List of Rocket.chat Customers
Rocket Chat
2711 Centerville Rd, 400,,
Wilmington, 19808, DE,
United States
Wilmington, 19808, DE,
United States
1 415-914-8131
Professional Services
150
$105M
Since 2010, our global team of researchers has been studying Rocket.chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Rocket.chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Rocket.chat for Chatbots and Conversational AI include: Amazon, a United States based Retail organisation with 1578000 employees and revenues of $637.96 billion, UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, Shell, a United Kingdom based Oil, Gas and Chemicals organisation with 96000 employees and revenues of $284.31 billion, Brookfield Corporation, a Canada based Banking and Financial Services organisation with 202500 employees and revenues of $92.77 billion, U.S Department of Transportation, a United States based Government organisation with 54000 employees and revenues of $76.00 billion and many others.
Contact us if you need a completed and verified list of companies using Rocket.chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Rocket.chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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020drukwerk | Professional Services | 10 | $1M | Netherlands | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2019 | n/a |
020drukwerk implemented Rocket.chat in 2019 to provide a conversational interface on its public website. The deployment is centered on the Rocket.chat web chat presence and aligns with the Chatbots and Conversational AI application category for customer-facing messaging.
Deployment focused on embedding Rocket.chat as the website chat widget, enabling real-time messaging and channel-based conversations between site visitors and staff. Configuration work included administrative controls for message routing, user session handling, and basic automated replies consistent with Chatbots and Conversational AI functional patterns.
Operational coverage is limited to the company website and supports customer service and sales inquiry workflows, reflecting the scale of a 10 person professional services firm based in the Netherlands. Governance and ongoing operation were managed internally, with procedural updates applied to chat availability and moderation settings as part of routine front-office operations.
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07 Oslo | Professional Services | 47 | $4M | Norway | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 07 Oslo implemented Rocket.chat on their website. Rocket.chat is employed as a customer-facing conversational layer within the Chatbots and Conversational AI category, providing a web-embedded channel for real-time messaging between site visitors and firm staff. 07 Oslo is a Norway-based professional services firm with 47 employees, and the site-integrated chat serves as a primary engagement point on their public web presence.
Configuration emphasizes the web chat widget, real-time messaging, conversational bot workflows, and message routing capabilities that are characteristic of Chatbots and Conversational AI platforms. Rocket.chat manages threaded conversations, user presence, administrative moderation, and rule-based automation for initial lead capture and session handoff to human agents. The implementation aligns with standard web front-end embedding patterns for conversational interfaces.
Operational ownership is concentrated within client-facing and support functions, with governance focused on chat moderation, scripted conversational flows, and responder workflows appropriate for a small professional services organization. The site-embedded Rocket.chat instance is structured to centralize inbound web inquiries and to provide conversational continuity between automated interactions and human follow-up.
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1-Tom-Plumber | Construction and Real Estate | 1000 | $100M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 1-Tom-Plumber implemented Rocket.chat on their website, deploying the Rocket.chat application to manage customer-facing conversational flows. The deployment is scoped to website interactions and targets customer service, lead capture, and field service coordination for the 1000 employee Construction and Real Estate operation in the United States. This configuration positions Rocket.chat within the Chatbots and Conversational AI category as the primary conversational entry point on the corporate site.
Configuration emphasizes an embedded web chat widget and conversational workflow orchestration, using Rocket.chat capabilities for real-time messaging, canned responses, automated routing to live agents and session handover, consistent with Chatbots and Conversational AI functional patterns. Administrative governance covers agent role configuration, moderation controls and message retention policies, and operational responsibilities are centered on customer support and scheduling teams to align conversational interactions with field service dispatch and lead qualification workflows.
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1-Tom-Plumber | Construction and Real Estate | 1000 | $100M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
In 2018, 1-Tom-Plumber deployed Rocket.chat as a website-embedded conversational layer. Rocket.chat is implemented as a Chatbots and Conversational AI solution on the company website to enable real-time visitor messaging, support ticket initiation, and basic automated responses, positioning Rocket.chat as the primary web-facing conversational endpoint for customer engagement.
Architecturally the implementation centers on a website-embedded front-end chat widget communicating with Rocket.chat server infrastructure, configured for conversational messaging, user session management, and moderation controls. Functional configurations emphasize message routing, canned responses, and conversational workflows typical of Chatbots and Conversational AI implementations, supporting customer service and lead capture business functions, with operational ownership aligned to digital channels and customer support teams for moderation and content updates.
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100 My Life Plan | Banking and Financial Services | 10 | $2M | Singapore | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2020 | n/a |
In 2020, 100 My Life Plan implemented Rocket.chat as a Chatbots and Conversational AI solution on its public website. The Banking and Financial Services firm based in Singapore, operating with approximately 10 employees, embedded Rocket.chat to provide a web chat interface for customer engagement and prospect capture, using the Rocket.chat application as the visible conversational layer on the site.
The implementation centered on a web-embedded chat widget and conversational workflows, leveraging Rocket.chat for real-time messaging, templated responses, and agent handoff to internal staff to support front-office customer support and marketing lead interactions. Governance was sized to the company, with configuration focused on channel management, user session routing, and basic moderation controls appropriate for a small operations team, and rollout consisted of site-level embedding and live conversation handling via the Rocket.chat application.
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Healthcare | 310 | $14M | Poland | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
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Professional Services | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2019 | n/a |
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Professional Services | 10 | $2M | Philippines | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2021 | n/a |
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Banking and Financial Services | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2018 | n/a |
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Healthcare | 10 | $1M | United States | Rocket.chat | Rocket.chat | Chatbots and Conversational AI | 2023 | n/a |
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Showing 1 to 10 of 12646 entries
Buyer Intent: Companies Evaluating Rocket.chat
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Rocket.chat. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Rocket.chat for Chatbots and Conversational AI include:
- Smith Davis Insurance, a United States based Insurance organization with 26 Employees
- Mattel, a United States based Retail company with 34000 Employees
- MirrorFly, a United States based Professional Services organization with 20 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Rocket.chat Coverage
Rocket.chat is a Chatbots and Conversational AI solution from Rocket.chat.
Companies worldwide use Rocket.chat, from small firms to large enterprises across 21+ industries.
Organizations such as Amazon, UnitedHealth Group, Shell, Brookfield Corporation and U.S Department of Transportation are recorded users of
Rocket.chat for Chatbots and Conversational AI.
Companies using Rocket.chat are most concentrated in Retail, Insurance and Oil, Gas and Chemicals, with adoption spanning over 21 industries.
Companies using Rocket.chat are most concentrated in United States, United Kingdom and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Rocket.chat across Americas, EMEA, and APAC.
Companies using Rocket.chat range from small businesses with 0-100 employees - 81.41%, to mid-sized firms with 101-1,000 employees - 14.52%, large organizations with 1,001-10,000 employees - 3.36%, and global enterprises with 10,000+ employees - 0.71%.
Customers of Rocket.chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Rocket.chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.