List of InVision injixo Customers
Dusseldorf, 40221,
Germany
Since 2010, our global team of researchers has been studying InVision injixo customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased InVision injixo for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using InVision injixo for Workforce Management include: Covéa, a France based Insurance organisation with 23000 employees and revenues of $20.38 billion, EWE, a Germany based Utilities organisation with 9500 employees and revenues of $9.50 billion, Specsavers United Kingdom, a United Kingdom based Healthcare organisation with 46283 employees and revenues of $5.06 billion, Specsavers, a United Kingdom based Retail organisation with 41511 employees and revenues of $4.45 billion, Domestic & General Insurance, a United Kingdom based Insurance organisation with 3201 employees and revenues of $1.55 billion and many others.
Contact us if you need a completed and verified list of companies using InVision injixo, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The InVision injixo customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Covéa | Insurance | 23000 | $20.4B | France | InVision Group | InVision injixo | Workforce Management | 2015 | n/a |
In 2015, Covéa implemented InVision injixo as a Workforce Management solution to standardize scheduling and availability workflows for its Fidelia Assistance call center operations. The deployment targeted contact center workforce planning, aiming to centralize unavailability planning, partial availability, and daily scheduling across the insurer's French support operations.
The implementation work included requirement studies, solution design, and realization of the scheduling model, followed by module development. Key functional modules delivered were the Tempo module for planning unavailability and partial availability, the CTD calculation module for computing working hours per week, a planning reset module, and a rest day planning module, all configured to support call center shift and availability patterns.
Technically the InVision injixo implementation used a service oriented architecture with WCF services and Windows services for background processing, a .NET application stack developed in C# and ASP.NET, and front end enhancements using jQuery. Back end persistence and reporting were implemented against Oracle 11g and SQL Server 2008 databases, with development performed in Visual Studio 2012, aligning the application with enterprise database and service layers.
Development and rollout activities occurred from March 2015 to April 2017 in the Paris area, executed by a compact project team composed of one project manager and three designers developers. Project tasks explicitly included study of customer needs, design, model realization, and iterative module delivery, positioning InVision injixo to manage scheduling, availability, and time calculation workflows within Covéa's call center business function.
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Custom Connect | Professional Services | 800 | $150M | Netherlands | InVision Group | InVision injixo | Workforce Management | 2011 | n/a |
In 2011, Custom Connect deployed InVision injixo as its Workforce Management application for customer service operations. The deployment included the Emmeloord customer service site in the Netherlands where agents provided telephone and email support to business customers. A customer service employee recorded as an ambassador of the Injixo software program between May 2016 and November 2017 provides evidence of sustained operational use and local championing during the post‑implementation period.
The implementation concentrated on Workforce Management capabilities consistent with the category, including forecast driven scheduling, shift templates and rostering, intraday adherence monitoring, and real time operational dashboards. Configuration efforts focused on agent scheduling rules, skill aligned shift assignments, and adherence tracking to support phone and email handling workflows. InVision injixo was positioned to manage agent schedules, occupancy planning, and daily intraday adjustments for the customer service teams.
Governance and rollout relied on internal adoption mechanisms, using employee ambassadors to support training, user guidance, and operationalization at the Emmeloord site. Operational scope covered the customer service business function in the Netherlands, with the system used by front line agents and local supervisors for daily schedule and adherence management. The narrative aligns Custom Connect InVision injixo Workforce Management with practical workforce planning and agent management processes rather than technical integration detail.
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DHU Healthcare | Healthcare | 1728 | $115M | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2022 | n/a |
In 2022, DHU Healthcare deployed InVision injixo Workforce Management on its website. The implementation establishes InVision injixo as the central workforce scheduling and adherence application for DHU Healthcare in the United Kingdom, aligned to an employee base of 1,728 and focused on hospital and community care operational needs.
Configuration work emphasized core Workforce Management capabilities common to the category, including demand forecasting, shift scheduling, intraday management, employee self service and workforce analytics. InVision injixo was configured to present schedules and adherence data through DHU Healthcare’s web interface, enabling manager roster administration and staff access to shift swaps and time records.
Access and governance were structured around web based delivery, with role based access controls and configurable approval workflows used to enforce roster change procedures and operational compliance across DHU Healthcare’s UK operations. The deployment narrative centers on embedding InVision injixo Workforce Management into established rostering and workforce planning processes to support both clinical and administrative staffing workflows.
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Insurance | 3201 | $1.6B | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2018 | n/a |
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Professional Services | 2500 | $500M | Ireland | InVision Group | InVision injixo | Workforce Management | 2016 | n/a |
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Utilities | 9500 | $9.5B | Germany | InVision Group | InVision injixo | Workforce Management | 2012 | n/a |
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Professional Services | 1000 | $200M | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2020 | n/a |
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Professional Services | 8270 | $1.5B | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2016 | n/a |
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Professional Services | 3000 | $300M | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2018 | n/a |
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Government | 6879 | $474M | United Kingdom | InVision Group | InVision injixo | Workforce Management | 2016 | n/a |
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