List of iGrafx Process360 Live Customers
iGrafx
8100 SW Nyberg St,
Tualatin, 97062, OR,
United States
Tualatin, 97062, OR,
United States
1 503-404-6050
Professional Services
100
$25M
Since 2010, our global team of researchers has been studying iGrafx Process360 Live customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased iGrafx Process360 Live for Process Mining from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using iGrafx Process360 Live for Process Mining include: HP, a United States based Manufacturing organisation with 58000 employees and revenues of $53.60 billion, DENSO, a Japan based Automotive organisation with 158056 employees and revenues of $47.90 billion, ABB Ltd, a Switzerland based Manufacturing organisation with 104720 employees and revenues of $28.90 billion, Novelis, a United States based Manufacturing organisation with 14650 employees and revenues of $18.50 billion, Cox Communications, a United States based Communications organisation with 18000 employees and revenues of $13.07 billion and many others.
Contact us if you need a completed and verified list of companies using iGrafx Process360 Live, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The iGrafx Process360 Live customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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4aBetterBusiness | Professional Services | 10 | $2M | United States | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
In 2018, 4aBetterBusiness deployed iGrafx Process360 Live as a Process Mining application to capture and visualize end-to-end processes across every function and level of the firm. The engagement model required only a few weeks at each location to capture essentially all processes, reflecting a rapid process discovery cadence driven by direct work with employees.
The implementation leveraged core process capture and visual documentation capabilities of iGrafx Process360 Live, linking photographic standard work instructions, forms, and reference materials directly to mapped activities. Process maps and associated documents were published to a browser-accessible repository, enabling employees to view the processes in which they participate and retrieve current versions of specific instructions at any time.
Operational coverage included production areas at each location and cross-functional workflows spanning frontline staff through management, allowing visibility of how processes work across multiple functional areas. Business functions impacted included operations and production, with the platform serving as a shared operational reference to reveal loose ends and non-value-added activities.
Governance and rollout emphasized starting with existing processes to rapidly build trust and employee buy-in, using quick visible results to move teams from capturing processes to applying collective expertise to improve outcomes. The approach institutionalized linking documentation to process activities, supporting immediate implementation of observed fixes and ongoing procedural adherence.
Reported outcomes included fast recognition of non-value-added steps, frequent immediate changes implemented as processes were visualized, and a materially higher internal capability to identify and effect needed changes. iGrafx Process360 Live also provided a natural mechanism to control and distribute process-related documents, ensuring continual access to current procedures through a web browser.
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ABB Ltd | Manufacturing | 104720 | $28.9B | Switzerland | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
In 2018, ABB Ltd implemented iGrafx Process360 Live to centralize process mapping and visualization across its Business Support Division and Automation Technologies. The deployment leveraged iGrafx Process360 Live as a Process Mining solution to control and synchronize end to end business processes and to make mapped flows available over the web to relevant users.
The implementation emphasized multi level process modeling and event level traceability, using ABBs five level process model where strategic governance sits at the top and event level activity is mapped at level five. iGrafx Process360 Live was configured for detailed process mapping, linkages between items down to event level, and web publishing of flowcharts to replace simpler flowcharter tools previously used for visualization.
Integrations focused on interfaces within the enterprise resource planning application, where ABB identified required changes in ERP touch points and in organizational interfaces to prevent process gridlock. Operational coverage tied departments to one or more modules of the business information system on a one to one basis, creating a unified business information network accessible across the enterprise.
Governance was formalized through a consultative committee chaired by John Wilhelm, Process Manager for the Business Support Division, which led a year and a half program to map processes and resolve system functionality and interface issues. John Wilhelm reported that all different systems have now been combined into a single, comprehensive business information network readily available to everyone who needs to access it, reflecting the project outcomes documented by ABB.
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Asgard | Banking and Financial Services | 750 | $200M | Australia | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
In 2018 Asgard deployed iGrafx Process360 Live to replace ad hoc process mapping that was previously performed in Microsoft Visio, addressing version control issues and poor management of process information. The deployment targeted all 750 employees and every operational area, with an explicit requirement for a stable, easy to use repository that could capture end to end process flows and represent customer and supplier touchpoints consistently.
iGrafx Process360 Live was implemented to provide a central process repository, standardized modeling conventions, and process capture capabilities aligned with Process Mining best practices. Configuration emphasized standardized notation and end to end process views so staff could see full process context, an outcome noted by practitioners who reported many employees had not previously viewed full end to end processes. The implementation supported process discovery and documentation workflows that feed into Asgard’s Lean Six Sigma program.
Integrations were scoped to link captured process knowledge into the firm’s Lean Six Sigma program, enabling diagnostic and continuous improvement work to reference the same central process repository. Operational coverage included core operational areas where new product releases had been implemented without clear business knowledge, so the Process Mining capability was used to surface execution reality and to make supplier and customer interactions explicit within mapped processes.
