List of Navitaire New Skies Customers
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Since 2010, our global team of researchers has been studying Navitaire New Skies customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Navitaire New Skies for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Navitaire New Skies for Reservation and Booking Management include: Ryanair, a Ireland based Transportation organisation with 27076 employees and revenues of $14.68 billion, IndiGo, a India based Transportation organisation with 37200 employees and revenues of $8.20 billion, Spirit Airlines, a United States based Transportation organisation with 11331 employees and revenues of $4.91 billion, GOL Linhas Aéreas, a Brazil based Transportation organisation with 14048 employees and revenues of $3.01 billion, Citilink, a Indonesia based Transportation organisation with 1500 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Navitaire New Skies, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Navitaire New Skies customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Cebu Air | Transportation | 6498 | $387M | Philippines | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2013 | n/a |
In 2013, Cebu Air implemented Navitaire New Skies as its Reservation and Booking Management application. The Navitaire New Skies deployment provided core booking and passenger sales processing capabilities and served as the primary source of transaction data for downstream revenue workflows.
Operational use of Navitaire New Skies included validation of revenues from passenger sales using SAP and Navitaire, validation of cash sales and non-cash forms of payment, and handling of other revenue streams. The implementation supported preparation and checking of sales reports used for Philippine tax remittance to TIEZA and preparation of charterer tax reports to meet country specific requirements.
The deployment was centered on Accounts and Finance functions within Cebu Air, enabling record level reconciliation between reservation transactions and the company accounting system. Integration points explicitly included data handoff to SAP for revenue validation and financial reporting, with Navitaire New Skies supplying booking and payment event data for sales to finance reconciliation.
Governance focused on embedding revenue validation workflows into existing finance processes, with controls around sales report generation and tax reporting described by accounts staff. The narrative reflects an implementation that linked Reservation and Booking Management to core accounting and tax reporting processes through Navitaire New Skies and SAP.
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Citilink | Transportation | 1500 | $500M | Indonesia | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2012 | n/a |
In 2012 Citilink implemented Navitaire New Skies as its core Reservation and Booking Management platform. The program was led by the Head of Information Technology and PSS serving as Project Manager for New Skies, reporting to the Chief Commercial Officer, with the incumbent role active from December 2012 through February 2014, establishing executive sponsorship and a commercial IT remit for reservations and online channels.
The implementation included explicit Navitaire New Skies modules Sky Sales, SkySpeed, SkySchedule, SkyUtilities, SkyPort, GoNow, SkyLedger, SkyPrice, and GENEVA, configured to support reservations, schedule management, pricing and revenue functions, sales channel orchestration, and financial posting. Configuration work focused on channel connectivity and inventory and pricing workflows consistent with Reservation and Booking Management functional patterns, while SkyLedger and SkyPrice addressed fare calculation and ledger interfacing.
Integrations implemented in support of the Navitaire New Skies rollout included connection points to the airline SAP system and the e-commerce online payment system handling credit card and ebanking transactions, in addition to operational links to call center and IT helpdesk processes. The program design and operations were underpinned by a newly developed office IT system and infrastructure, including enterprise data centre and disaster recovery center capabilities, plus network infrastructure and security measures to host the reservation environment.
Governance and operationalization combined project management, IT strategic planning and budgeting, and IT procurement to execute the passenger system service migration from AVANTIK to New Skies Navitaire. The Head of IT role encompassed maintenance and ongoing management of PSS and online business capabilities, ensuring commercial teams, call center operations, and e-commerce functions were covered by the Navitaire New Skies Reservation and Booking Management deployment.
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GOL Linhas Aéreas | Transportation | 14048 | $3.0B | Brazil | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2012 | n/a |
In 2012, GOL Linhas Aéreas implemented Navitaire New Skies as its core Reservation and Booking Management solution. The initiative targeted passenger-facing operations and airport agent workflows, embedding Navitaire New Skies into front-line check-in, ticket sales and reservation processes across GOL airport sites.
The deployment configured Navitaire New Skies to support standard reservation and booking management capabilities, including booking creation and modification, inventory and fare control, ticket issuance, airport check-in and boarding processing, passenger special assistance handling, and baggage search workflows. Configuration emphasized workflow automation for confirming, verifying and issuing the documentation required for passenger travel, reflecting operational tasks performed by airport agents.
Operational coverage included ground operations, customer service, sales and logistics functions, with airport agents using the system for check in, boarding and disembarking of passengers, special assistance services, search for lost luggage, reservations, information and ticket sales. Governance and process responsibilities were formalized around documentation control, purchasing process management and performance indicator analysis, with operational planning and action plans aligned to Regional Board objectives and executed by on-site operations teams.
