loan Management best practices, using event-driven triggers between servicing records and default case workstreams to synchronize loan status and investor reporting.
Governance changes scoped with the rollout included centralized default policy enforcement, standardized escalation workflows and role-based access for collections, underwriting and legal functions. Black Knight positions its Loss Mitigation and Default suite to improve efficiency, reduce operating costs and strengthen risk mitigation, and the deployment was positioned to support those servicing and compliance objectives.
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Bank of Hawaii | Banking and Financial Services | 1877 | $716M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2021 | n/a |
In 2021, Bank of Hawaii implemented ICE Mortgage Black Knight Loss Mitigation as part of its Loan Management tooling to support a customer-first digital servicing strategy. The deployment accompanied a renewal of the Black Knight MSP servicing system and the adoption of the Black Knight Servicing Digital responsive web interface, providing homeowners with advanced self-service and personalized loan and property information.
ICE Mortgage Black Knight Loss Mitigation was configured to run loss-mitigation workflows that use question-and-answer driven intake, automated decisioning logic, and built-in quality controls to support servicer decisioning for workout options. The overall application footprint sits alongside MSP servicing modules for loan onboarding, cash management, investor reporting, and default management, creating an end-to-end Loan Management operational domain for mortgage servicing teams.
Architecturally, Loss Mitigation is integrated with the unified Black Knight MSP platform and the Servicing Digital consumer interface, and it consumes servicer data as well as Black Knight property records, advanced analytics and automated valuation models to present borrower- and property-specific guidance. Bank of Hawaii also participates in Black Knight’s McDash mortgage performance dataset and receives a McDash-powered reporting suite, enabling loan-level performance reporting tied to servicing workflows.
Operational scope centers on mortgage servicing and customer engagement functions, delivered via a responsive web experience with a mobile app option for consumers, and supported by Black Knight client services. The implementation emphasizes streamlined servicing workflow orchestration and automated decisioning to improve handling of loss-mitigation programs and to strengthen continuous engagement and self-service capabilities for homeowners.
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Borter Enterprises | Banking and Financial Services | 1800 | $400M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2020 | n/a |
In 2020, Borter Enterprises implemented ICE Mortgage Black Knight Loss Mitigation as a core component of its Loan Management portfolio to support servicing and loss mitigation workflows. The deployment targeted servicing operations that manage mortgage and home equity lines and loans, positioning ICE Mortgage Black Knight Loss Mitigation to handle default intake, workout decisioning and coordination with underwriting functions.
The implementation leveraged the solution's question-and-answer-based workflow and automated decisioning capabilities, using pre-configured guidelines and built-in quality controls to streamline decision processes. ICE Mortgage Black Knight Loss Mitigation's enhanced user interface was configured to guide staff through each step, and servicer-defined rules were used to drive work assignments between underwriters and quality control teams.
Operational integration was provisioned alongside the MSP servicing platform and Servicing Digital self-service channels, with the Actionable Intelligence Platform used for operational volume monitoring and analytics. This combination provided an end-to-end servicing topology covering loan onboarding, cash management, investor reporting, homeowner self-service and portfolio analytics within the Loan Management environment.
Governance changes focused on embedding logic and servicer rules into workflows to formalize assignment paths and quality checkpoints, aligning underwriting and quality control processes. The Actionable Intelligence Platform was used to surface actionable signals to help identify opportunities to retain customers and grow business, and the integrated Loss Mitigation workflow reduced manual decision steps through automated orchestration.
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Colonial Savings | Banking and Financial Services | 700 | $100M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2022 | n/a |
In 2022, Colonial Savings implemented ICE Mortgage Black Knight Loss Mitigation as part of Black Knight’s broader servicing ecosystem to strengthen its Loan Management capabilities. The deployment accompanies Black Knight MSP as the core servicing platform, positioning ICE Mortgage Black Knight Loss Mitigation within an integrated set of consumer focused servicing applications for Colonial Savings.
The implementation includes MSP, a comprehensive end to end loan servicing system that supports loan boarding through default, paired with Servicing Digital for web and mobile consumer self service, and Customer Service for support representative case handling. ICE Mortgage Black Knight Loss Mitigation is delivered as a web based module that implements industry standard retention, collections and liquidation workout workflows, with advanced rules and step by step logic and validation points to guide users through complex loss mitigation processes.
Operational coverage targets Colonial Savings servicing and customer support functions across its national footprint while aligning loan servicing, customer contact and digital channels. Support representatives gain a combined view of homeowner interactions in Servicing Digital and Customer Service, enabling staff to reconcile customer mobile views with account level servicing information during inbound calls. The configuration emphasizes an integrated servicing architecture, combining consumer facing digital channels with back office loss mitigation workflows within the Loan Management environment.
Governance and process controls are embedded in the Loss Mitigation workflow through validation checkpoints and rules based guidance to reduce missed steps in workout processing. Colonial has cited objectives of enhancing the customer experience, supporting retention strategies, improving operational efficiency and managing regulatory compliance as part of the stated benefits of adopting ICE Mortgage Black Knight Loss Mitigation and the Black Knight servicing ecosystem.
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Banking and Financial Services | 800 | $200M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2019 | n/a |
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Banking and Financial Services | 4500 | $1.5B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2021 | n/a |
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Banking and Financial Services | 2000 | $370M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2021 | n/a |
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Banking and Financial Services | 500 | $60M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2021 | n/a |
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Banking and Financial Services | 1200 | $300M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Loss Mitigation | Loan Management | 2023 | n/a |
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Buyer Intent: Companies Evaluating ICE Mortgage Black Knight Loss Mitigation
- United Wholesale Mortgage, a United States based Banking and Financial Services organization with 6700 Employees
- Tencent, a China based Professional Services company with 11849 Employees
- JPMorgan Chase, a United States based Banking and Financial Services organization with 317233 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| United Wholesale Mortgage | Banking and Financial Services | 6700 | $793M | United States | 2026-03-30 | |
| Tencent | Professional Services | 11849 | $95.8B | China | 2026-01-05 | |
| JPMorgan Chase | Banking and Financial Services | 317233 | $180.6B | United States | 2025-01-23 |