List of Zelle Payments Customers
Zelle
5801 N. Pima Rd,
Scottsdale, 85250, AZ,
United States
Scottsdale, 85250, AZ,
United States
1 800-745-1560
Professional Services
350
$60M
Since 2010, our global team of researchers has been studying Zelle Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zelle Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zelle Payments for Payment Processing include: Synchrony, a United States based Banking and Financial Services organisation with 20000 employees and revenues of $16.13 billion, City National Bank, a United States based Banking and Financial Services organisation with 7522 employees and revenues of $3.63 billion, First Horizon Bank, a United States based Banking and Financial Services organisation with 7373 employees and revenues of $3.42 billion, Cathay Bank, a United States based Banking and Financial Services organisation with 1257 employees and revenues of $611.0 million, Capitol Federal Savings Bank, a United States based Banking and Financial Services organisation with 659 employees and revenues of $193.0 million and many others.
Contact us if you need a completed and verified list of companies using Zelle Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zelle Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alden State Bank | Banking and Financial Services | 85 | $16M | United States | Zelle | Zelle Payments | Payment Processing | 2022 | n/a |
In 2022 Alden State Bank implemented Zelle Payments, deploying the Zelle Payments application into its Payment Processing environment to enable person to person transfers across the bank’s digital channels. The deployment focused on embedding Zelle Payments into the bank’s desktop and mobile digital banking interfaces and operational workflows used by front line staff and retail members.
Configuration emphasized enrollment and payment initiation workflows, transaction reporting, and customer support instrumentation. The implementation included enrollment and payment processing capabilities typical of Payment Processing systems, and produced transaction-level reports covering ACH and wire transfers, Zelle payments, external transfers, and bill payments for operational reconciliation and case work.
Operationally the solution was integrated into customer service and support processes, with Digital Support Banking Specialist roles providing day to day application support across desktop and mobile, troubleshooting user queries, and handling phone-based inquiries about Zelle and other payment products. Governance was organized around the bank’s risk and regulatory standards, with documented escalation paths for risk related issues and ongoing procedural updates to ensure accurate support and compliance.
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AllSouth Federal Credit Union | Banking and Financial Services | 300 | $60M | United States | Zelle | Zelle Payments | Payment Processing | 2019 | n/a |
In 2019 AllSouth Federal Credit Union deployed Zelle Payments to its public website. Zelle Payments was implemented as the Payment Processing channel to enable member person-to-person transfers and online receipt of payments through the credit union's web experience. The deployment emphasized member-facing delivery on the website and the digital front end rather than changes to other platform layers.
Functional capabilities provisioned include member enrollment, send and receive workflows, recipient management, and online authentication flows aligned with Payment Processing operations. Operational coverage concentrates on digital channels and retail banking teams, with front-line service and digital operations managing enrollment support, website provisioning, and member communications. Integrations focused on the website delivery layer and the member authentication flows required to operate Zelle Payments on the AllSouth site.
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BeadTin | Retail | 10 | $1M | United States | Zelle | Zelle Payments | Payment Processing | 2025 | n/a |
In 2025, BeadTin implemented Zelle Payments on its website to add account-based payment capability for United States retail customers. BeadTin uses Zelle Payments for Payment Processing to handle ecommerce checkout, customer receipts, and merchant settlement workflows for a small, 10 person retailer.
The deployment is web-first, embedding Zelle Payments into the checkout flow and mapping front-end payment actions to server-side transaction endpoints and notification hooks. Configuration focused on payment authorization flows, transaction logging, reconciliation workflows and merchant portal access for finance and customer support. Operational scope centers on the ecommerce sales channel, customer service handling of payment inquiries, and internal finance processes for posting and reviewing receipts, with governance set around transaction review, refund procedures and audit logging consistent with Payment Processing controls.
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Capitol Federal Savings Bank | Banking and Financial Services | 659 | $193M | United States | Zelle | Zelle Payments | Payment Processing | 2020 | n/a |
In 2020, Capitol Federal Savings Bank deployed Zelle Payments as part of its Payment Processing capabilities for consumer digital banking. The implementation placed Zelle Payments inside the bank's broader digital payments portfolio alongside digital wallets, online transfers, online bill pay, and instant payments delivered via RTP and FedNow.
Zelle Payments was integrated into the bank's online and mobile channels to enable peer-to-peer and account-to-account transfers, aligning Payment Processing workflows with existing digital banking authentication and transfer orchestration. The configuration emphasized category-aligned capabilities such as real-time credit transfers, payment routing, transaction monitoring, and reconciliation, and it supported retail banking and payments operations functions. Governance centered on centralized transaction visibility and unified reconciliation processes to standardize digital payments flows across channels.
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Cathay Bank | Banking and Financial Services | 1257 | $611M | United States | Zelle | Zelle Payments | Payment Processing | 2019 | n/a |
In 2019, Cathay Bank implemented Zelle Payments as part of its Payment Processing and digital banking initiatives. The deployment emphasized enabling peer to peer payments inside the bank's online banking and mobile banking channels while aligning branch operations and training to support channel adoption.
Zelle Payments was configured to support customer enrollment and payment initiation workflows across online banking and mobile banking, with teller assisted payment flows incorporated into branch procedures. Functional capabilities emphasized in the rollout included enrollment, payment initiation, in channel notifications, and transaction handling consistent with Payment Processing operations.
Operational rollout and enablement were led by the bank's Training and Development organization, with the Assistant Vice President, Training & Development Officer coordinating bank wide Relationship Banker meetings and targeted training for tellers, new accounts staff, and sales teams. The bank leveraged its Relationship Banker Certification Program to prepare branch staff for Zelle, using SharePoint web pages and Microsoft Forms to deliver e learning content and collect readiness feedback.
Governance and process work included collaboration with business subject matter experts to identify training needs, iterative enhancements to training programs, and certification checkpoints to ensure operational readiness. The training program certified over 500 branch employees and supported efforts to streamline new and existing training projects while improving sales and service practices tied to Zelle Payments.
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Banking and Financial Services | 130 | $15M | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Banking and Financial Services | 7522 | $3.6B | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Banking and Financial Services | 146 | $19M | United States | Zelle | Zelle Payments | Payment Processing | 2018 | n/a |
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Banking and Financial Services | 500 | $130M | United States | Zelle | Zelle Payments | Payment Processing | 2018 | n/a |
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Banking and Financial Services | 7373 | $3.4B | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Buyer Intent: Companies Evaluating Zelle Payments
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Zelle Payments Coverage
Zelle Payments is a Payment Processing solution from Zelle.
Companies worldwide use Zelle Payments, from small firms to large enterprises across 21+ industries.
Organizations such as Synchrony, City National Bank, First Horizon Bank, Cathay Bank and Capitol Federal Savings Bank are recorded users of
Zelle Payments for Payment Processing.
Companies using Zelle Payments are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Zelle Payments are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zelle Payments across Americas, EMEA, and APAC.
Companies using Zelle Payments range from small businesses with 0-100 employees - 26.32%, to mid-sized firms with 101-1,000 employees - 52.63%, large organizations with 1,001-10,000 employees - 15.79%, and global enterprises with 10,000+ employees - 5.26%.
Customers of Zelle Payments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Zelle Payments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.