List of SAP CMMS Customers
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Since 2010, our global team of researchers has been studying SAP CMMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP CMMS for Computerized Maintenance Management (CMMS) from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP CMMS for Computerized Maintenance Management (CMMS) include: Saudi Aramco, a Saudi Arabia based Oil, Gas and Chemicals organisation with 75000 employees and revenues of $108.17 billion, Eskom, a South Africa based Utilities organisation with 42749 employees and revenues of $13.82 billion, AES Corporation, a United States based Utilities organisation with 9600 employees and revenues of $12.67 billion, The Hershey Company, a United States based Consumer Packaged Goods organisation with 18650 employees and revenues of $11.17 billion, Moy Park, a United Kingdom based Consumer Packaged Goods organisation with 10000 employees and revenues of $2.32 billion and many others.
Contact us if you need a completed and verified list of companies using SAP CMMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AES Corporation | Utilities | 9600 | $12.7B | United States | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2020 | n/a |
In 2020 AES Corporation implemented SAP CMMS to centralize maintenance and capital project execution across its U.S. generation operations. The SAP CMMS deployment was scoped to support capital planning and major maintenance workflows tied to investment approvals and execution tracking.
The implementation configured project and work order management, asset registry, and budget execution tracking consistent with Computerized Maintenance Management (CMMS) capabilities. Configurations emphasized creating detailed project listings, capturing project execution status, and tracking availability of funds so that CapEx projects have a full breakdown of execution attributes and financial fields.
SAP CMMS was integrated operationally with Copperleaf C55, with Copperleaf C55 project listings created in SAP CMMS after budget approval to ensure consistency of information across both systems and to maintain a single source of truth for budget execution and forecasting. Operational coverage included Plant Managers and cost center owners, U.S. Planning, Supply Chain, Fixed Asset and FP&A teams, and U.S. planning engineers, with AES personnel maintaining Copperleaf C55 as system administrators and trainers for new users.
Governance and process controls were enforced through AES CapEx procedures, including adherence to the CapEx Standard STD002 in the Asset Management Framework, formal controls for transferring funds between CapEx projects, and coordinated year end close and project carry over processes. The rollout embedded validation meetings with cost center owners to reconcile actual versus budgeted savings and to align sourcing execution reviews with project records in SAP CMMS. AES Corporation SAP CMMS Computerized Maintenance Management (CMMS) therefore serves as the transactional record linking maintenance workflows to capital planning and financial oversight.
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Eskom | Utilities | 42749 | $13.8B | South Africa | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2017 | n/a |
In 2017, Eskom implemented SAP CMMS to consolidate maintenance planning, asset management and reliability activities into a Computerized Maintenance Management (CMMS) platform. The deployment targeted generation and network electrical maintenance functions, plant operations, and project handover processes, and it was governed through project management, procurement and tendering workflows managed by internal projects teams.
The implementation configured core SAP PM capabilities for preventative maintenance planning and scheduling, work order management, equipment and asset registers, and spares inventory control including critical spares lists. Maintenance strategies were formalized using PM and reliability centered maintenance approaches, and the system was used to capture maintenance history for root cause analysis and to monitor performance using MTBF and MTTR oriented KPIs.
Operationally the SAP CMMS was used to ensure as built drawings and technical packages were recorded at handover to populate the asset register and support sustained maintenance planning. The platform was tied into capital and operational expenditure oversight through project-driven scope documents and procurement activities, enabling coordination between projects, stores, and maintenance planners without naming external integrations.
Governance and process changes emphasized Safety Health Environmental and Quality compliance, risk registers, and technical audits driven by CMMS data. Eskom used SAP CMMS data trends to evaluate maintenance KPIs and to identify opportunities to reduce risk of poor performance and increase reliability, while project management responsibilities included ensuring technical packages and compliance checks were completed before execution phases.
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Gulftainer | Transportation | 4125 | $1.3B | United Arab Emirates | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2015 | n/a |
In 2015 Gulftainer implemented SAP CMMS, deploying SAP CMMS as its SAP EAM instance to centralize maintenance operations across all Middle East sites. The deployment is cataloged under Computerized Maintenance Management (CMMS) and is positioned to manage 100% of engineering and facilities assets across the company.
The SAP CMMS implementation includes core maintenance modules such as a centralized asset registry, work order management, and preventive maintenance scheduling, with initiation of PPM schedules for all engineering activities and annual review processes covering 100% per annum. Configuration includes documentation control and reporting capabilities, and the system is used to enforce SOP and RASSOW documents for 100% of operational activities.
