List of Workday Employee Relations Customers
Workday
6110 Stoneridge Mall Road,
Pleasanton, 94588, CA,
United States
Pleasanton, 94588, CA,
United States
1 925-951-9000
Professional Services
20588
$9.6B
Since 2010, our global team of researchers has been studying Workday Employee Relations customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Workday Employee Relations for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Workday Employee Relations for Employee Experience include: Target, a United States based Retail organisation with 440000 employees and revenues of $106.57 billion, GlaxoSmithKline Consumer Healthcare India, a India based Life Sciences organisation with 3844 employees and revenues of $60.26 billion, Nike, a United States based Retail organisation with 79400 employees and revenues of $51.36 billion, USAA (United Services Automobile Association), a United States based Insurance organisation with 38000 employees and revenues of $48.60 billion, American International Group (AIG), a United States based Insurance organisation with 25000 employees and revenues of $47.25 billion and many others.
Contact us if you need a completed and verified list of companies using Workday Employee Relations, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Workday Employee Relations customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American International Group (AIG) | Insurance | 25000 | $47.3B | United States | Workday | Workday Employee Relations | Employee Experience | 2018 | n/a |
In 2018, American International Group implemented Workday Employee Relations within its Employee Experience portfolio to centralize case handling and HR business partner reporting. The rollout focused on supporting Employee Relations teams, Human Resources Business Partners, legal counsel, and business stakeholders across the organization.
Workday Employee Relations was configured to deliver employee relations case management, case lifecycle tracking, and ad hoc analytics, with specific emphasis on analyzing data and establishing ad hoc reports for Business Partners and Employee Relations. Operational coverage included structured guidance for Human Resources Business Partners, stakeholders, Employee Relations and legal on Workday procedures and Reduction In Force processes, with governance organized around case ownership, stakeholder coordination, and escalations to legal where required.
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Clarivate Analytics (US) | Professional Services | 12000 | $2.6B | United States | Workday | Workday Employee Relations | Employee Experience | 2019 | n/a |
In 2019, Clarivate Analytics (US) implemented Workday Employee Relations within its Employee Experience portfolio. The deployment targeted People Services and HR operations across the Americas, covering the United States, Canada, and Latin America, to centralize employee relations case handling, leaves administration, and personnel recordkeeping.
Workday Employee Relations was configured to support case intake and routing, investigation workflows, disciplinary and performance case tracking, and leave case handling, leveraging standard Employee Experience capabilities such as configurable workflows, role based access, and centralized employee records. The rollout incorporated Workday Help Workspace as the operational triage and escalation channel, with formal routing to senior People Services advisors and documented case ownership rules.
Operational integrations included direct liaison and coordinated data handoffs with Unum for FMLA and short term disability cases to support leave adjudication and employee support. The system also underpinned onboarding and exit processes and served HR business partners and People Services specialists for maintaining personnel actions and compliance related documentation in Workday.
Governance established People Services managers as escalation points and workstream leads, formalizing documentation standards, case ownership, and operational procedures. Clarivate documented HR procedures, mentored specialist teams, and implemented organizational change initiatives through Workday Employee Relations to refine processes and enhance the colleague experience while minimizing disruption to operations.
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Dun & Bradstreet | Professional Services | 6247 | $2.4B | United States | Workday | Workday Employee Relations | Employee Experience | 2020 | n/a |
In 2020, Dun & Bradstreet implemented Workday Employee Relations as part of a broader Employee Experience initiative. The deployment was operationalized through the People Operations HRIS function, aligning case management and employee relations workflows with the organization's global HR systems.
Workday Employee Relations was configured alongside core HCM capabilities, with focal modules including HCM, time tracking, absence management, reporting, compensation, talent acquisition, recruitment, performance management, talent management, and learning and development. People Operations HRIS Analysts provided first line support and troubleshooting for these modules, and used Workday Reporting and spreadsheet analysis to resolve incidents and refine configuration.
Operational coverage was global, with the HRIS team based in Short Hills, New Jersey supporting international needs and assisting with a European market acquisition. The implementation connected employee relations processes to talent acquisition, compensation, performance, and learning workflows, enabling centralized case handling and standardized documentation inside Workday Employee Relations.
Governance rested with the People Operations HRIS team, which managed ticket triage, configuration changes, and reporting updates to maintain consistent employee experience across regions. The initiative positioned Dun & Bradstreet Workday Employee Relations Employee Experience to support ongoing HR operations, recruitment, performance cycles, and post acquisition integration activities.
