List of PhenomPeople HRChatbot Customers
Phenom
300 Brookside Ave, Building 18, Suite 200,
Ambler, 19002, PA,
United States
Ambler, 19002, PA,
United States
1 267-282-0098
Professional Services
1700
$142M
Since 2010, our global team of researchers has been studying PhenomPeople HRChatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased PhenomPeople HRChatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using PhenomPeople HRChatbot for Chatbots and Conversational AI include: United Airlines, a United States based Transportation organisation with 107300 employees and revenues of $57.06 billion, PNC Bank, a United States based Banking and Financial Services organisation with 53859 employees and revenues of $20.81 billion, ConAgra Foods, a United States based Consumer Packaged Goods organisation with 18300 employees and revenues of $11.61 billion, Campbell Soup, a United States based Consumer Packaged Goods organisation with 14500 employees and revenues of $9.36 billion, SSM Health, a United States based Healthcare organisation with 40000 employees and revenues of $9.31 billion and many others.
Contact us if you need a completed and verified list of companies using PhenomPeople HRChatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The PhenomPeople HRChatbot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
AtWork Personnel Services, Inc. | Professional Services | 500 | $100M | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, AtWork Personnel Services, Inc. deployed PhenomPeople HRChatbot as part of a broader implementation of the Phenom Intelligent Talent Experience platform. The PhenomPeople HRChatbot sits in the Chatbots and Conversational AI application category and was introduced to make the AtWork website function like a skills and location aware job board while extending capabilities across the talent acquisition funnel. The initiative expanded beyond the career site to address attraction, lead capture, candidate engagement, application conversion, and employee retention.
The implementation bundled a Phenom Career Site with a hosted apply process requiring just four points of information, the PhenomPeople HRChatbot for conversational job search and apply flows, an AI powered CRM that automatically creates profiles for every site visitor and surfaces right fit talent, Phenom Campaigns for automated email nurturing, and Phenom SMS for targeted text outreach. Configuration focused on streamlined online application, automated profile creation, CRM driven segmentation, and candidate nurturing workflows that route talent into recruiting queues for rapid follow up. The PhenomPeople HRChatbot was configured to capture candidate intent and push structured data into the CRM to enable immediate engagement and faster processing of applications.
Integrations centered on a strong connection with Greenfield Software ATS to allow candidate data to flow from the Phenom CRM into applicant tracking, onboarding, billing, and payroll processes. Operational coverage targeted talent acquisition and recruiting operations responsible for just in time hiring and assignment deployment, with the platform surfacing candidates by experience, skill, and location to TA teams. Data integrity and the speed of integration were emphasized as critical requirements to support sensitive, rapid hiring workflows.
Rollout and governance followed a process driven implementation approach, with stakeholder alignment on CRM segmentation rules and automated campaign governance to reduce fall off between application and placement. Leverant framed the effort around "speed to lead," prioritizing fast capture of candidates, immediate engagement after application, and rapid movement through interview and placement stages. The deployment produced a unified conversational interface and CRM orchestration layer using PhenomPeople HRChatbot, streamlined candidate capture, and automated communications to sustain engagement during just in time hiring.
|
 |
CACI International | Professional Services | 25000 | $8.6B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, CACI International deployed PhenomPeople HRChatbot on its careers website, using PhenomPeople HRChatbot to add a conversational layer under the Chatbots and Conversational AI category. The implementation focused on web-embedded candidate engagement, providing natural language Q&A, job browsing assistance, and conversational routing to talent acquisition contacts, aligning the application with HR and Talent Acquisition business functions.
The deployment was executed as a careers-site chatbot, leveraging vendor-hosted conversational services and a client-side widget to deliver interactions directly on job pages. Configuration centered on HR content governance, question and answer models, and job-aware conversation flows typical of Chatbots and Conversational AI, with operational ownership placed with Talent Acquisition and HR teams to maintain message accuracy and candidate experience.
|
 |
CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, CAE Inc. implemented PhenomPeople HRChatbot, deploying a Chatbots and Conversational AI application to support talent acquisition and candidate engagement. The deployment targeted candidate-facing interactions that had previously generated negative feedback in recruiting experiences, aligning the PhenomPeople HRChatbot with HR and recruiting workflows.
PhenomPeople HRChatbot was configured to provide conversational screening, candidate status updates, interview scheduling assistance, and on demand FAQ responses, reflecting capabilities typical of Chatbots and Conversational AI in recruiting. The implementation emphasized conversational workflows to standardize repeated communications during multi stage interview processes, and to provide structured guidance for assessments and presentation preparation.
Operational coverage focused on talent acquisition and recruiting coordinator functions, embedding the PhenomPeople HRChatbot into candidate lifecycle touchpoints rather than enterprise back office systems. The deployment architecture favored conversational automation for first touch and routine status inquiries, with explicit escalation paths to human recruiters for complex or unresolved candidate questions.
