List of ServiceNow Governance, Risk, and Compliance (GRC) Customers
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Since 2010, our global team of researchers has been studying ServiceNow Governance, Risk, and Compliance (GRC) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ServiceNow Governance, Risk, and Compliance (GRC) for Governance, Risk and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ServiceNow Governance, Risk, and Compliance (GRC) for Governance, Risk and Compliance include: Bank West BnP Paribas, a France based Banking and Financial Services organisation with 178000 employees and revenues of $76.46 billion, Santander Bank, a Spain based Banking and Financial Services organisation with 211141 employees and revenues of $63.12 billion, L'Oreal, a France based Retail organisation with 90000 employees and revenues of $47.83 billion, Baker Hughes, a United States based Utilities organisation with 57000 employees and revenues of $27.80 billion, Aegon Nederland, a Netherlands based Insurance organisation with 26000 employees and revenues of $27.33 billion and many others.
Contact us if you need a completed and verified list of companies using ServiceNow Governance, Risk, and Compliance (GRC), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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AEGIS Insurance Services USA | Insurance | 200 | $2.0B | United States | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2022 | n/a | In 2022, AEGIS Insurance Services USA implemented ServiceNow Governance, Risk, and Compliance to centralize IT compliance, risk monitoring, and control testing across the insurer. The deployment leveraged the Now Platform cloud SaaS model to consolidate previously unstructured email, phone calls, and spreadsheet-based processes into a single system of record, aligning the ServiceNow Governance, Risk, and Compliance application with broader IT service management objectives. The implementation extended core ServiceNow modules, taking Incident Management and Change Management live within a month and customizing Problem Management to capture security incidents. AEGIS built a centralized self-service portal and multiple custom Now Platform applications, including an Out-of-the-Office management app with a back-end table of 28 absence reasons and differentiated approval workflows. The team also imported a full IT risk matrix into ServiceNow, authoring manual and automated controls and control tests within the ServiceNow Governance, Risk, and Compliance framework to enable cohesive policy, risk, control, and audit views. Integrations were established where stated, including HR and payroll feeds for the out-of-office application and linkage between Contracts, Vendor Performance Management, and IT Financial Management modules to validate vendor, contract, and financial data. The rollout encompassed multiple IT functions inside the Office of the CIO, specifically PMO, IT Governance, Compliance, IT Finance, Service Management, IT Strategy, and Procurement, and extended use of ServiceNow Project Portfolio Management and Facilities Service Automation to support project reporting and facilities request automation. Governance and workflow changes focused on creating auditable approval paths, separation of duties visibility, and automated assignments and notifications. Dashboards and reporting were implemented to provide real-time visibility for the CIO and IT leadership, while email-driven requests were converted into tracked tickets and workflow actions, enabling policy validation, chain of command review, and consolidated incident-to-resolution tracking. Outcomes called out by AEGIS include centralized information, streamlined workflows, enhanced reporting and transparency, and reduced on-premise operational overhead due to the cloud delivery model. The company reports faster development and time-to-market for new capabilities on the Now Platform and an organic expansion of ServiceNow usage across additional business functions. | |
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Aegon Nederland | Insurance | 26000 | $27.3B | Netherlands | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2023 | n/a | In 2023, Aegon Nederland implemented ServiceNow Governance, Risk, and Compliance (GRC) to centralize Governance, Risk and Compliance for its Global Technology Services business continuity program. The selection followed an eight month tender process that included a 40 page Request for Proposal and roughly 50 evaluation sessions to validate requirements for automated operational controls and enterprise digital workflows. Deployment leveraged the ServiceNow Business Continuity Management capability within the ServiceNow Governance, Risk, and Compliance (GRC) stack, configured to deliver digital workflows, automated controls, and approval gates across organizational boundaries. Functional modules implemented emphasize Business Continuity Management, and the broader Now Platform footprint at Aegon includes IT Operations Management and IT Service Management as complementary components. Operational coverage is global, owned by Global Technology Services the internal IT infrastructure unit, and configured for regional offices across the US, EMEA and APAC with 500 users on the BCM product. The BCM configuration standardized Business Impact Analysis workflows, automated plan generation, and cross country information sharing, supporting operational response during COVID and during an inland hurricane or derecho that affected Aegons largest US office. Governance and process changes established a single source of BCM truth and a consistent global methodology across previously regionalized programs, replacing disparate practices with centralized digital workflows on the Now Platform. Reported outcomes tied to the implementation include a 50% increase in BCM administration efficiency, an 83% reduction in time to create and maintain Business Impact Analysis, a 79% reduction in time to create and update BIA plans, Business Impact Analysis update time reduced from three hours to fifteen minutes, and plan translation time reduced from fourteen hours to three. | |
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Allianz Spain | Insurance | 4000 | $1.5B | Spain | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2022 | n/a | In 2022, Allianz Spain implemented ServiceNow Governance, Risk, and Compliance (GRC) to establish a structured platform for Non Financial Risk Management across its technology organization. The deployment uses the ServiceNow GRC and Vendor Risk Management VRM modules as the core applications within the Governance, Risk and Compliance portfolio. The implementation configured standard Governance, Risk and Compliance capabilities including a centralized risk register, control framework and policy management, periodic and continuous risk assessments, issue and remediation workflows, and vendor risk assessment lifecycle functions. ServiceNow Governance, Risk, and Compliance (GRC) was extended to capture assessment evidence and to orchestrate control testing and corrective action tracking in line with the NFRM framework. Operational coverage centers on the Risk Management function at Allianz Technology, spanning Enterprise Risk Management and Operational Risk Management, and involves collaboration with IT and business functions across Allianz Technology, Allianz Services, and Allianz Group center functions. The platform is positioned to support cross functional risk orchestration and vendor risk oversight while serving the Allianz Technology SE Spain Branch organization in Barcelona. Governance and process ownership were formalized through a Product Owner role within the ORM team, responsible for ongoing development and enhancement of the IRM@AZ Technology platform. This governance model coordinates cross functional stakeholders, aligns risk workflows to the NFRM framework, and manages the roadmap for ServiceNow Governance, Risk, and Compliance (GRC) and VRM capabilities. | |
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Professional Services | 56000 | $2.0B | United States | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2020 | n/a |
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Utilities | 57000 | $27.8B | United States | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2018 | n/a |
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Banking and Financial Services | 3567 | $1.1B | Australia | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2021 | n/a |
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Banking and Financial Services | 178000 | $76.5B | France | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2018 | n/a |
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Manufacturing | 3141 | $853M | Belgium | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2023 | Plat4mation |
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Banking and Financial Services | 270 | $75M | United States | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2023 | n/a |
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Professional Services | 5500 | $792M | Belgium | ServiceNow | ServiceNow Governance, Risk, and Compliance (GRC) | Governance, Risk and Compliance | 2018 | n/a |
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Buyer Intent: Companies Evaluating ServiceNow Governance, Risk, and Compliance (GRC)
- NextDecade Corporation, a United States based Oil, Gas and Chemicals organization with 57 Employees
- CIEL HR, a India based Professional Services company with 1360 Employees
- NeoSOFT, a India based Professional Services organization with 4000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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