AI Buyer Insights:

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

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● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

List of LiveHelp LiveChat Customers

LiveHelp
Location
Via Daste e Spalenga, 28,
Gorle, 24020,
Italy
Website
https://www.livehelp.it/
Phone
39 035 363813
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying LiveHelp LiveChat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased LiveHelp LiveChat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using LiveHelp LiveChat for Chatbots and Conversational AI include: Bricofer, a Italy based Retail organisation with 700 employees and revenues of $350.0 million, RAJA France, a France based Distribution organisation with 742 employees and revenues of $319.0 million, Mondoffice Italy, a Italy based Retail organisation with 324 employees and revenues of $160.0 million, Guisset Jean Paul, a France based Distribution organisation with 500 employees and revenues of $140.0 million, Centro Diagnostico Italiano Italy, a Italy based Healthcare organisation with 413 employees and revenues of $138.0 million and many others.

Contact us if you need a completed and verified list of companies using LiveHelp LiveChat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The LiveHelp LiveChat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Axa Partners Italia Insurance 300 $50M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2024 n/a
In 2024, Axa Partners Italia implemented LiveHelp LiveChat on its public website, deploying the LiveHelp LiveChat application as a customer-facing messaging layer. The implementation uses a client-side web widget paired with a cloud-hosted conversational service, enabling real-time chat sessions and asynchronous messaging across public site pages. Configuration focused on standard Chatbots and Conversational AI capabilities, including an agent console for live response, routing rules for session assignment, canned responses and quick replies, session transcripts, and reporting dashboards to monitor interactions. Operational ownership is concentrated in digital channels and customer service teams, with centralized administration and role-based access for agents and supervisors, and the deployment scoped to the company website to support customer engagement and lead capture workflows.
Bernard France Sas Retail 149 $20M France LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2022 n/a
In 2022, Bernard France Sas implemented LiveHelp LiveChat on its public website. LiveHelp LiveChat, a Chatbots and Conversational AI application, was deployed as an embedded web chat widget to provide real time customer support and to assist online sales engagement. The deployment focused on the e commerce front end and product pages, making the chat interface the primary entry point for customer inquiries without changing visible back office workflows. Implementation emphasized session handoff to human agents and automatic capture of chat transcripts and interaction metadata for operational use. Configuration centered on widget behavior, proactive chat triggers, canned responses, and the LiveHelp LiveChat operator console to support the customer service team with role based access controls. Governance established chat routing rules and standardized handling procedures to align web support with existing customer care processes. Data collection prioritized session transcripts and basic analytics for quality review, while operational scope remained concentrated on web customer service and online sales functions.
Bricofer Retail 700 $350M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2022 n/a
In 2022, Bricofer deployed LiveHelp LiveChat on its website. Bricofer implemented LiveHelp LiveChat as a Chatbots and Conversational AI application to support online customer service and ecommerce customer engagement, making the solution the primary conversational layer on its public site. The deployment centered on a web chat widget and an agent console, configured with canned responses, chat routing rules, proactive chat triggers and transcript logging to capture session history. LiveHelp LiveChat was configured to surface visitor context and session metadata to support agent assisted conversations, aligning with Chatbots and Conversational AI functional workflows such as intent routing, automated response templates and conversation handoff to human agents. Operational ownership was assigned to customer service and ecommerce teams, with a staged rollout across the public website accompanied by agent training and updated chat handling procedures. Governance focused on chat triage workflows, transcript retention and standard response templates to standardize conversational handling across the site.
Healthcare 413 $138M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2020 n/a
Retail 20 $5M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2019 n/a
Distribution 500 $140M France LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2021 n/a
Distribution 35 $40M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2020 n/a
Professional Services 10 $1M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2007 n/a
Retail 324 $160M Italy LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2021 n/a
Distribution 100 $10M United Kingdom LiveHelp LiveHelp LiveChat Chatbots and Conversational AI 2019 n/a
Showing 1 to 10 of 16 entries

Buyer Intent: Companies Evaluating LiveHelp LiveChat

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating LiveHelp LiveChat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating LiveHelp LiveChat for Chatbots and Conversational AI include:

  1. Invitation Homes, a United States based Construction and Real Estate organization with 1511 Employees

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FAQ - APPS RUN THE WORLD LiveHelp LiveChat Coverage

LiveHelp LiveChat is a Chatbots and Conversational AI solution from LiveHelp.

Companies worldwide use LiveHelp LiveChat, from small firms to large enterprises across 21+ industries.

Organizations such as Bricofer, RAJA France, Mondoffice Italy, Guisset Jean Paul and Centro Diagnostico Italiano Italy are recorded users of LiveHelp LiveChat for Chatbots and Conversational AI.

Companies using LiveHelp LiveChat are most concentrated in Retail, Distribution and Healthcare, with adoption spanning over 21 industries.

Companies using LiveHelp LiveChat are most concentrated in Italy and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of LiveHelp LiveChat across Americas, EMEA, and APAC.

Companies using LiveHelp LiveChat range from small businesses with 0-100 employees - 43.75%, to mid-sized firms with 101-1,000 employees - 56.25%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of LiveHelp LiveChat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified LiveHelp LiveChat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.