List of Zebra Reflexis WFM Customers
Zebra Technologies (including Reflexis)
3 Overlook Point,
Lincolnshire, 60069, IL,
United States
Lincolnshire, 60069, IL,
United States
1 847-634-6700
Professional Services
10700
$5.4B
Since 2010, our global team of researchers has been studying Zebra Reflexis WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zebra Reflexis WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zebra Reflexis WFM for Workforce Management include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, H-E-B, a United States based Retail organisation with 145000 employees and revenues of $38.00 billion, Morrisons, a United Kingdom based Retail organisation with 101138 employees and revenues of $22.35 billion, Global Partners LP, a United States based Distribution organisation with 3485 employees and revenues of $16.49 billion, AutoZone, a United States based Retail organisation with 69440 employees and revenues of $16.25 billion and many others.
Contact us if you need a completed and verified list of companies using Zebra Reflexis WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Zebra Reflexis WFM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AutoZone | Retail | 69440 | $16.3B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2021 | n/a |
In 2021, AutoZone implemented Zebra Reflexis WFM to centralize labor forecasting, scheduling, and timekeeping across its large, multi-country store network. The deployment targeted Workforce Management needs for retail store operations, aiming to standardize schedule generation and time and attendance processes across the organization.
The implementation used Reflexis Workforce Scheduler and Reflexis Time and Attendance capabilities to generate accurate labor forecasts that account for varying store characteristics, and to produce schedules that comply with country, state, and local labor rules. Zebra Reflexis WFM was configured to support forecasting engines and scheduling workflows together with time capture and reporting, enabling consistent enforcement of shift rules and payroll-ready clock-in and clock-out data.
Operational coverage extended to store-level scheduling and centralized oversight, providing store managers and regional operations teams with automated schedule generation and consolidated attendance reports. Governance was reinforced through rule-based schedule compliance and reporting workflows, aligning scheduling practice with legal requirements and internal labor policies.
AutoZone reported improved reporting around employee clock-ins and clock-outs and accumulation of approximately $100 million in savings over seven years as a result of the Reflexis Workforce Scheduler and Time and Attendance deployment. The selection was driven by Reflexis solutions’ feature breadth, reliability, and ability to scale across the enterprise, as noted by AutoZone’s SVP of Supply Chain.
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Big Lots Stores | Retail | 10000 | $4.7B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2017 | n/a |
In 2017, Big Lots Stores implemented Zebra Reflexis WFM as its Workforce Management solution to standardize store labor scheduling and align workforce activities with the company HCM functions. The deployment was managed from the corporate Application Development Management organization in Columbus, OH, with Scrum Master oversight drawn from the team responsible for PeopleSoft HCM and third party enterprise applications.
The implementation concentrated on configuring Zebra Reflexis WFM capabilities typical of Workforce Management, including store scheduling, shift management, task allocation, and real-time workforce orchestration. Project activities documented by the team included solution design, configuration and customization, controlled deployment, and ongoing application maintenance, all executed under Agile methodologies with JIRA used for project tracking.
Operational governance emphasized HCM alignment through the central PeopleSoft team, routine executive and stakeholder meetings to define scope and deliverables, and 24/7 production support processes managed by internal staff. The program used formal project plans, QA oversight, and staffed application lifecycle management to embed Zebra Reflexis WFM into store operations and HR-related workforce processes.
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Currys | Retail | 24000 | $11.3B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2020 | n/a |
In 2020, Currys began deploying Zebra Reflexis WFM as a focused Workforce Management initiative to manage store-level time and attendance and shift coordination across its retail estate. The implementation was driven through a project structure where a Workforce Management Coordinator also functioned as a User Acceptance Tester, embedding testing and operational requirements into early configuration decisions.
Zebra Reflexis WFM was configured to support a time and attendance application aimed at colleagues and managers, with standard Workforce Management capabilities exercised during configuration including schedule management, time capture validation, and threshold-driven shift controls. Pre-production and staging environments were used to replicate technical case scenarios and validate upcoming feature releases, with System Integration Testing and User Acceptance Testing performed prior to live activation.
Testing and validation work explicitly referenced integration touchpoints and adjacent HR tooling, with SuccessFactors used to track onboarding and recruitment workflows for Currys and Carphone Warehouse, and SAP HCM cited among skills exercised during test scenarios. IBM Cognos Analytics was used for reporting validation during the project, and Jira served as the issue and test-case management platform to record defects and UAT findings.
