List of ICE Mortgage Black Knight Servicing Digital Customers
ICE Mortgage Technology
4420 Rosewood Drive Suite 500,
Pleasanton, 94588, CA,
United States
Pleasanton, 94588, CA,
United States
1 925-227-7000
Professional Services
2000
$2.1B
Since 2010, our global team of researchers has been studying ICE Mortgage Black Knight Servicing Digital customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ICE Mortgage Black Knight Servicing Digital for Loan Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ICE Mortgage Black Knight Servicing Digital for Loan Management include: Wells Fargo Home Mortgage, a division of Wells Fargo Bank, a United States based Banking and Financial Services organisation with 235591 employees and revenues of $73.79 billion, U.S. Bank, a United States based Banking and Financial Services organisation with 70000 employees and revenues of $27.34 billion, Navy Federal Credit Union, a United States based Banking and Financial Services organisation with 24000 employees and revenues of $12.51 billion, Citizens Bank, a United States based Banking and Financial Services organisation with 17398 employees and revenues of $8.25 billion, Huntington National Bank, a United States based Banking and Financial Services organisation with 20924 employees and revenues of $7.39 billion and many others.
Contact us if you need a completed and verified list of companies using ICE Mortgage Black Knight Servicing Digital, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ICE Mortgage Black Knight Servicing Digital customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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7 Servicing | Banking and Financial Services | 30 | $4M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2023 | n/a |
In 2023, 7 Servicing implemented ICE Mortgage Black Knight Servicing Digital as part of a broader Loan Management deployment that included Black Knight MSP, positioning the credit union service organization to bring servicing in-house. The implementation supports the transfer of servicing for ORNL Federal Credit Union and 7 Mortgage portfolios from a subservicer to the 7 Servicing team, aligning servicing operations under parent company 7, LLC and centralizing mortgage servicing workflow and member access.
The technical footprint centers on Black Knight MSP as an end-to-end loan servicing system, covering loan boarding through default, paired with Loss Mitigation for default management and the Servicing Digital web and mobile member interface. Loss Mitigation is described as a feature-rich, web-based capability that enforces advanced rules and step-by-step validation points across retention, collections and liquidation workflows, while Servicing Digital delivers self-service functionality for payments and refinance exploration.
7 Servicing also implemented servicing-focused analytics and monitoring solutions from Black Knight, including the Actionable Intelligence Platform, McDash industry reports, Lien Alert and Quarterly Portfolio Analysis, integrating portfolio analytics, delinquency and prepayment reporting, near-real-time lien monitoring and quarterly lien and LTV snapshots into operational decision making. These data and analytics components are used alongside MSP and Servicing Digital to support portfolio management, benchmarking and proactive servicing actions.
Governance and operational change focused on transitioning servicing execution from an external subservicer to an internal operations model, with Black Knight providing implementation support and ongoing solution updates. Process reconfiguration emphasized guided workflows and validation within Loss Mitigation to standardize default processes, while Servicing Digital required coordination between member services and servicing operations to enable self-service channels and align member-facing content and authentication flows.
The stated business objectives for the ICE Mortgage Black Knight Servicing Digital and MSP deployment include delivering a superior member experience and increasing operational efficiency, with explicit goals to reduce cycle times, decrease operating costs and provide convenient self-service tools for members. These outcomes are positioned as supporting deeper member engagement and more direct control over servicing operations under the 7 Servicing organization.
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AHP Servicing | Banking and Financial Services | 40 | $12M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2019 | n/a |
In 2019, AHP Servicing deployed ICE Mortgage Black Knight Servicing Digital alongside Black Knight MSP and the Actionable Intelligence Platform to centralize its Loan Management capabilities. The initiative targeted end to end mortgage servicing workflows for AHP Servicing, the crowdfunded residential loan servicer based in Jacksonville, Fla., and positioned the ICE Mortgage Black Knight Servicing Digital application as the consumer facing channel for borrower engagement and self service.
The implementation configured MSP to manage core servicing modules including loan boarding, customer service, payment processing, escrow administration and default management. Servicing Digital was implemented to provide personalized loan and home value information, 24 7 borrower access, and online payment functionality, while the Actionable Intelligence Platform was provisioned with the Portfolio Overview Suite and Lien Alert Suite to supply operational analytics and alerts to servicing teams.
