List of Workday Professional Services Automation (PSA) Customers
Pleasanton, 94588, CA,
United States
Since 2010, our global team of researchers has been studying Workday Professional Services Automation (PSA) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Workday Professional Services Automation (PSA) for Professional Services Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Workday Professional Services Automation (PSA) for Professional Services Automation include: Toast, a United States based Professional Services organisation with 5700 employees and revenues of $4.96 billion, RSM US, a United States based Professional Services organisation with 17000 employees and revenues of $3.70 billion, USIC, a United States based Professional Services organisation with 12000 employees and revenues of $3.00 billion, Alight Solutions, a United States based Professional Services organisation with 9000 employees and revenues of $2.26 billion, Plante Moran, a United States based Professional Services organisation with 3800 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using Workday Professional Services Automation (PSA), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Workday Professional Services Automation (PSA) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alight Solutions | Professional Services | 9000 | $2.3B | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2017 | n/a |
In 2017, Alight Solutions implemented Workday Professional Services Automation (PSA) as part of a broader adoption of Workday as its global cloud platform for Financial Management and Human Capital Management. After separating from AON in 2017, Alight faced an urgent Transition Service Agreement timeline and moved to a single system to streamline processes and centralize project and finance workflows.
The deployment of Workday Professional Services Automation included configuration of core modules that span Financial Management, Human Capital Management, Talent Acquisition, Expenses, Procure to Pay, and Projects. The implementation emphasized desktop and mobile access with single sign-on for project resources, standardized time-entry and reporting processes, and embedded analytics and profitability views to support on-demand project decision making.
Operationally the Professional Services Automation rollout targeted project delivery, PMO, finance, billing, and audit teams, reducing manual reconciliations and the need for complex point-to-point integrations. Real-time data and project-level cost and time visibility were enabled through the unified Workday environment, allowing project managers to double-click into project status and profitability metrics and shifting administrative effort back to the PMO.
Governance changes included a business process framework and tighter financial controls to support always-on auditability, automated finance closing tasks, and standardized billing workflows. The program achieved full desktop and mobile user adoption while restructuring reporting and audit support processes to require fewer resources.
Alight reported explicit outcomes from the Workday Professional Services Automation implementation, including a €100K reduction in annual TSA financial system spend, a 10 percent to 20 percent increase in project manager availability, a decrease in time to close from nine days to three days, reduction of the invoicing cycle from one week to two days, a 60 percent reduction in time spent gathering billing data, a 67 percent decrease in admin time to create invoices, a reduction in report development time from months to hours, and a tenfold decrease in time entry error rate.
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Aurecon | Professional Services | 7172 | $804M | Australia | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2019 | n/a |
In 2019, Aurecon implemented Workday Professional Services Automation (PSA) alongside Workday Financials to strengthen project-centric finance and spend workflows within the engineering and design professional services organization. The deployment targeted project accounting, resource and time capture, and centralized spend controls to align delivery and finance teams under a Professional Services Automation approach.
Configuration work focused on Workday Expense, Procurement and Supplier configuration and business process workbooks, with a Workday Spend Business Analyst engaged to lead requirements workshops and configuration updates. The analyst attended Workday Spend CCS training and drove workshop outputs into configuration, reflecting standard Professional Services Automation capabilities such as linking project time and expense to project financials and procurement controls.
Testing and release activities were executed from DevOps, where test cases for spend processes were authored and run, and business process workbooks were used to govern approval flows and supplier lifecycle steps. The implementation activities were concentrated in Melbourne, Australia, with the spend analyst working on the program from November 2019 to April 2020.
Governance work included iterative workshop-based configuration, updating business process definitions, and scripted test execution to validate expense, procurement and supplier controls across project workflows. Workday Professional Services Automation was positioned to support Aurecon business functions in project delivery, finance and procurement through configured spend controls and integrated project financial processes.
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DataStax | Professional Services | 800 | $200M | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2019 | n/a |
In 2019, DataStax implemented Workday Professional Services Automation (PSA) replacing Replicon Polaris PSA. The deployment targeted Professional Services Automation capabilities to centralize time and expense capture for professional services consultants and to align project accounting with Workday Financials across the organization.
Workday Professional Services Automation (PSA) was configured to capture project level timesheets, expense reporting, and to support project cost pooling and revenue recognition workflows consistent with Professional Services Automation functional patterns. The implementation extended existing time tracking designs for non exempt employees into project timesheets and replaced Expensify for expense capture, creating a single entry point for time and expense against projects to feed billing and cost accounting processes.
The PSA instance was integrated into the broader Workday ecosystem, linking project time and expense records into Workday Financials and Workday HR data flows. The wider Workday program included explicit integrations for payroll and benefits to Sequoia ClearBenefits, stock administration with Certent, and payroll disbursement and tax processing with OSV, supporting consistent employee and payroll master data across systems. Operational coverage included professional services consultants, accounting and revenue teams, and intersected with sales and legal workflows through a Salesforce org and a custom contract repository built on DataStax technology.
