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List of Verint EdgeVMS Op-Center Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
BayPort Credit Union Banking and Financial Services 411 $153M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2015 n/a
In 2015, BayPort Credit Union implemented Verint EdgeVMS Op-Center as part of a Verint Systems Video Surveillance System deployment across 21 branches. The deployment included Verint EdgeVR network video recorders, Verint EdgeVMS Vid-Center client software and more than 450 Verint high-definition IP cameras to provide institution-wide situational awareness for a mid-sized financial services organization. The implemented architecture combined EdgeVR appliances for high-performance recording and bandwidth optimization, EdgeVMS Vid-Center for desktop access to live and recorded streams, and Verint EdgeVMS Op-Center for centralized diagnostics and management. Verint EdgeVMS Op-Center was configured to centrally manage passwords, device properties and firmware updates, to send visual alerts to operators and to retain a minimum of six months of continuous surveillance footage. Operationally the Video Surveillance System covered teller lines, transaction areas and public branch spaces, enabling branch staff, the fraud department, investigators and security personnel to view live and recorded video from their desktops to support real-time decision making. The solution explicitly leveraged transaction integration software to capture data from other systems and associate that data with real-time video to increase situational awareness during investigations. Governance and process changes centered on centralized monitoring and simplified device lifecycle management through Op-Center, enabling visual alerting, diagnostic workflows and consistent firmware and credential policies across 21 sites. The implementation also emphasized investigative workflows, with high-resolution IP camera imagery and Vid-Center zoom capabilities used to clarify teller drawers, identify license plates and accelerate evidence collection, outcomes that BayPort reported as improving investigations and strengthening branch security.
Berkshire Bank Banking and Financial Services 1238 $433M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2018 n/a
In 2018, Berkshire Bank deployed Verint EdgeVMS Op-Center as its Video Surveillance System to centralize video monitoring and strengthen support for fraud investigations. The deployment was positioned to bolster bank security operations, branch video capture including ATM and kiosk monitoring, and the fraud investigation function by providing enterprise-grade monitoring, recording and analysis capabilities. Verint EdgeVMS Op-Center was configured to deliver centralized video management, continuous recording and retention, real-time monitoring and video analytics to accelerate evidence retrieval and incident review. Functional workflows implemented aligned with Video Surveillance System capabilities, including automated event-driven alerts, search-based investigation pipelines and audit-ready video export for investigative use. The implementation aligned with Verint’s Security, Surveillance and Fraud Investigation portfolio to integrate fraud mitigation and risk management workflows, enabling security and fraud teams to correlate video evidence with investigative processes. Operational coverage focused on security, risk and fraud departments and branch operations, providing a single VMS platform for consistent monitoring, incident capture and compliance-oriented data handling. Governance and process changes emphasized role-based access controls, standardized incident review procedures and retention policies to address compliance and data protection requirements cited by Verint. Verint EdgeVMS Op-Center helped Berkshire Bank proactively analyze fraud and expedite investigations according to the bank’s security officer, and Verint has reported automation outcomes including nearly 85 percent time savings for fraud investigations at VyStar Credit Union as an illustrative example of platform impact.
Boot Barn Retail 11300 $1.7B United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2016 n/a
In 2016 Boot Barn implemented Verint EdgeVMS Op-Center as part of a Video Surveillance System deployment across its US retail footprint. The initiative supported Boot Barn’s stated objective to increase loss prevention awareness across more than 200 stores in 29 states while improving investigative speed and store operations efficiency. The implementation combined Verint EdgeVR with Verint EdgeVMS Op-Center and Verint EdgeVMS Vid-Center, and deployed Verint Oncam 360-degree cameras alongside Verint high-definition IP cameras. Functional capabilities included centralized video management, situation intelligence for event correlation, high-definition capture and panoramic coverage, expedited video search and retrieval, and system health monitoring to maintain uptime. Architecturally the deployment used distributed IP camera nodes at store locations feeding centralized Op-Center and Vid-Center management platforms, enabling scalable growth across the retail network. Operational scope covered loss prevention, store operations, security investigations and support teams, and the solution produced faster search times for investigations, reduced support time and costs, reliable system uptime through health monitoring, and deterrence and reduction of theft as reported by the customer. Governance emphasized centralized operational workflows for investigations and proactive system health management, with rollout across the company’s physical store network and online operations monitoring. Verint EdgeVMS Op-Center served as the central management point for video surveillance and situation intelligence within Boot Barn’s Video Surveillance System implementation.