AHP integrated Black Knight Foreclosure and Bankruptcy workflow solutions and the Invoicing web billing solution with MSP to create a contiguous servicing stack. Operational scope included servicing, customer service, default management, billing and investor reporting workflows, with Servicing Digital explicitly aimed at deepening investor and borrower relationships and supporting loan servicing growth initiatives.
Governance centered on embedding the MSP operational processes into AHP Servicing workflows, using the AIP analytics to route actionable insights to the appropriate teams and relying on the integrated Invoicing and default workflow applications to standardize billing and loss mitigation procedures. AHP stated the deployment would enable a premier customer experience and support growth, and Black Knight characterized the suite as capable of helping grow revenue, improve margins and reduce risk.
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Amerifirst Home Mortgage | Banking and Financial Services | 450 | $150M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2018 | n/a |
In 2018, Amerifirst Home Mortgage deployed ICE Mortgage Black Knight Servicing Digital to add mobile-first servicing capabilities in the Loan Management category. Amerifirst went live as the first client on Servicing Digital, adopting the native mobile app version while also using the solution’s responsive web design to expand customer access.
The ICE Mortgage Black Knight Servicing Digital implementation focused on customer-facing loan and property dashboards that surface loan details, estimated home values, recent neighborhood sales, equity opportunity and refinancing options. Functional capabilities implemented included secure viewing of mortgage account information, task-oriented self service for common servicing actions, personalized property valuation feeds and continuous consumer engagement workflows aligned to loan servicing operations.
Architecturally the solution accessed Amerifirst servicing data through Black Knight’s comprehensive MSP system and leveraged the provider’s property records database, advanced analytics and automated valuation models to deliver contextualized, mortgage and market insights. Deployment was centered on the native mobile application for homeowner engagement, with responsive web delivery for broader device coverage, integrating directly with servicer data stores and property data services supplied by the vendor platform.
Operational scope emphasized loan servicing and customer experience channels, positioning the Loan Management application to support Amerifirst’s servicing organization and retail customer base. Governance and rollout were oriented to continuous engagement rather than episodic communications, with the stated business effects including deeper customer relationships, increased retention and improved customer access to home and loan information as reported at go live.
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AmeriNat | Banking and Financial Services | 120 | $20M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2021 | n/a |
In 2021, AmeriNat implemented ICE Mortgage Black Knight Servicing Digital as its primary loan servicing platform, deploying the solution under the Loan Management category to support its portfolio of economic development, affordable housing and other high-touch loans. AmeriNat implemented ICE Mortgage Black Knight Servicing Digital to centralize servicing operations and provide a single vendor suite for servicing, default and customer engagement workflows.
The deployment encompassed Black Knight MSP as the core servicing system, the Servicing Digital customer-facing portal, the Actionable Intelligence Platform AIP for unified data delivery and Black Knight default modules including Loss Mitigation, Bankruptcy and Foreclosure. MSP was configured for end-to-end servicing functions such as loan setup and maintenance, escrow administration, investor reporting and regulatory support, while the Servicing Digital application provided borrower self-service interfaces tied to loan and property data.
Integrations were executed between MSP and Servicing Digital to enable live access to loan records, and the Servicing Digital solution leveraged Black Knight property records data, advanced analytics and automated valuation models as part of the customer engagement layer. AIP consolidated Black Knight data assets and enterprise business intelligence capabilities into pre-configured suites including Bankruptcy, Cash, Collections, Compliance, Home Equity, Lien Alert, Customer Service, Escrow, Investor and Executive suites to support operational reporting and decisioning.
Governance and process alignment focused on unifying servicing and default workflows within a single operational platform, standardizing data delivery through AIP and streamlining retention and liquidation workout processes using the Loss Mitigation and default suites. The integrated architecture was positioned to reduce handoffs between customer service, loss mitigation, bankruptcy processing, foreclosure workflows, escrow administration and investor reporting, enabling centralized operational controls and consistent servicing procedures.
AmeriNat and Black Knight described the implementation as intended to drive greater client value and borrower satisfaction while helping AmeriNat grow its servicing business, increase efficiency and reduce risk. The narrative emphasized use of ICE Mortgage Black Knight Servicing Digital as a unified Loan Management solution to support both day-to-day servicing operations and default management.