Operational coverage extends to engineering and facilities departments across all Middle East sites, with the Training Manager Middle East owning training delivery, training records, and a skill matrix tied into the CMMS for annual competency reviews. Personnel management workflows are instrumented in the CMMS to link staff qualifications and annual reviews to work assignments.
Governance and quality controls were embedded into workflow design, including risk management, continual improvement routines, and compliance tracking mapped to OHSAS 18001, ISO 14001, and ISO 9001 requirements. Documentation control and mandatory SOP adherence are enforced through the CMMS, and 5S mentoring is referenced as part of operational discipline and change governance.
Gulftainer SAP CMMS Computerized Maintenance Management (CMMS) therefore functions as the primary system for maintenance planning, execution, documentation control, training governance, and compliance for engineering and facilities business functions across the company’s Middle East operations.
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Hengyuan Refining Company | Oil, Gas and Chemicals | 342 | $304M | Malaysia | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2019 | n/a |
In 2019, Hengyuan Refining Company implemented SAP CMMS as its Computerized Maintenance Management (CMMS) application to support site-level maintenance and reliability engineering activities. The deployment was centered on the Mechanical and Reliability department and used SAP CMMS as the authoritative system for asset and maintenance records at the refinery site cited in operational notes.
Configuration work focused on core Computerized Maintenance Management (CMMS) capabilities including equipment master data, work order management, preventive maintenance scheduling, and failure tracking to support Reliability Centered Maintenance activities. The SAP CMMS environment was also used to capture static equipment details such as columns, heat exchangers, and tanks, and to align P&ID based tagging into the asset hierarchy, enabling failure mode and effects workflows and root cause analysis support.
The Mechanical and Reliability team operated SAP CMMS alongside specialist tools referenced in operational notes, notably MTAD Mitigating Threat Availability Database for threat identification and prioritization, and Assai Web for engineering document control, with personnel familiarizing themselves with GSAP and MTAD as part of daily engineering practices. Notes describe participation in Daily, AMP and ART reviews, indicating that SAP CMMS functioned within a broader toolset rather than as an isolated point solution.
Governance changes emphasized formalized maintenance workflows and engineering review gates, with SAP CMMS data used to review equipment specifications from bidders, support site visits, and update MTA database records. Reliability engineering workflows were instrumented into the CMMS to support FMEA and RCA oriented processes, and change control incorporated maintenance planning inputs from the Mechanical and Reliability department.
SAP CMMS provided the operational backbone for maintenance planning and reliability analysis, aligning Computerized Maintenance Management (CMMS) functionality with refinery maintenance and reliability business functions. The system was positioned as the central maintenance record for asset stewardship and reliability engineering activities at Hengyuan Refining Company.
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Karara Mining | Oil, Gas and Chemicals | 950 | $757M | Australia | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2019 | n/a |
In 2019, Karara Mining implemented SAP CMMS as a Computerized Maintenance Management (CMMS) platform at the Karara mine site. The deployment targeted the magnetite processing plant and the Operational Optimisation Department to centralize maintenance planning and asset management across on site operations.
The SAP CMMS configuration emphasized core maintenance modules including work order management, preventive and condition based maintenance scheduling, and an asset master with hierarchical equipment records. The implementation also incorporated spare parts and inventory control, inspection and audit checklists, and fault investigation workflows designed to support Root Cause Analysis and 5 Whys driven corrective actions.
Operational coverage was site based, supporting the maintenance team, mechanical engineers and contractors operating on a FIFO roster from Perth, and aligning maintenance activities with production and safety objectives. The system scope included the processing plant and associated logistics infrastructure such as the site rail link and export terminal interfaces to ensure equipment reliability across the mine value chain.
Governance and process changes were embedded through standardized CMMS work order templates, formalized inspection cadences, and routed corrective action workflows that assign resolution tasks to engineering and maintenance crews. The implementation was positioned to support engineer led optimization, compliance with Australian statutory requirements, and continuous improvement of maintenance systems and procedures.
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Manufacturing | 2500 | $1.0B | United Kingdom | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2014 | n/a |
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Construction and Real Estate | 7289 | $1.3B | Australia | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2021 | n/a |
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Consumer Packaged Goods | 10000 | $2.3B | United Kingdom | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2019 | n/a |
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Oil, Gas and Chemicals | 5134 | $476M | Indonesia | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2018 | n/a |
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Oil, Gas and Chemicals | 75000 | $108.2B | Saudi Arabia | SAP | SAP CMMS | Computerized Maintenance Management (CMMS) | 2013 | n/a |
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Buyer Intent: Companies Evaluating SAP CMMS
- Klueber Lubrication GmbH, a Germany based Manufacturing organization with 2400 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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