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IndiGo | Transportation | 37200 | $8.2B | India | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2016 | n/a |
In 2016 IndiGo deployed Navitaire New Skies as its core Reservation and Booking Management platform to centralize booking, inventory and schedule distribution functions across the carrier. The Navitaire New Skies implementation served as the central reservation and booking system supporting passenger booking flows, inventory control, ticketing interfaces and schedule publishing for network operations.
The deployment included configuration of reservation and booking engines, inventory control and schedule distribution modules common to Reservation and Booking Management platforms, with Navitaire New Skies configured to surface booking and schedule data to downstream analytics. Navitaire New Skies was instrumented to support automated message handling for interline partner flows and to feed commercial planning processes.
Integrations implemented with Navitaire New Skies included automated exchanges between Sabre Schedule and Profit Manager and Navitaire, bespoke SSIS receipt and SSIM transmission processes with partner airlines, and data feeds into a dedicated industry data warehouse containing capacity and PNL datasets. The system supplied data to Tableau dashboards used by Network Planning, and was integrated conceptually with schedule optimization work conducted with Optym and with in house analytic models such as a QSI model built in R and search pattern analysis performed in collaboration with Google.
Governance and workflow changes focused on automating message exchange and embedding Navitaire New Skies data into network planning workflows, enabling the Network Planning team to plan and propose new routes from a single reservation and schedule source of truth. Automated SSIS and SSIM flows reduced manual partner message handling, while scheduled data extracts into the warehouse and Tableau dashboards standardized reporting and route evaluation processes.
The implementation explicitly supported route planning and contributed to Indigo’s network optimization efforts through integration of Navitaire New Skies with schedule optimization and analytics tooling. Operational scope centered on Network Planning and commercial planning functions, with Navitaire New Skies acting as the Reservation and Booking Management backbone for those activities.
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Ryanair | Transportation | 27076 | $14.7B | Ireland | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2014 | n/a |
In 2014 Ryanair implemented Navitaire New Skies for Reservation and Booking Management. The implementation concentrated on booking and ticket management workflows within Navitaire New Skies and required sustained QA activity to validate passenger booking and ticket lifecycle behaviors across customer touchpoints.
Testing scope included deriving test conditions and constructing test cases from complex user stories using standard techniques such as ECP, BVA, state transitioning and decision tables, and creating test data against both Test and Production versions of the application. Test execution covered web, mobile and tablet clients, defects were logged in TestRail and Jira, and test artefacts were maintained and updated in Confluence.
Automation work identified candidates for regression and produced automated regression suites using Appium for UI automation and Jenkins for continuous integration orchestration, with exposure to Couchbase for validation of database backed behavior. The program made extensive use of Skyspeed, the Navitaire Airline Booking and Ticket Management System, for end to end booking and ticket management validation.
Operational governance ran in an Agile delivery model with daily scrum attendance, Kanban board management, proactive test estimation and sprint planning, and active participation in retrospective meetings to refine scope and coverage. Team responsibilities included liaison between Business Analysts and Developers, logging and triaging defects, and training junior team members in software test best practices while maintaining stakeholder relationships to support release readiness.
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Transportation | 11331 | $4.9B | United States | Navitaire, an Amadeus Company | Navitaire New Skies | Reservation and Booking Management | 2015 | n/a |
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Buyer Intent: Companies Evaluating Navitaire New Skies
- Astir It Solutions, a United States based Professional Services organization with 352 Employees
- Air New Zealand Limited, a United States based Transportation company with 10 Employees
- VmWare, a Broadcom Company, a United States based Professional Services organization with 38300 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Astir It Solutions | Professional Services | 352 | $70M | United States | 2026-03-31 | |
| Air New Zealand Limited | Transportation | 10 | $1M | United States | 2026-03-05 | |
| VmWare, a Broadcom Company | Professional Services | 38300 | $14.1B | United States | 2026-02-02 | |
| Transportation | 1400 | $806M | Hong Kong | 2026-01-28 | ||
| Transportation | 210 | $63M | United States | 2026-01-26 | ||
| Transportation | 37200 | $8.2B | India | 2025-12-29 | ||
| Transportation | 5195 | $3.2B | Finland | 2025-12-03 | ||
| Manufacturing | 719 | $323M | India | 2025-11-22 | ||
| Leisure and Hospitality | 10000 | $1.5B | United States | 2025-11-12 | ||
| Manufacturing | 25 | $5M | United States | 2025-10-24 |