Operational governance combined workforce coordination tasks and testing gates, with the Workforce Management Coordinator managing recruitment peaks and aligning site budgets and threshold hours to scheduling policy. Rollout controls emphasized pre-production verification and formal SIT and UAT sign-offs, ensuring Zebra Reflexis WFM configuration aligned to site-level budget constraints and the company onboarding processes tracked in SuccessFactors.
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CVS Health | Healthcare | 219000 | $372.8B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2016 | n/a |
In 2016 CVS Health deployed Zebra Reflexis WFM as its centralized scheduling and workforce management platform for retail pharmacy and front store operations. Zebra Reflexis WFM branded internally as mySchedule allocated a $6.5B payroll budget and created employee schedules across all CVS retail pharmacies and front stores, reflecting a company-wide Workforce Management implementation.
Implementation centered on configuration of the scheduling engine, payroll allocation controls, and store level scheduling workflows, with functional emphasis on shift assignments, availability management, and exception handling. The program included a complete redesign of the user interface and coordinated usability testing to increase system adoption and system ability, with requirements and test cycles run jointly with Reflexis and CVS IT.
Operational coverage included all CVS retail pharmacies and front stores and encompassed business operations teams responsible for schedule creation and oversight. Support was structured under a supervised operations team that provided store level help for questions and technical issues, and during the tenure the team reported a 30 percent reduction in weekly question volume.
Governance combined CVS IT coordination with Reflexis change management and iterative testing, enabling controlled configuration changes and UI redesigns to improve usability. The deployment positioned Zebra Reflexis WFM as the authoritative Workforce Management system for scheduling and payroll allocation across retail operations, with operational governance anchored in coordinated IT vendor processes and a dedicated support organization.
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Estee Lauder UK | Consumer Packaged Goods | 10000 | $670M | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2017 | n/a |
In 2017, Estee Lauder UK implemented Zebra Reflexis WFM as its Workforce Management platform for the United Kingdom retail organization. The deployment targeted store-level and frontline workforce scheduling and time capture across the companys UK operations, aligning store associates and store management scheduling practices under a centralized system.
Zebra Reflexis WFM was configured to support core Workforce Management capabilities including shift scheduling and rostering, time and attendance capture, rule-based schedule compliance, labor forecasting and demand-aligned staffing, manager dashboards, and mobile employee self-service for shift trades and availability. Configuration emphasized centralized scheduling rules and role-based access to ensure consistent application of labor policies and manager approvals.
The implementation architecture centralized configuration and operational control while exposing store-level mobile and manager interfaces to capture time events and schedule changes in near real time. Data model and operational workflows were structured to preserve store roster integrity, manage exceptions such as absence and overtime, and support shift bidding and coverage processes common to retail operations.
Governance focused on standardizing scheduling policies, instituting manager approval workflows, and formalizing exception handling and time audit processes to support consistent operations across the UK footprint. Rollout and adoption activities were organized to embed Zebra Reflexis WFM into daily store operations and manager planning cycles, with training and process documentation to sustain ongoing operational control.
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Distribution | 3485 | $16.5B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2022 | n/a |
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Retail | 145000 | $38.0B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2019 | n/a |
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Retail | 3500 | $1.2B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2018 | n/a |
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Retail | 101138 | $22.4B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2018 | n/a |
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Retail | 3222 | $1.0B | United Kingdom | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2019 | n/a |
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Buyer Intent: Companies Evaluating Zebra Reflexis WFM
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Zebra Reflexis WFM Coverage
Zebra Reflexis WFM is a Workforce Management solution from Zebra Technologies.
Companies worldwide use Zebra Reflexis WFM, from small firms to large enterprises across 21+ industries.
Organizations such as CVS Health, H-E-B, Morrisons, Global Partners LP and AutoZone are recorded users of
Zebra Reflexis WFM for Workforce Management.
Companies using Zebra Reflexis WFM are most concentrated in Healthcare, Retail and Distribution, with adoption spanning over 21 industries.
Companies using Zebra Reflexis WFM are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zebra Reflexis WFM across Americas, EMEA, and APAC.
Companies using Zebra Reflexis WFM range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 45.45%, and global enterprises with 10,000+ employees - 54.55%.
Customers of Zebra Reflexis WFM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Zebra Reflexis WFM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.