Brampton Transit Transportation 1500 $300M Canada Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2016 n/a
In 2016, Brampton Transit implemented Verint EdgeVMS Op-Center as its Video Surveillance System. The initial deployment centralized on-board camera management and video recording for the municipal bus fleet, establishing a central video management layer connected to in-vehicle DVRs and camera endpoints. Verint EdgeVMS Op-Center was configured to provide core Video Surveillance System capabilities including recorded video capture, centralized live monitoring, event tagging and diagnostic reporting. The procurement scope required the selected vendor to supply cameras, digital video recorders and related accessories, to perform installation and to deliver operator training, and to provide diagnostic software for fleet device health and forensic access. Procurement artifacts record a negotiable RFP process under bid NRFP2021-007, published March 24, 2021 and awarded July 15, 2021, with online submission requirements and contract delivery time-frames referenced in project documentation. The tender specified that existing Verint OpCentre and VidCentre and TSI NexView software instances would be superseded with equivalent diagnostic software as applicable, and diagnostic tools were required to interoperate with the supplied DVRs and camera hardware to support fleet-level monitoring. Governance for the engagement followed municipal procurement controls with defined question deadlines and an awarded vendor responsible for equipment, installation, training and diagnostic tooling. Contractual terms and detailed delivery schedules are contained in the project documents referenced by the bid.
Centennial Bank Banking and Financial Services 1800 $619M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2021 n/a
In 2021, Centennial Bank deployed Verint EdgeVMS Op-Center as its Video Surveillance System to support Physical Security operations across its retail branch network. The rollout covered more than 150 retail branches, with the application serving centralized monitoring, incident review, and evidence management for on-site security teams based out of Conway, Arkansas. The implementation uses Verint Edge series Network Video Recorder hardware combined with Verint EdgeVMS Op-Center for centralized video management, live viewing, recorded playback, event search, and camera health monitoring. Functional configuration emphasized network video recorder management and operator-facing Ops Center consoles, with staff certified on Verint Edge series NVR maintenance and Ops Center program administration. Operationally the Verint EdgeVMS Op-Center Video Surveillance System was operated alongside enterprise security management programs including Securitas Secure Stat, Honeywell, and Pacom, reflecting multi-vendor interoperability in day to day security workflows. Governance and process changes included formalized documentation for security procedures and budget analysis, a maintained employee security badge database spanning the bank footprint, liaison processes with outside vendors and with local, state, and federal law enforcement, and centralized camera troubleshooting and maintenance responsibilities within the Physical Security function.
Banking and Financial Services 890 $230M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2013 n/a
Banking and Financial Services 90 $12M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2012 n/a
Banking and Financial Services 1350 $300M United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2018 n/a
Retail 80878 $13.0B Chile Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2012 n/a
Banking and Financial Services 6993 $2.6B United States Verint Systems Verint EdgeVMS Op-Center Video Surveillance System 2009 n/a
Showing 1 to 10 of 28 entries

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FAQ - APPS RUN THE WORLD Verint EdgeVMS Op-Center Coverage

Verint EdgeVMS Op-Center is a Video Surveillance System solution from Verint Systems.

Companies worldwide use Verint EdgeVMS Op-Center, from small firms to large enterprises across 21+ industries.

Organizations such as Wells Fargo, Johnson Controls US, Falabella, Huntington National Bank and Flagstar Bank are recorded users of Verint EdgeVMS Op-Center for Video Surveillance System.

Companies using Verint EdgeVMS Op-Center are most concentrated in Banking and Financial Services, Manufacturing and Retail, with adoption spanning over 21 industries.

Companies using Verint EdgeVMS Op-Center are most concentrated in United States and Chile, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Verint EdgeVMS Op-Center across Americas, EMEA, and APAC.

Companies using Verint EdgeVMS Op-Center range from small businesses with 0-100 employees - 10.71%, to mid-sized firms with 101-1,000 employees - 28.57%, large organizations with 1,001-10,000 employees - 42.86%, and global enterprises with 10,000+ employees - 17.86%.

Customers of Verint EdgeVMS Op-Center include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Verint EdgeVMS Op-Center customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Video Surveillance System.