List of SAP S/4HANA Retail Merchandise Management Customers
SAP
Dietmar-Hopp-Allee 16,
Walldorf, 69190,
Germany
Walldorf, 69190,
Germany
49 6 2277-47474
Professional Services
110650
$42.3B
Since 2010, our global team of researchers has been studying SAP S/4HANA Retail Merchandise Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased SAP S/4HANA Retail Merchandise Management for Supply Chain Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using SAP S/4HANA Retail Merchandise Management for Supply Chain Management include: Costco, a United States based Retail organisation with 333000 employees and revenues of $254.45 billion, Home Depot, a United States based Retail organisation with 470000 employees and revenues of $159.51 billion, Walgreens Boots Alliance, a United States based Retail organisation with 312000 employees and revenues of $147.70 billion, ALDI, a Germany based Retail organisation with 300000 employees and revenues of $134.00 billion, Woolworths Group, a Australia based Retail organisation with 201413 employees and revenues of $44.36 billion and many others.
Contact us if you need a completed and verified list of companies using SAP S/4HANA Retail Merchandise Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The SAP S/4HANA Retail Merchandise Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ALDI | Retail | 300000 | $134.0B | Germany | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2020 | n/a |
In 2020, ALDI implemented SAP S/4HANA Retail Merchandise Management as part of a global SAP S/4HANA RMM rollout across its Retail, Real Estate and Service business segments. The rollout linked merchandising and procurement processes to centralized financial controls and retail operations, reflecting explicit integration requirements across accounting and store merchandise management.
The deployment configured core modules including SAP FI for financial accounting, SAP MM for materials management and merchandise processes, SAP RE-FX for real estate and lease management, and SAP PS for project accounting. SAP S/4HANA Retail Merchandise Management was configured to support merchandise planning, inventory control, procurement orchestration and pricing workflows consistent with Supply Chain Management functional patterns.
Integration work focused on business level connections between SAP FI and SAP RE-FX, PS and MM, ensuring financial postings and contract accounting flowed into a unified general ledger and project accounting structure. The architecture operated as a centralized S/4HANA instance supporting cross segment master data, transaction synchronization and end to end order to cash and procure to pay governance.
Governance and rollout responsibilities included Project Manager Accounting International roles coordinating integration activities from the business perspective, aligning financial configuration with retail and real estate process owners. Change impacted accounting, merchandising, procurement and real estate functions and required adjusted workflows for intermodule posting, lease accounting and project cost capture.
ALDI implemented SAP S/4HANA Retail Merchandise Management to align Supply Chain Management with finance and merchandising business functions, maintaining a focus on integrated master data, financial integration and merchandise operations. The implementation narrative emphasizes a global rollout across Retail, Real Estate and Service segments with business driven integration between SAP FI and RE-FX, PS and MM.
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ALDI Nord Deutschland Stiftung & Co. KG | Retail | 72811 | $30.2B | Germany | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2022 | n/a |
In 2022, ALDI Nord Deutschland Stiftung & Co. KG deployed SAP S/4HANA Retail Merchandise Management as the core of a new cloud-based merchandise management landscape, configuring the application to serve supply chain and store replenishment needs within its Supply Chain Management domain. The program is known internally as Beat@ATS and centers SAP S/4HANA Retail Merchandise Management as the transaction and inventory backbone for replenishment and merchandise master governance.
The implementation combined SAP S/4HANA with an inventory optimisation solution from Relex, a new warehouse management implementation based on SAP EWM, a product information management system built on Informatica, and a cloud checkout solution from GK. Project work included a comprehensive product master redesign to introduce variant-level detail for mixed cases, while retaining ordering and replenishment at case level, and custom logic was developed to reconcile variant-level inventory records with case-level ordering flows.
The deployment was executed as a cloud-hosted architecture and piloted in the Culemborg region in the Netherlands, covering store inventory records and distribution centre ordering workflows. During the pilot the inventory record in the new SAP-based landscape failed to reflect physical stocks accurately, prompting stores in the region to revert to placing orders on paper with distribution centres.
Governance and rollout combined intensive external consulting support with in-house teams, with project leadership heavily influenced by external SAP consultants, and reported staffing of over 100 external SAP consultants on the program. The go-live required changes to item master processes and store-level operational workflows to accommodate the new mixed-case mapping, raising internal debate about adapting processes to standard SAP patterns versus extending SAP functionality for discounter-specific behavior.
The pilot generated explicit operational issues documented during rollout, including out-of-shelf occurrences, empty shelves in affected stores, and temporary stock level fluctuations that Aldi Nord described as expected during testing. Multiple internal and external project participants flagged that the reconciliation approach between variant-level product master data and case-level ordering was problematic and had not been resolved satisfactorily during the Culemborg pilot, creating elevated operational risk during broader rollout.
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Coop Group | Retail | 95826 | $40.7B | Switzerland | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2022 | IBM |
In 2022, Coop Group implemented SAP S/4HANA Retail Merchandise Management as a core Supply Chain Management initiative to optimize product assortment and reduce food waste across its Swiss retail footprint. The deployment was provisioned on high performance IBM Power10 infrastructure with two IBM Power E1080 servers across two data centers and an additional four IBM Power E1080 servers to create capacity for growth and large in memory SAP HANA databases.
SAP S/4HANA Retail Merchandise Management was configured to support merchandising and logistics workflows, inventory planning, assortment optimization and finance and controlling reporting. The implementation is complemented by SAP Customer Activity Repository for S/4HANA Retail, SAP BW/4HANA and SAP Business Warehouse and is operated alongside SAP for Retail ERP and SAP Customer Relationship Management to consolidate sales, inventory and customer activity for services such as click and collect and up to the minute inventory decisions.
