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List of WhosOn Hybrid Chat Customers

Parker Software
Location
Victoria Business Park,
Stoke-On-Trent, ST8 7PL,
United Kingdom
Website
https://www.parkersoftware.com/
Phone
44 33 0088-2943
Artw industry
Professional Services
Employee
36
Revenue
$2M

Since 2010, our global team of researchers has been studying WhosOn Hybrid Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased WhosOn Hybrid Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using WhosOn Hybrid Chat for Chatbots and Conversational AI include: State of Tennessee, a United States based Government organisation with 43500 employees and revenues of $11.00 billion, Tennessee Department of Human Services, a United States based Government organisation with 4000 employees and revenues of $4.07 billion, The Watches of Switzerland Group, a United Kingdom based Retail organisation with 3000 employees and revenues of $2.26 billion, TransLink, a Canada based Transportation organisation with 8600 employees and revenues of $2.00 billion, Pets at Home, a United Kingdom based Retail organisation with 12031 employees and revenues of $1.92 billion and many others.

Contact us if you need a completed and verified list of companies using WhosOn Hybrid Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The WhosOn Hybrid Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
848 Group Professional Services 57 $6M United Kingdom Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2016 n/a
In 2016, 848 Group deployed WhosOn Hybrid Chat on its corporate website to add an always-on conversational layer. The WhosOn Hybrid Chat implementation is delivered as a vendor-hosted, client-side web widget and provides 848 Group with a Chatbots and Conversational AI capability embedded into public webpages, enabling real-time visitor engagement and session-based messaging for website visitors. Configuration emphasized hybrid chat workflows that combine automated bot handling with live agent escalation, proactive visitor invitations, chat routing, and transcript capture for subsequent case handling. Operational ownership sits with customer-facing teams who manage chat queues, response templates, and escalation rules, while the solution is instrumented through standard web event tracking and session attribution to align conversational data with site behavior and internal support workflows.
9Dots Management Corp Professional Services 25 $3M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2017 n/a
In 2017, 9Dots Management Corp deployed WhosOn Hybrid Chat on its public-facing website to add real-time customer engagement capability. The implementation for the 25-employee professional services firm positioned WhosOn Hybrid Chat within the Chatbots and Conversational AI category and targeted online client support and lead capture workflows. Deployment was delivered as a web-embedded chat widget implementing a hybrid chat architecture that pairs automated conversational routing with agent-assisted handoff, consistent with Chatbots and Conversational AI functionality. Configuration focused on chat session handling, response templates, and agent console provisioning for client-facing staff, and operational ownership was assigned to support and client services for governance and day-to-day monitoring. This deployment links 9Dots Management Corp, WhosOn Hybrid Chat, Chatbots and Conversational AI, and customer-facing support operations.
A Baby Retail 16 $2M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2019 n/a
In 2019, A Baby implemented WhosOn Hybrid Chat on its public website. A Baby deployed WhosOn Hybrid Chat within the Chatbots and Conversational AI category to support customer service and online sales engagement for its U.S. retail site. The deployment uses an embedded web widget delivering a hybrid architecture that combines automated conversational flows with live agent handover, reflecting capabilities typical of WhosOn Hybrid Chat. Functional modules observed include real-time messaging, proactive chat invites, canned responses and session monitoring, configured to route inbound web inquiries to the small in-house customer support team. Governance focused on script and workflow configuration for customer-facing staff and centralized administration of conversation routing and visitor session oversight, with rollout scoped to the ecommerce storefront rather than multiple regional sites.
Automotive 55 $5M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2010 n/a
Distribution 10 $1M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2014 n/a
Retail 10 $1M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2019 n/a
Retail 20 $2M Canada Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2015 n/a
Professional Services 29 $3M United Kingdom Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2020 n/a
Healthcare 55 $7M United States Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2013 n/a
Manufacturing 500 $70M United Arab Emirates Parker Software WhosOn Hybrid Chat Chatbots and Conversational AI 2008 n/a
Showing 1 to 10 of 225 entries

Buyer Intent: Companies Evaluating WhosOn Hybrid Chat

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FAQ - APPS RUN THE WORLD WhosOn Hybrid Chat Coverage

WhosOn Hybrid Chat is a Chatbots and Conversational AI solution from Parker Software.

Companies worldwide use WhosOn Hybrid Chat, from small firms to large enterprises across 21+ industries.

Organizations such as State of Tennessee, Tennessee Department of Human Services, The Watches of Switzerland Group, TransLink and Pets at Home are recorded users of WhosOn Hybrid Chat for Chatbots and Conversational AI.

Companies using WhosOn Hybrid Chat are most concentrated in Government, Retail and Transportation, with adoption spanning over 21 industries.

Companies using WhosOn Hybrid Chat are most concentrated in United States, United Kingdom and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of WhosOn Hybrid Chat across Americas, EMEA, and APAC.

Companies using WhosOn Hybrid Chat range from small businesses with 0-100 employees - 59.56%, to mid-sized firms with 101-1,000 employees - 28.89%, large organizations with 1,001-10,000 employees - 10.67%, and global enterprises with 10,000+ employees - 0.89%.

Customers of WhosOn Hybrid Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified WhosOn Hybrid Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.