List of MHR iTrent HR Service Customers
MHR International
Ruddington Hall Loughborough Road,
Nottingham, NG11 6LL,
United Kingdom
Nottingham, NG11 6LL,
United Kingdom
44 11 5945 6000
Professional Services
1100
$112M
Since 2010, our global team of researchers has been studying MHR iTrent HR Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased MHR iTrent HR Service for HR Service Delivery from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using MHR iTrent HR Service for HR Service Delivery include: Lloyds Pharmacy, a United Kingdom based Life Sciences organisation with 17000 employees and revenues of $2.16 billion, Leeds City Council, a United Kingdom based Government organisation with 14000 employees and revenues of $750.0 million, Eddie Stobart, a United Kingdom based Distribution organisation with 5000 employees and revenues of $625.0 million, NEC Europe, a United Kingdom based Professional Services organisation with 1500 employees and revenues of $420.0 million, City St George's, University of London, a United Kingdom based Education organisation with 2200 employees and revenues of $361.0 million and many others.
Contact us if you need a completed and verified list of companies using MHR iTrent HR Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The MHR iTrent HR Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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City St George's, University of London | Education | 2200 | $361M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2021 | n/a |
In 2021, City St George's, University of London deployed MHR iTrent HR Service as its HR Service Delivery platform. The implementation positioned MHR iTrent HR Service as the primary staff-facing HR interface, aligning employee self-service and HR request handling with a consolidated HR Service Delivery model.
Configuration emphasized portal-based access, with the My Workplace system exposed through the university portal and accessible by clicking an icon found on users' desktops. Functional capabilities implemented reflect HR Service Delivery patterns, including employee self-service access to personal HR records, digital case logging and request tracking, and workflow-driven approvals and notifications to manage routine HR interactions.
Operational coverage included central Human Resources alongside professional services and academic staff, using the portal as a single point of access to standardize intake and service workflows. Governance focused on access control and standardized request intake and escalation processes, with the My Workplace portal icon providing a consistent entry into MHR iTrent HR Service for staff service delivery.
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Eddie Stobart | Distribution | 5000 | $625M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
In 2017, Eddie Stobart implemented MHR iTrent HR Service to support HR Service Delivery across its HR operations for a workforce of about 5000 employees. The deployment emphasized employee-facing case handling and manager-facing workflows to centralize HR inquiries and streamline record maintenance.
Configuration and functional scope included enabling self service and manager self service modules within MHR iTrent HR Service, managing the HR inbox to resolve employee queries, maintaining up-to-date employee records, and running data cleansing routines. The HR Systems Administrator responsibilities documented during the 2017 to 2018 period included testing new iTrent modules prior to go-live, building and running reports, and analyzing HR data to identify trends and inform HR projects and recommendations.
Integrations and operational coverage incorporated reporting workflows tied into SAP Business Objects for ad hoc and scheduled reporting, supporting HR, people managers, and employee case resolution processes. Governance emphasized module-level testing, staged rollouts of self service capabilities, ongoing data quality controls, and structured reporting to support HR projects and operational recordkeeping.
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Leeds City Council | Government | 14000 | $750M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2022 | n/a |
In 2022, Leeds City Council implemented MHR iTrent HR Service in the HR Service Delivery category to centralize its HR and payroll operations across the authority. After a formal tender and detailed market analysis, the council selected MHR iTrent as its strategic HR and payroll application to support a workforce of 14,000 employees and to provide payroll services for 37,000 people.
The deployment included core HR and payroll modules alongside additional tooling such as onboarding, the pension data service, MCR, e-signatures, interactive payslips, employee self-service, and PowerBI and analytics. Configuration work prioritized handling multiple pension schemes, diverse pay cycles, and varied contract types so the MHR iTrent HR Service could accommodate the council's complex pay and pension rules on a single platform.
The solution was rapidly deployed to all employees in a cost effective, seamless manner, delivering HR Service Delivery capabilities across the council's broad service footprint. The programme leverages MHR's integration relationships with Microsoft and other partners to support connectivity and automated data exchange, including pension data flows and analytics feeds.
Governance and process redesign centered on automating previously manual processes and modernising day to day HR workflows, with employee self-service and interactive payslips used to boost engagement and experience. Leeds City Council and MHR reported improved process efficiencies and greater confidence in integrations, positioning MHR iTrent HR Service as the central platform for ongoing HR and payroll service delivery.
