Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Absence and Leave Management
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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Bank of America | Banking and Financial Services | 213207 | $113.0B | United States | Genesys | Genesys Workforce Management | Workforce Management | 2017 | n/a | In 2017, Bank of America implemented Genesys Workforce Management, a Workforce Management application, to manage contact center agent scheduling and time-off administration. The deployment targeted agent-facing scheduling processes, enabling staff to enter UTOs, vacation time and PTO and to adjust agents schedules as part of day to day operations. The project replaced UKG Workforce Central formerly Kronos Workforce Central as the primary scheduling tool for those agent groups. Genesys Workforce Management was configured to emphasize time-off management and schedule management capabilities, with explicit support for UTO capture, vacation and PTO recording, and schedule adjustment workflows. Configuration work focused on roster updates, shift assignments and schedule change controls consistent with Workforce Management functional patterns. Operational coverage concentrated on workforce planning teams, contact center scheduling groups and frontline agents who submit time-off requests and perform schedule adjustments. Use cases centered on maintaining schedule accuracy and operational coverage for agent workgroups rather than broad HR timekeeping functions. Governance instituted formal processes for time-off entry and approval routing, plus schedule change authorization and operational training for planners and supervisors. Rollout activities emphasized procedural alignment between scheduling teams and frontline supervisors to standardize UTO, vacation and PTO handling within the Workforce Management application. | |
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Bank of America | Banking and Financial Services | 213207 | $113.0B | United States | Workday | Workday Absence Management | Absence and Leave Management | 2015 | n/a | ||
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Healthcare | 219000 | $372.8B | United States | Verint Systems | Verint Workforce Management | Workforce Management | 2016 | n/a |
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Healthcare | 219000 | $372.8B | United States | Alvaria | Alvaria Workforce (formerly Aspect Workforce Optimization) | Workforce Management | 2016 | n/a |
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Healthcare | 219000 | $372.8B | United States | Infor | Infor Workforce Management | Workforce Management | 2011 | n/a |
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Healthcare | 219000 | $372.8B | United States | Zebra Technologies | Zebra Reflexis WFM | Workforce Management | 2016 | n/a |
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Healthcare | 219000 | $372.8B | United States | Oracle | Oracle Cloud HCM Absence Management | Absence and Leave Management | 2018 | n/a |
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Healthcare | 219000 | $372.8B | United States | Blue Yonder | Blue Yonder Warehouse Labor Management (ex JDA Warehouse Labor Management) | Workforce Management | 2017 | n/a |
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Retail | 219000 | $51.9B | Netherlands | Centreli | Centreli | Absence and Leave Management | 2020 | n/a |
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Retail | 220000 | $45.3B | Canada | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2016 | n/a |
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