List of ServiceNow Enterprise Onboarding and Transitions Customers
Santa Clara, 95054, CA,
United States
Since 2010, our global team of researchers has been studying ServiceNow Enterprise Onboarding and Transitions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow Enterprise Onboarding and Transitions for Onboarding from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow Enterprise Onboarding and Transitions for Onboarding include: Merck, a United States based Life Sciences organisation with 73000 employees and revenues of $64.17 billion, State of Alabama, a United States based Government organisation with 78256 employees and revenues of $55.00 billion, Bristol Myers Squibb, a United States based Life Sciences organisation with 34100 employees and revenues of $48.30 billion, Triton Health System, a United States based Insurance organisation with 16070 employees and revenues of $36.26 billion, CH Robinson, a United States based Transportation organisation with 14000 employees and revenues of $17.70 billion and many others.
Contact us if you need a completed and verified list of companies using ServiceNow Enterprise Onboarding and Transitions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The ServiceNow Enterprise Onboarding and Transitions customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ausrion | Professional Services | 23000 | $9.0B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
In 2018, Ausrion implemented ServiceNow Enterprise Onboarding and Transitions to standardize and scale its Onboarding processes. The deployment centered on the ServiceNow employee service portal, positioning ServiceNow Enterprise Onboarding and Transitions as the primary workflow engine for new hire checklists, task orchestration, and targeted content distribution to hiring managers and new employees.
The implementation configured onboarding checklists and automated task assignment across multiple departments, enabling recruiters to reallocate time to higher value activities. ServiceNow Enterprise Onboarding and Transitions was used to instrument out of the box onboarding workflow automation, including automated new hire surveys and portal delivered onboarding content, reflecting core Onboarding functional capabilities.
Operational coverage extended across recruitment, hiring managers, IT fulfillment teams, and new employees, with dashboards surfaced to technology fulfillment teams to monitor fulfillment performance. The platform centralized assignment and tracking for equipment and access tasks, and the automated surveying capability provided continuous feedback on the onboarding experience.
Governance and process changes focused on standardizing onboarding steps and introducing performance visibility for fulfillment teams, enabling operational owners to act on survey signals. ServiceNow Enterprise Onboarding and Transitions fed actionable feedback into team dashboards so that process owners could identify failure points and reassign responsibilities or remediate task flows.
Outcomes reported include an 86 percent satisfaction rating, quantified as 4.3 out of five stars, and discovery through automated surveys that computing equipment failed to arrive on the first day approximately 20 percent of the time. These explicit results were used to target improvements in equipment fulfillment workflows and to elevate the overall onboarding experience.
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Bristol Myers Squibb | Life Sciences | 34100 | $48.3B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2020 | n/a |
In 2020, Bristol Myers Squibb implemented ServiceNow Enterprise Onboarding and Transitions in an Onboarding initiative, using ServiceNow Lifecycle Events to construct a unified onboarding platform. The deployment positioned the Employee Service Center as the primary portal surface, consolidating HR and IT onboarding touchpoints to create a single, intuitive entry for managers and new hires.
The implementation centered on the ServiceNow Transitions module, organized knowledge management, and content delivery module capabilities. BMS migrated IT content from its existing ServiceNow portal instance and migrated HR program content from a custom 2013 SharePoint solution into newly organized ServiceNow knowledge bases, and it leveraged templates and relationship features to structure content and deliver a persona based portal experience in eight languages. Campaigns were used to orchestrate content delivery, notifications and announcements as part of the onboarding journey.
Architecturally the solution combined Lifecycle Events orchestration, the Employee Service Center portal and Transitions workflows to coordinate cross functional tasks spanning HR, IT, facilities and finance. Functional capabilities implemented included onboarding task orchestration, knowledge delivery, notification automation and persona based content delivery, applied to manager and new hire workflows across BMS global employees.
Governance and rollout were executed as a cross functional program with business case development and a strong IT partnership to centralize onboarding processes and streamline manager and new hire interactions. The program emphasized reusable templates and relationship models to support maintainability and multi language delivery, and communications about the initiative highlighted goals to accelerate integration of new employees and improve the initial employee experience.
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Bupa Australia | Insurance | 13382 | $5.5B | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
In 2018, Bupa Australia implemented ServiceNow Enterprise Onboarding and Transitions to standardize Onboarding for HR-led hiring and new hire activation processes. The deployment targeted HR, resourcing, hiring managers and operational teams within the Health Insurance business and supported enterprise recruitment efforts including executive hiring of a new layer of 19 general managers and heads of function.
ServiceNow Enterprise Onboarding and Transitions was configured to deliver category-aligned capabilities such as workflow orchestration for role based onboarding checklists, automated task assignment for equipment and system provisioning, manager and new hire self service portals, and compliance signoff workflows. The implementation aligned preboarding and onboarding content with recruitment improvements, and a parallel initiative modernized electronic reference check templates to improve screening language and information capture.
Governance and rollout were led by a part time Resourcing Partner and Project Lead based in Melbourne, the role ran from November 2018 to September 2022 and included monthly interview skills training and bi weekly Collaborate and Learn sessions to drive adoption among hiring leaders. Program governance emphasized embedding consistent onboarding workflows and recruitment process standards into HR operations and resourcing teams through training, templates and stakeholder engagement.
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Transportation | 14000 | $17.7B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2019 | n/a |
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Communications | 5518 | $4.6B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2022 | n/a |
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Insurance | 1432 | $642M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2018 | n/a |
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Insurance | 1432 | $642M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2020 | n/a |
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Professional Services | 1500 | $265M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2022 | n/a |
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Education | 3800 | $856M | Australia | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2016 | n/a |
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Life Sciences | 73000 | $64.2B | United States | ServiceNow | ServiceNow Enterprise Onboarding and Transitions | Onboarding | 2017 | n/a |
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Buyer Intent: Companies Evaluating ServiceNow Enterprise Onboarding and Transitions
- Talan, a France based Professional Services organization with 7100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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