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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

List of Provide Support Customers

Provide Support
Location
65 Broadway 3Rd Flr,
New York, 10006-2551, NY,
United States
Website
https://www.providesupport.com/
Phone
1 646-472-5881
Artw industry
Professional Services
Employee
10
Revenue
$1M

Since 2010, our global team of researchers has been studying Provide Support customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Provide Support for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Provide Support for Chatbots and Conversational AI include: Country of Los Angeles, a United States based Government organisation with 112000 employees and revenues of $35.50 billion, Discovery Communications, a United States based Media organisation with 18700 employees and revenues of $19.50 billion, SunExpress, a Turkey based Transportation organisation with 4000 employees and revenues of $2.52 billion, Spencer Gifts, a United States based Retail organisation with 20000 employees and revenues of $2.50 billion, Dorman Products, a United States based Manufacturing organisation with 3787 employees and revenues of $2.00 billion and many others.

Contact us if you need a completed and verified list of companies using Provide Support, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Provide Support customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
1800ENDOSCOPE.COM Distribution 10 $1M United States Provide Support Provide Support Chatbots and Conversational AI 2008 n/a
In 2008, 1800ENDOSCOPE.COM implemented Provide Support on its website, deploying Provide Support as a customer facing chat solution in the Chatbots and Conversational AI category. The deployment is hosted on the public storefront at https://www.1800endoscope.com/ and is focused on enabling web based customer interactions for a distribution business. Configuration centered on embedding the Provide Support chat widget and provisioning an agent console for staff. Functional capabilities aligned with the Chatbots and Conversational AI category include real time chat, canned responses, visitor monitoring, chat transcripts, and basic routing to available agents to manage product inquiries and order support. Operational scope is small scale, with the application used by internal staff of 10 employees in the United States to handle customer support and sales inquiry workflows on the site. Governance is delivered through agent logins and web based administration for canned replies, availability scheduling, and transcript review to align frontline support processes.
378 5TH PHOTO CORP Retail 11 $2M United States Provide Support Provide Support Chatbots and Conversational AI 2006 n/a
In 2006, 378 5TH PHOTO CORP implemented Provide Support as a website-hosted chat solution. Provide Support is deployed on the company website and serves a Chatbots and Conversational AI role to handle visitor inquiries for the online retail storefront. The implementation centers on a front-end web chat widget that routes visitor messages to an agent console, captures chat transcripts and offline messages, and supports canned responses to streamline agent workflows. Operational coverage is focused on online customer service and pre-sales support, managed by internal staff within the small retail organization, with the chat widget embedded sitewide and operator access provisioned to staff handling orders and customer inquiries.
449 Recovery Healthcare 25 $3M United States Provide Support Provide Support Chatbots and Conversational AI 2012 n/a
In 2012, 449 Recovery deployed Provide Support on its public website as a patient-facing chat solution. The deployment uses Provide Support and sits as a web-embedded chat widget, aligning with the Chatbots and Conversational AI category and supporting front-line patient engagement and intake workflows. Provide Support was provisioned for a 25 person healthcare organization with configuration emphasis on real-time messaging, canned responses, presence-based routing, and visitor tracking, reflecting standard Chatbots and Conversational AI capabilities. Governance was organized around scripted response templates, small-team shift coverage, and escalation paths to phone and email channels, keeping administration internal to 449 Recovery and scoped to the public website.
4F Poland Retail 3000 $310M Poland Provide Support Provide Support Chatbots and Conversational AI 2016 n/a
In 2016, 4F Poland implemented Provide Support on its public website as a Chatbots and Conversational AI deployment to handle web-based customer interactions. Provide Support is deployed as an on-site conversational interface providing live chat agent routing, automated conversational sessions, canned response management, proactive chat triggers, visitor monitoring, and session transcript capture, aligning with typical Chatbots and Conversational AI functional capabilities. The implementation is scoped to e-commerce and customer service workflows on the 4F Poland website, routing inquiries to customer support teams and embedding chat into order inquiry and product assistance processes. Governance focused on embedding the Provide Support agent console into daily support shifts, formalizing escalation and handover procedures, and adopting chat-driven knowledge artifacts to standardize responses and operational workflows.
4n6 App Professional Services 10 $1M United States Provide Support Provide Support Chatbots and Conversational AI 2024 n/a
In 2024, 4n6 App deployed Provide Support on its website to add customer facing conversational capability. Provide Support, classified under Chatbots and Conversational AI, is implemented as an embedded website chat widget to enable real time visitor engagement and agent conversations for a small professional services firm. The implementation follows a SaaS widget architecture with a client side embed and a cloud hosted agent console, leveraging standard Chatbots and Conversational AI modules such as live chat, automated greetings, canned responses, and session routing to fit a compact support team. Operational scope is site level customer engagement and lead capture, with governance centered on message templates and agent availability scheduling to align workflows with a 10 person professional services organization.
Manufacturing 60 $6M United States Provide Support Provide Support Chatbots and Conversational AI 2013 n/a
Manufacturing 200 $20M United States Provide Support Provide Support Chatbots and Conversational AI 2013 n/a
Professional Services 10 $1M United States Provide Support Provide Support Chatbots and Conversational AI 2022 n/a
Professional Services 10 $1M India Provide Support Provide Support Chatbots and Conversational AI 2009 n/a
Retail 10 $1M United States Provide Support Provide Support Chatbots and Conversational AI 2017 n/a
Showing 1 to 10 of 714 entries

Buyer Intent: Companies Evaluating Provide Support

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Provide Support. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Provide Support for Chatbots and Conversational AI include:

  1. Hecht Kugellager, a Germany based Distribution organization with 28 Employees

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Hecht Kugellager Distribution 28 $8M Germany 2025-10-14
FAQ - APPS RUN THE WORLD Provide Support Coverage

Provide Support is a Chatbots and Conversational AI solution from Provide Support.

Companies worldwide use Provide Support, from small firms to large enterprises across 21+ industries.

Organizations such as Country of Los Angeles, Discovery Communications, SunExpress, Spencer Gifts and Dorman Products are recorded users of Provide Support for Chatbots and Conversational AI.

Companies using Provide Support are most concentrated in Government, Media and Transportation, with adoption spanning over 21 industries.

Companies using Provide Support are most concentrated in United States and Turkey, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Provide Support across Americas, EMEA, and APAC.

Companies using Provide Support range from small businesses with 0-100 employees - 84.59%, to mid-sized firms with 101-1,000 employees - 12.75%, large organizations with 1,001-10,000 employees - 2.24%, and global enterprises with 10,000+ employees - 0.42%.

Customers of Provide Support include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Provide Support customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.