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Lloyds Pharmacy | Life Sciences | 17000 | $2.2B | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
In 2017 Lloyds Pharmacy implemented MHR iTrent HR Service as a centralized HR Service Delivery platform, establishing a single HRIS foundation to serve its 17,000 employees in the United Kingdom. The deployment positioned MHR iTrent HR Service to standardize core HR workflows and to act as the anchor for subsequent HR technology rollouts planned by the organization.
Configuration focused on MHR iTrent HR Service modules including iTrent Manager Self Service and Employee Self Service, with explicit incorporation of Kronos time and attendance functionality. The implementation emphasized self service workflows and manager approval chains typical of HR Service Delivery systems, and it included configuration work to support a change to the pay approach referenced in planning notes.
Integrations centered on Kronos for time and attendance, with integration points designed to feed time capture into the HRIS controlled payroll process during the planned pay approach change. The architecture was implemented as a phased HRIS rollout, enabling staged onboarding of employee groups and incremental activation of manager and employee self service capabilities.
Governance was organized around HR and payroll process alignment and phased rollout coordination, supporting further expansion plans to onboard a further 20,000 colleagues. Rollout planning documented module activation sequencing, configuration governance, and stakeholder sign off for changes to pay approach and time capture integration.
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Minster Law | Professional Services | 476 | $47M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2017 | n/a |
In 2017, Minster Law implemented MHR iTrent HR Service as its HR Service Delivery solution. MHR iTrent HR Service was provisioned to centralize HR, Payroll and Learning and Development business functions and to improve Administration, Recruitment, Performance Management, Learning and Development, and Payroll workflows.
The deployment configured employee self service portals for HR, Payroll and L&D, recruitment and performance management modules, and administrative workflow automation to reduce manual administration. The implementation included configuration of learning management capabilities and payroll processing modules within MHR iTrent HR Service, aligning system roles and data models to professional services HR practices.
Operational scope covered HR, payroll, recruitment and L&D teams across Minster Law, with the platform used for end to end management of organizational design projects to deliver organizational efficiencies. The programme identified and embedded processes for proactive management of TUPE service provision changes, and introduced a new engagement indicator tool alongside MHR iTrent HR Service to provide real time feedback and clear initiatives for the leadership team.
Governance changes instituted role based access controls, designated process owners for recruitment, performance and learning lifecycle governance, and project level oversight for TUPE and reorganization activities. The initiative created efficiencies in Administration, Recruitment, Performance Management, Learning and Development and Payroll as part of the HR Service Delivery implementation.
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Professional Services | 1500 | $420M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2015 | n/a |
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Government | 600 | $126M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2016 | n/a |
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Government | 2416 | $286M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2016 | n/a |
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Government | 1025 | $259M | United Kingdom | MHR (formerly MidlandHR) | MHR iTrent HR Service | HR Service Delivery | 2021 | n/a |
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Buyer Intent: Companies Evaluating MHR iTrent HR Service
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating MHR iTrent HR Service. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating MHR iTrent HR Service for HR Service Delivery include:
- Unlimited, a United Kingdom based Professional Services organization with 110 Employees
- North Hertfordshire District Council, a United Kingdom based Government company with 500 Employees
- Wm Morrison Produce, a United Kingdom based Consumer Packaged Goods organization with 2809 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Unlimited | Professional Services | 110 | $15M | United Kingdom | 2026-03-19 |
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North Hertfordshire District Council | Government | 500 | $50M | United Kingdom | 2025-10-12 |
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Wm Morrison Produce | Consumer Packaged Goods | 2809 | $848M | United Kingdom | 2025-04-10 |
FAQ - APPS RUN THE WORLD MHR iTrent HR Service Coverage
MHR iTrent HR Service is a HR Service Delivery solution from MHR (formerly MidlandHR).
Companies worldwide use MHR iTrent HR Service, from small firms to large enterprises across 21+ industries.
Organizations such as Lloyds Pharmacy, Leeds City Council, Eddie Stobart, NEC Europe and City St George's, University of London are recorded users of
MHR iTrent HR Service for HR Service Delivery.
Companies using MHR iTrent HR Service are most concentrated in Life Sciences, Government and Distribution, with adoption spanning over 21 industries.
Companies using MHR iTrent HR Service are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of MHR iTrent HR Service across Americas, EMEA, and APAC.
Companies using MHR iTrent HR Service range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 55.56%, and global enterprises with 10,000+ employees - 22.22%.
Customers of MHR iTrent HR Service include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified MHR iTrent HR Service customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of HR Service Delivery.