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ECMC Group, Inc | Education | 1241 | $408M | United States | Workday | Workday Employee Relations | Employee Experience | 2015 | n/a |
In 2015 ECMC Group, Inc implemented Workday Employee Relations as part of a broader Workday rollout, using Workday Employee Relations to centralize Employee Experience and core HR workflows. The implementation was led from Total Rewards and HR Operations and reflected a strategic consolidation of HR technology under a single Workday platform, with a direct and indirect team of more than 20 employees supporting the effort.
The deployment included configuration and functional delivery for compensation, payroll, time tracking, absence management, talent management and recruiting, and incorporated a redesign of compensation grading, banding and leveling. Benefits administration was evolved and shifted to a private exchange, and Workday Employee Relations was configured alongside these modules to support case management and employee relations processes within the unified HR suite.
Operational scope covered Compensation, Benefits, HR Service Center, HR Technology and Employee Relations, consolidating all HRIS technologies and systems into a single platform and launching an HR Service Center to centralize employee inquiries and case routing. The implementation aligned Workday Employee Relations with ongoing HR operations and Total Rewards workflows to ensure consistent handling of employee relations cases across the organization.
Governance and rollout were executed to support a compressed timeline, achieving go live in six months, with centralized process ownership in HR Operations and Total Rewards and governance routed through the HR Technology function. The program also identified cost savings during consolidation while shifting administrative processes and governance to the centralized platform.
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Fast Retailing USA | Retail | 550 | $280M | United States | Workday | Workday Employee Relations | Employee Experience | 2023 | n/a |
In 2023 Fast Retailing USA deployed Workday Employee Relations as part of its Employee Experience tooling to centralize store-level HR case management, personnel file maintenance, and timecard enforcement for its retail locations including the Flushing, New York site. Workday Employee Relations is positioned to support Area Human Resources Managers, Human Resources Coordinators, store managers, and HR associates across multiple store locations, aligning HR administration with recruiting and payroll operational workflows.
The implementation emphasized Employee Experience capabilities such as employee relations case management, investigation and disciplinary tracking, leaves of absence and paid time off workflows, electronic personnel file maintenance, and HR reporting. Workday Employee Relations was configured to provide role based access controls and process orchestration for tasks that Human Resources Coordinators perform, including incident documentation, investigation notes, orientation and new hire tracking, and routine HR administrative reporting.
Operational configuration was aligned with existing retail recruiting and payroll processes, supporting recruiting activities like on site job fairs, external job board posting, and applicant tracking workflows used by store teams. The deployment supported timecard enforcement and collaboration between HR, payroll, training, and store management to ensure case escalation and staffing coordination workflows were available to store level HR staff.
Governance and process changes were implemented to reflect confidentiality, compliance with employment law and equal pay commitments, and formalized training for Human Resources Associates on HR processes and procedures. Role responsibilities were codified to route employee relations questions, leave requests, workers compensation intake, and disciplinary actions through Workday Employee Relations to create consistent workflows for HR, recruiting, payroll and store operations.
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Life Sciences | 3844 | $60.3B | India | Workday | Workday Employee Relations | Employee Experience | 2015 | n/a |
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Manufacturing | 44000 | $15.9B | United States | Workday | Workday Employee Relations | Employee Experience | 2014 | n/a |
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Government | 8000 | $2.0B | United States | Workday | Workday Employee Relations | Employee Experience | 2014 | n/a |
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Retail | 79400 | $51.4B | United States | Workday | Workday Employee Relations | Employee Experience | 2021 | n/a |
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Banking and Financial Services | 24400 | $31.8B | United States | Workday | Workday Employee Relations | Employee Experience | 2017 | n/a |
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Buyer Intent: Companies Evaluating Workday Employee Relations
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Workday Employee Relations Coverage
Workday Employee Relations is a Employee Experience solution from Workday.
Companies worldwide use Workday Employee Relations, from small firms to large enterprises across 21+ industries.
Organizations such as Target, GlaxoSmithKline Consumer Healthcare India, Nike, USAA (United Services Automobile Association) and American International Group (AIG) are recorded users of
Workday Employee Relations for Employee Experience.
Companies using Workday Employee Relations are most concentrated in Retail, Life Sciences and Insurance, with adoption spanning over 21 industries.
Companies using Workday Employee Relations are most concentrated in United States and India, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Workday Employee Relations across Americas, EMEA, and APAC.
Companies using Workday Employee Relations range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 11.11%, large organizations with 1,001-10,000 employees - 27.78%, and global enterprises with 10,000+ employees - 61.11%.
Customers of Workday Employee Relations include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Workday Employee Relations customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Employee Experience.