The technical architecture runs more than 40 production systems on SAP HANA databases up to 16 TB on IBM Power, using SUSE Linux Enterprise Server for SAP Applications as the operating system and SUSE Manager with Salt for standardized configuration management. IBM PowerVM virtualization and Live Partition Mobility provide operational flexibility, the environment follows a hybrid cloud posture combining public cloud instances with mission critical on premises IBM Power infrastructure, and data protection is orchestrated with IBM Spectrum Protect Plus and IBM Spectrum Protect with long term retention on IBM TS4500 tape libraries.
Coop Group engaged IBM and IBM Technology Services for infrastructure and backup architecture and standardized governance by automating DevOps processes and configuration management to reduce configuration drift. Reported outcomes included up to 30 percent faster SAP S/4HANA FI/CO reporting, 50 percent faster initial disk backups and 11 years without a single server failure on IBM Power infrastructure, milestones that support Coop Group business functions in merchandising, logistics and inventory management and its goal to cut food waste.
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Costco | Retail | 333000 | $254.5B | United States | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2017 | n/a |
In 2017, Costco implemented SAP S/4HANA Retail Merchandise Management to address core merchandising and planning workflows, in an initiative aligned to its modernization roadmap and categorized under Supply Chain Management. The rollout emphasized retail merchandise lifecycle control, with explicit focus on merchandising, planning, and costing workflows within the SAP S/4HANA Retail Merchandise Management environment.
Functional configuration concentrated on the SAP Merchandising costing track and end to end merchandising processes, with business analysts defining and documenting requirements across merchandising and planning areas. The implementation governance recorded 50 key design decisions, delegated across 10 contractors, which facilitated the successful completion of the SAP project scoping phase and guided subsequent configuration and design sprints.
Integrations implemented during the program included Informatica PIM to support product information flows and enterprise tokenization and compliance tooling to address order and payment security concerns. Operational coverage targeted cross functional merchandising and planning teams, and the project workstreams included current state assessment, gap analysis, and a remediation phase specifically for the SAP Merchandising Costing track.
Governance and change practices were driven by senior business analyst leadership, including requirement definition, stakeholder management, and mentoring of business analysts to sustain project delivery. Outcomes explicitly recorded in project notes include a reduction in customer order fraud reviews by over 20 percent following implementation of a sophisticated compliance tool, along with completion of scoping and costing remediation activities.
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Descente | Retail | 2712 | $946M | Japan | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2021 | n/a |
In 2021, Descente implemented SAP S/4HANA Retail Merchandise Management as part of a broader SAP S/4HANA Cloud private edition and RISE with SAP adoption aligned to its D-Summit 2023 medium-term strategy. The deployment targeted strengthening Direct-to-Consumer capabilities and centralized control across its wholesale, retail, and e-commerce channels, positioning the SAP S/4HANA Retail Merchandise Management implementation within a Supply Chain Management scope.
The implementation focused on retail merchandise management and retail operations workflows, using SAP S/4HANA Retail Merchandise Management to standardize and automate core merchandising processes. Configuration emphasis included centralized product master and assortment handling, inventory visibility and allocation processes, and commercial distribution data consolidation to improve speed and accuracy of management decisions across brands and group companies.
Architecturally, Descente deployed SAP S/4HANA Cloud, private edition under the RISE with SAP structure, bringing SAP cloud offerings together to unify transactional retail data with wholesale and e-commerce records. The initiative explicitly aimed to centrally manage wholesale, retail, and e-commerce business data, enabling integration of commercial distribution and brand-level reporting within the SAP S/4HANA environment.
Governance and rollout were tied to corporate structural reforms to support the DTC focus, with process standardization and automation cited as levers to reduce costs and improve productivity. The program also included adoption of the SAP S/4HANA for fashion and vertical business solution for apparel manufacturing and wholesale, creating a cohesive Supply Chain Management landscape across manufacturing, wholesale, and retail functions.
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Retail | 470000 | $159.5B | United States | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2019 | n/a |
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Retail | 20000 | $6.0B | United States | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2020 | n/a |
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Retail | 3235 | $1.1B | United States | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2020 | Savantis |
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Consumer Packaged Goods | 4000 | $2.0B | Switzerland | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2020 | n/a |
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Retail | 312000 | $147.7B | United States | SAP | SAP S/4HANA Retail Merchandise Management | Supply Chain Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating SAP S/4HANA Retail Merchandise Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating SAP S/4HANA Retail Merchandise Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating SAP S/4HANA Retail Merchandise Management for Supply Chain Management include:
- Pomona Export, a France based Distribution organization with 40 Employees
- Loughborough University, a United Kingdom based Education company with 3600 Employees
- Halls Of Residence Langstone Campus, a United Kingdom based Education organization with 3500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD SAP S/4HANA Retail Merchandise Management Coverage
SAP S/4HANA Retail Merchandise Management is a Supply Chain Management solution from SAP.
Companies worldwide use SAP S/4HANA Retail Merchandise Management, from small firms to large enterprises across 21+ industries.
Organizations such as Costco, Home Depot, Walgreens Boots Alliance, ALDI and Woolworths Group are recorded users of
SAP S/4HANA Retail Merchandise Management for Supply Chain Management.
Companies using SAP S/4HANA Retail Merchandise Management are most concentrated in Retail, with adoption spanning over 21 industries.
Companies using SAP S/4HANA Retail Merchandise Management are most concentrated in United States, Germany and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SAP S/4HANA Retail Merchandise Management across Americas, EMEA, and APAC.
Companies using SAP S/4HANA Retail Merchandise Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 75%.
Customers of SAP S/4HANA Retail Merchandise Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified SAP S/4HANA Retail Merchandise Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Supply Chain Management.