Program governance was led by a senior program manager who planned, scoped and delivered multiple IT related business initiatives from concept to delivery, managing status, risks, timelines and transition plans across cross functional teams. The broader Workday rollouts delivered core financials in four months, reducing the financial close from seven weeks to 14 days, and completed payroll delivery in eight weeks, outcomes that supported the PSA go live and recurring project accounting cadence.
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LiveRamp | Professional Services | 1300 | $745M | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2014 | n/a |
In 2014, LiveRamp implemented Workday Professional Services Automation (PSA) to standardize delivery and financial operations for its services organization. The deployment used Workday as a cloud native platform, positioning Workday Professional Services Automation within LiveRamp’s single source of trusted financial and HR data, and the Professional Services Automation solution was intended to support finance, HR, and services delivery functions.
The Workday Professional Services Automation implementation emphasized core PSA capabilities typical for the category, including project accounting, resource allocation and scheduling, time and expense capture, billing orchestration, and workflow driven approvals. Configuration focused on aligning project financials with existing Workday financial and HR objects so that project cost, revenue recognition, and resource costing referenced the same canonical worker and cost center records used by finance and HR.
Operationally the application was embedded in a cloud native Workday architecture that LiveRamp later used to create separate Workday instances during the 2018 carve out, demonstrating the platform’s ability to provision discrete tenant instances. The PSA deployment supported cross functional use across finance, operations, and services teams, and provided greater visibility into workflows, routings, approvals, and notifications accessible to employees wherever they worked.
Governance and process changes centered on decentralizing transactional activity while preserving centralized financial controls, enabling the finance organization to act more as an advisory partner through cleaner reconciliations and consolidated data. LiveRamp used the Workday Professional Services Automation implementation as part of a repeatable integration model for subsequent acquisitions, leveraging the unified financial and HR data foundation to scale services operations and preserve continuity during carve outs.
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Plante Moran | Professional Services | 3800 | $1.0B | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2022 | n/a |
In 2022, Plante Moran implemented Workday Professional Services Automation (PSA) as a firmwide initiative in the Professional Services Automation category. The deployment targeted Plante Moran, a United States professional services firm of approximately 3,800 employees, and centralized project-centric operational workflows across delivery and finance functions. The initiative was positioned to create a single project record and consistent project lifecycle management across the firm.
Workday Professional Services Automation was configured with category-aligned functional capabilities including project financials, resource management, time and expense capture, billing orchestration, and project analytics. Configuration focused on standard PSA workflows such as project setup and budgeting, staffing allocation and utilization planning, time entry and approval workflows, and project cost and revenue tracking. The implementation aligned project management, finance, and delivery teams around unified project and financial data models.
Operational scope was firmwide with the program management office and project managers designated as primary users, and finance and delivery leadership participating in governance. Change management activities were coordinated through the firm’s change management office, with on-site change leadership based in Southfield, Michigan supporting adoption and communication. Rollout sequencing used staged adoption across functions to align controls and process definitions with the new PSA configuration.
Governance and process restructuring were led by a Senior Manager Program and Change Management who served as change management leader for the Workday Professional Services Automation implementation while supporting the firm’s change management office and program management activities. The governance model emphasized role-based workflows, staged adoption milestones, and alignment of project accounting and delivery process ownership to the new Professional Services Automation workflows. Implementation documentation and change plans were used to operationalize ongoing program and change management responsibilities.
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Professional Services | 17000 | $3.7B | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2021 | n/a |
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Professional Services | 5700 | $5.0B | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2019 | n/a |
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Professional Services | 12000 | $3.0B | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2014 | n/a |
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Media | 2300 | $550M | France | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2018 | n/a |
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Professional Services | 1500 | $150M | United States | Workday | Workday Professional Services Automation (PSA) | Professional Services Automation | 2019 | n/a |
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Buyer Intent: Companies Evaluating Workday Professional Services Automation (PSA)
- Columbia Heating & Cooling, a United States based Construction and Real Estate organization with 220 Employees
- Net2source, a United States based Professional Services company with 2200 Employees
- Keystone Bank Plc, a Nigeria based Banking and Financial Services organization with 3789 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Columbia Heating & Cooling | Construction and Real Estate | 220 | $55M | United States | 2026-03-11 | |
| Net2source | Professional Services | 2200 | $150M | United States | 2025-10-31 | |
| Keystone Bank Plc | Banking and Financial Services | 3789 | $91M | Nigeria | 2025-10-31 | |
| Distribution | 200 | $20M | Germany | 2025-08-04 | ||
| Professional Services | 50 | $5M | Germany | 2025-01-16 | ||
| Banking and Financial Services | 10 | $1M | United States | 2024-12-22 |