Governance for PhenomPeople HRChatbot included scripted conversation templates, role based escalation rules for recruiting teams, and staged rollout across recruiting processes to ensure consistent candidate communications. The implementation narrative centers on using Chatbots and Conversational AI to reorganize candidate engagement workflows and reduce variability in recruiter to candidate messaging.
|
 |
Campbell Soup | Consumer Packaged Goods | 14500 | $9.4B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2019 | n/a |
In 2019, Campbell Soup implemented PhenomPeople HRChatbot, a Chatbots and Conversational AI application, to standardize candidate-facing conversational workflows within its talent acquisition function. The deployment was positioned to handle inbound candidate inquiries and to operationalize routine recruitment interactions across Campbell Soup Company recruiting teams and hiring managers.
The PhenomPeople HRChatbot implementation concentrated on configurable conversational workflows, natural language understanding driven intent routing, and scripted response templates common to Chatbots and Conversational AI deployments. Functional capabilities emphasized automated candidate screening dialogues, FAQ automation, interview scheduling coordination, and recruiter handoff triggers, with the PhenomPeople HRChatbot name used as the central conversational layer.
Operational governance established centralized content and conversation management, escalation rules for complex candidate queries, and defined handoff processes to human recruiters to preserve continuity in the interview process. Monitoring and iterative tuning of conversation intents and response templates were used to keep the PhenomPeople HRChatbot aligned with recruiting policies and the operational cadence of Campbell Soup Company recruiting teams.
|
 |
Ciena | Manufacturing | 8657 | $4.0B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Ciena deployed PhenomPeople HRChatbot to extend conversational hiring workflows on its external careers site, careers.ciena.com, aligning the implementation with the Chatbots and Conversational AI category. The deployment targeted talent acquisition and HR facing functions at Ciena, a networking systems and software company with approximately 8,657 employees headquartered in Hanover, MD.
The PhenomPeople HRChatbot implementation included an embedded conversational assistant on the career site, configured to handle candidate engagement use cases such as vacancy discovery, candidate routing, and event registration support, leveraging Phenom product capabilities for CRM and Events. The implementation reused standard Chatbots and Conversational AI patterns for dialogue orchestration, intent recognition, and handoff to structured processes where required.
Integrations were explicitly established with Ciena s Workday ATS to surface requisition and application status information, and the chatbot interfaced with Phenom CRM and Events modules to coordinate candidate touchpoints and recruiting events. The architecture consisted of a cloud delivered conversational layer embedded in the careers site, with API driven exchanges between the chatbot, Phenom platform modules, and Workday to maintain candidate record continuity.
Operational governance was owned by HR and Talent Acquisition teams, with process changes to route qualified inquiries from the chatbot into existing recruiting workflows and the ATS for applicant tracking and follow up. The implementation emphasized career site conversationalization and CRM linked event engagement, positioning PhenomPeople HRChatbot as the front line of candidate experience within Ciena s recruitment technology stack.
|
 |
|
Consumer Packaged Goods | 18300 | $11.6B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2023 | n/a |
|
|
|
|
Banking and Financial Services | 1100 | $252M | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2023 | n/a |
|
|
|
|
Leisure and Hospitality | 5500 | $432M | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2025 | n/a |
|
|
|
|
Banking and Financial Services | 53859 | $20.8B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2019 | n/a |
|
|
|
|
Healthcare | 40000 | $9.3B | United States | Phenom | PhenomPeople HRChatbot | Chatbots and Conversational AI | 2022 | n/a |
|
Showing 1 to 10 of 12 entries
Buyer Intent: Companies Evaluating PhenomPeople HRChatbot
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating PhenomPeople HRChatbot. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating PhenomPeople HRChatbot for Chatbots and Conversational AI include:
- Idibu, a Spain based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD PhenomPeople HRChatbot Coverage
PhenomPeople HRChatbot is a Chatbots and Conversational AI solution from Phenom.
Companies worldwide use PhenomPeople HRChatbot, from small firms to large enterprises across 21+ industries.
Organizations such as United Airlines, PNC Bank, ConAgra Foods, Campbell Soup and SSM Health are recorded users of
PhenomPeople HRChatbot for Chatbots and Conversational AI.
Companies using PhenomPeople HRChatbot are most concentrated in Transportation, Banking and Financial Services and Consumer Packaged Goods, with adoption spanning over 21 industries.
Companies using PhenomPeople HRChatbot are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of PhenomPeople HRChatbot across Americas, EMEA, and APAC.
Companies using PhenomPeople HRChatbot range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 8.33%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 66.67%.
Customers of PhenomPeople HRChatbot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified PhenomPeople HRChatbot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.