Governance and rollout addressed cultural scale and risk management challenges, with process standardization and repository governance introduced to support scalability and operational control. Project leadership framed the initiative as foundational for improving consistency, with iGrafx software expected to help Asgard gain consistency and shift the organization’s performance to a level that can be managed through data, while leadership continued to evaluate impacts on staffing and process ownership.
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badenova AG and Co. KG | Manufacturing | 1550 | $1.0B | Germany | iGrafx | iGrafx Process360 Live | Process Mining | 2016 | n/a |
In 2016, badenova AG and Co. KG deployed iGrafx Process360 Live as a Process Mining application to create a standardized platform for modeling and simulating business processes across the organization. The decision followed an evaluation of requirements and rapid technical alignment, including three video conferences with iGrafx product managers to define scope and implementation details, and a two month window from installation to system go-live.
The implementation included installation of the iGrafx platform, deployment of modeling and simulation tools, and the creation of individual process templates to accelerate modeling. Four process managers and several modellers completed two one-day workshops to onboard process owners and consolidate modeling conventions, while iGrafx provided targeted, company-specific support during configuration and template development.
Operational coverage extended to all business areas at badenova, with the web-based iGrafx Process360 Live platform integrated into the company intranet for convenient access. The deployment emphasized structured process documentation and navigation, enabling users to trace processes by approval area, display processes relevant to daily work for each employee, and link and navigate between sub-processes and individual process maps.
Governance was formalized through a convention handbook that defined standardized modeling and naming rules applicable across business areas, and approval area definitions that support traceability and process ownership. Training workshops and company-specific support accelerated adoption among process managers and modellers, providing a consistent foundation for ongoing process modeling and simulation using iGrafx Process360 Live.
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Barrick Gold | Oil, Gas and Chemicals | 21869 | $11.0B | Canada | iGrafx | iGrafx Process360 Live | Process Mining | 2009 | n/a |
In 2009, Barrick Gold implemented iGrafx Process360 Live in the Process Mining category to support its Business Process Improvement program. Barrick Gold used iGrafx Process360 Live to centralize process documentation and to provide a single source of process truth for the Business Performance Improvement team and the Business Performance Group.
The implementation emphasized centralized process documentation, disciplined version control, and collaborative access through the iGrafx Platform. Functional capabilities implemented included standardized process modeling and documentation, version control of process artifacts, and structured dissemination workflows to ensure consistent process content across stakeholders.
Operational coverage included globally distributed, cross-functional stakeholders and BPI teams, with use cases extending to onboarding new hires and reducing duplicated efforts across geographies. The solution was used to manage and disseminate process information so that operational teams and process owners could collaborate synchronously when changes were introduced.
Governance practices were formalized around disciplined version control and synchronized process management, enabling stakeholders to control related business processes as change occurred. Process governance changes were driven by the BPI team, which completed and documented standardized business processes to support ongoing process improvement and operational change management.
All pre-established goals and objectives for the iGrafx solution were met, including elimination of duplicate efforts, faster ramp for new hires, mitigation of risk from loss of key people who embodied process knowledge, and an enhanced ability to introduce operational change while minimizing risk to business operations. Barrick Gold recouped its investment in iGrafx within the first year, and the Business Performance Group indicated intent to expand use of iGrafx Process360 Live for continuous improvement initiatives.
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Government | 9882 | $2.5B | United Kingdom | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
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Communications | 688 | $336M | United Kingdom | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
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Healthcare | 274 | $30M | United Kingdom | iGrafx | iGrafx Process360 Live | Process Mining | 2018 | n/a |
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Communications | 18000 | $13.1B | United States | iGrafx | iGrafx Process360 Live | Process Mining | 2020 | n/a |
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Automotive | 158056 | $47.9B | Japan | iGrafx | iGrafx Process360 Live | Process Mining | 2019 | n/a |
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Buyer Intent: Companies Evaluating iGrafx Process360 Live
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating iGrafx Process360 Live. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating iGrafx Process360 Live for Process Mining include:
- Krya Screening India, a India based Professional Services organization with 260 Employees
- Bcl Industries, a India based Manufacturing company with 719 Employees
- Information-technology Promotion Agency Japan, a Japan based Professional Services organization with 60 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD iGrafx Process360 Live Coverage
iGrafx Process360 Live is a Process Mining solution from iGrafx.
Companies worldwide use iGrafx Process360 Live, from small firms to large enterprises across 21+ industries.
Organizations such as HP, DENSO, ABB Ltd, Novelis and Cox Communications are recorded users of
iGrafx Process360 Live for Process Mining.
Companies using iGrafx Process360 Live are most concentrated in Manufacturing, Automotive and Communications, with adoption spanning over 21 industries.
Companies using iGrafx Process360 Live are most concentrated in United States, Japan and Switzerland, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of iGrafx Process360 Live across Americas, EMEA, and APAC.
Companies using iGrafx Process360 Live range from small businesses with 0-100 employees - 4.76%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.
Customers of iGrafx Process360 Live include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified iGrafx Process360 Live customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Process Mining.