List of Zelle Payments Customers
Scottsdale, 85250, AZ,
United States
Since 2010, our global team of researchers has been studying Zelle Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zelle Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zelle Payments for Payment Processing include: Synchrony, a United States based Banking and Financial Services organisation with 20000 employees and revenues of $16.13 billion, City National Bank, a United States based Banking and Financial Services organisation with 7522 employees and revenues of $3.63 billion, First Horizon Bank, a United States based Banking and Financial Services organisation with 7373 employees and revenues of $3.42 billion, Cathay Bank, a United States based Banking and Financial Services organisation with 1257 employees and revenues of $611.0 million, Capitol Federal Savings Bank, a United States based Banking and Financial Services organisation with 659 employees and revenues of $193.0 million and many others.
Contact us if you need a completed and verified list of companies using Zelle Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zelle Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alden State Bank | Banking and Financial Services | 85 | $16M | United States | Zelle | Zelle Payments | Payment Processing | 2022 | n/a |
In 2022 Alden State Bank implemented Zelle Payments, deploying the Zelle Payments application into its Payment Processing environment to enable person to person transfers across the bank’s digital channels. The deployment focused on embedding Zelle Payments into the bank’s desktop and mobile digital banking interfaces and operational workflows used by front line staff and retail members.
Configuration emphasized enrollment and payment initiation workflows, transaction reporting, and customer support instrumentation. The implementation included enrollment and payment processing capabilities typical of Payment Processing systems, and produced transaction-level reports covering ACH and wire transfers, Zelle payments, external transfers, and bill payments for operational reconciliation and case work.
Operationally the solution was integrated into customer service and support processes, with Digital Support Banking Specialist roles providing day to day application support across desktop and mobile, troubleshooting user queries, and handling phone-based inquiries about Zelle and other payment products. Governance was organized around the bank’s risk and regulatory standards, with documented escalation paths for risk related issues and ongoing procedural updates to ensure accurate support and compliance.
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AllSouth Federal Credit Union | Banking and Financial Services | 300 | $60M | United States | Zelle | Zelle Payments | Payment Processing | 2019 | n/a |
In 2019 AllSouth Federal Credit Union deployed Zelle Payments to its public website. Zelle Payments was implemented as the Payment Processing channel to enable member person-to-person transfers and online receipt of payments through the credit union's web experience. The deployment emphasized member-facing delivery on the website and the digital front end rather than changes to other platform layers.
Functional capabilities provisioned include member enrollment, send and receive workflows, recipient management, and online authentication flows aligned with Payment Processing operations. Operational coverage concentrates on digital channels and retail banking teams, with front-line service and digital operations managing enrollment support, website provisioning, and member communications. Integrations focused on the website delivery layer and the member authentication flows required to operate Zelle Payments on the AllSouth site.
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BeadTin | Retail | 10 | $1M | United States | Zelle | Zelle Payments | Payment Processing | 2025 | n/a |
In 2025, BeadTin implemented Zelle Payments on its website to add account-based payment capability for United States retail customers. BeadTin uses Zelle Payments for Payment Processing to handle ecommerce checkout, customer receipts, and merchant settlement workflows for a small, 10 person retailer.
The deployment is web-first, embedding Zelle Payments into the checkout flow and mapping front-end payment actions to server-side transaction endpoints and notification hooks. Configuration focused on payment authorization flows, transaction logging, reconciliation workflows and merchant portal access for finance and customer support. Operational scope centers on the ecommerce sales channel, customer service handling of payment inquiries, and internal finance processes for posting and reviewing receipts, with governance set around transaction review, refund procedures and audit logging consistent with Payment Processing controls.
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Banking and Financial Services | 659 | $193M | United States | Zelle | Zelle Payments | Payment Processing | 2020 | n/a |
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Banking and Financial Services | 1257 | $611M | United States | Zelle | Zelle Payments | Payment Processing | 2019 | n/a |
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Banking and Financial Services | 130 | $15M | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Banking and Financial Services | 7522 | $3.6B | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Banking and Financial Services | 146 | $19M | United States | Zelle | Zelle Payments | Payment Processing | 2018 | n/a |
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Banking and Financial Services | 500 | $130M | United States | Zelle | Zelle Payments | Payment Processing | 2018 | n/a |
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Banking and Financial Services | 7373 | $3.4B | United States | Zelle | Zelle Payments | Payment Processing | 2021 | n/a |
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Buyer Intent: Companies Evaluating Zelle Payments
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