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2021 | Celerit Technologies |
In 2021, Arvest Bank implemented ICE Mortgage Black Knight Servicing Digital as a Loan Management application to support its expanding mortgage servicing business across Arkansas, Oklahoma, Missouri and Kansas. The implementation centered on Black Knight’s MSP servicing platform paired with the Servicing Digital consumer interface to provide operational servicing capabilities and homeowner self service through a consolidated servicing environment.
MSP was configured to handle core servicing modules including loan onboarding, cash management and investor reporting, alongside comprehensive default capabilities for loss mitigation, foreclosure, bankruptcy, claims and invoicing. The Servicing Digital application was deployed to deliver customer facing functionality that surfaces mortgage specific information, property details and local housing market data to borrowers, leveraging data held within the servicing platform.
Arvest Bank integrated Black Knight’s Actionable Intelligence Platform AIP to monitor operational volumes and to provide a unified data delivery framework for enterprise business intelligence. The deployment also included Lien Alert for automated monitoring of lien related indicators and contributed to the McDash mortgage performance dataset, enabling a reporting suite built on Black Knight’s multi decade loan level performance data.
Celerit Technologies supported the rollout alongside Black Knight’s client support organization, with operational scope focused on servicing, default management and customer service teams. The governance model emphasized centralized data delivery through AIP for reporting and workflow orchestration between MSP and Servicing Digital. Arvest Bank stated the combined use of Black Knight servicing and default solutions will enhance both its operational efficiencies and customer experience.
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Banking and Financial Services | 3133 | $903M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2020 | n/a |
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Banking and Financial Services | 1877 | $716M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2021 | n/a |
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Banking and Financial Services | 1800 | $400M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2020 | n/a |
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Banking and Financial Services | 2817 | $720M | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2022 | n/a |
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Banking and Financial Services | 17398 | $8.2B | United States | ICE Mortgage Technology | ICE Mortgage Black Knight Servicing Digital | Loan Management | 2019 | n/a |
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Showing 1 to 10 of 43 entries
Buyer Intent: Companies Evaluating ICE Mortgage Black Knight Servicing Digital
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating ICE Mortgage Black Knight Servicing Digital. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating ICE Mortgage Black Knight Servicing Digital for Loan Management include:
- Sohu.com Limited, a China based Professional Services organization with 4900 Employees
- Keystone Bank Plc, a Nigeria based Banking and Financial Services company with 3789 Employees
- Fremont Bank, a United States based Banking and Financial Services organization with 731 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Sohu.com Limited | Professional Services | 4900 | $836M | China | 2026-01-02 |
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Keystone Bank Plc | Banking and Financial Services | 3789 | $91M | Nigeria | 2025-10-31 |
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Fremont Bank | Banking and Financial Services | 731 | $165M | United States | 2025-10-21 |
FAQ - APPS RUN THE WORLD ICE Mortgage Black Knight Servicing Digital Coverage
ICE Mortgage Black Knight Servicing Digital is a Loan Management solution from ICE Mortgage Technology.
Companies worldwide use ICE Mortgage Black Knight Servicing Digital, from small firms to large enterprises across 21+ industries.
Organizations such as Wells Fargo Home Mortgage, a division of Wells Fargo Bank, U.S. Bank, Navy Federal Credit Union, Citizens Bank and Huntington National Bank are recorded users of
ICE Mortgage Black Knight Servicing Digital for Loan Management.
Companies using ICE Mortgage Black Knight Servicing Digital are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using ICE Mortgage Black Knight Servicing Digital are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ICE Mortgage Black Knight Servicing Digital across Americas, EMEA, and APAC.
Companies using ICE Mortgage Black Knight Servicing Digital range from small businesses with 0-100 employees - 11.63%, to mid-sized firms with 101-1,000 employees - 41.86%, large organizations with 1,001-10,000 employees - 34.88%, and global enterprises with 10,000+ employees - 11.63%.
Customers of ICE Mortgage Black Knight Servicing Digital include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified ICE Mortgage Black Knight Servicing Digital customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Loan Management.