Apps Purchases: 10+ Million Software Purchases
Founded in 2010, APPS RUN THE WORLD is a leading technology intelligence and market-research company devoted to the application space. Leveraging a rigorous data-centric research methodology, we ask the simple B2B sales intelligence question: Who’s buying enterprise applications from whom and why?
Our global team of 50 researchers has been studying the digital transformation initiatives being undertaken by 2 million + companies including technographic segmentation of 10 million ERP, EPM, CRM, HCM, Procurement, SCM, Treasury software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Apps Run The World Buyer Insight and Technographics Customer Database has over 100 data fields that detail company usage of emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database, and different on-prem and cloud apps by function, customer size (employees, revenues), industry, country, implementation status, year deal won, partner involvement, Line of Business Key Stakeholders and key decision-makers contact details, including the systems being used by Fortune 1000 and Global 2000 companies.
Apply Filters For 10+ Million Software Purchases
- Workforce Management
- Workforce Scheduling
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | VAR/SI | Insight | Insight Source |
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AGC Automotive Americas | Manufacturing | 1500 | $200M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2012 | n/a | ||
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Afterpay Australia | Banking and Financial Services | 600 | $350M | Australia | Playvox | Playvox Workforce Management | Workforce Management | 2020 | n/a | In 2020 Afterpay Australia adopted Playvox Workforce Management for its customer service and CRM operations across Australia and New Zealand. Playvox Workforce Management, deployed as a Workforce Management solution, was configured to automate staffing forecasts and to improve operational visibility across internal teams and outsourced partners. The implementation emphasized workforce forecasting automation and centralized schedule and capacity planning, combined with real-time visibility dashboards and performance tracking. Playvox Workforce Management was also used to surface quality assurance signals into workforce planning workflows, aligning QA and scheduling to support customer service agents as the business scaled regionally. Operational scope covered customer service and CRM functions across Afterpay Australia and New Zealand, including coordination with outsourced partner teams to standardize staffing and adherence processes. The rollout focused on embedding forecasting and visibility into existing QA and performance routines, and outcomes included nearly 30 percent higher agent productivity together with measurable improvements in QA and CSAT scores as the company scaled. | |
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Professional Services | 1300 | $332M | Australia | Playvox | Playvox Agyle Time | Workforce Management | 2020 | n/a |
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Transportation | 200 | $33M | Ghana | Call Center Studio | CallCenterStudio Workforce | Workforce Management | 2023 | n/a |
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Professional Services | 3802 | $754M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2002 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Housecall Pro | Housecall Pro Scheduling and Dispatching | Workforce Scheduling | 2019 | n/a |
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Utilities | 1407 | $394M | United Kingdom | Verint Systems | Verint Workforce Management | Workforce Management | 2016 | n/a |
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Utilities | 1407 | $394M | United Kingdom | Puzzel | Puzzel U-WFM | Workforce Management | 2016 | n/a |
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Distribution | 1300 | $800M | United States | UKG | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | 2015 | n/a |
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HealthCare | 500 | $71M | Ireland | Softworks | Softworks Workforce Management | Workforce Management | 2013 | n/a |
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