List of BPAY Payments Customers
BPAY
f Level 1, 255 George Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9216-4888
Professional Services
70
$7M
Since 2010, our global team of researchers has been studying BPAY Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BPAY Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BPAY Payments for Payment Processing include: Department of Home Affairs, a Australia based Government organisation with 15207 employees and revenues of $12.46 billion, John Holland Pty Ltd, a Australia based Construction and Real Estate organisation with 6300 employees and revenues of $4.38 billion, SA Department for Education, a Australia based Government organisation with 32935 employees and revenues of $3.09 billion, NSW Department of Customer Service, a Australia based Government organisation with 5450 employees and revenues of $1.85 billion, Department of Foreign Affairs and Trade, a Australia based Government organisation with 6000 employees and revenues of $1.54 billion and many others.
Contact us if you need a completed and verified list of companies using BPAY Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BPAY Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alinta Asset Management Australia | Utilities | 30 | $20M | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018, Alinta Asset Management Australia implemented BPAY Payments as its Payment Processing channel for residential gas billing. BPAY Payments was configured to accept gas bill payments using biller code 168930 and a customer payment number printed in the bottom right-hand corner of the bill, integrating the application into existing customer billing instructions.
The BPAY Payments setup directs customers to log on to their online bank and choose the BPAY option, or to contact their bank or financial institution to make a payment from a cheque, savings, debit, credit, or transaction account. Operationally the deployment aligns the Payment Processing flow with the company billing and accounts receivable functions, with configuration focused on biller code mapping, customer payment number capture, and remittance routing to support reconciliation and customer service workflows.
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Autosports Group | Automotive | 1800 | $1.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018 Autosports Group deployed BPAY Payments as its Payment Processing solution to support accounts payable operations. The deployment focused on enabling systematic preparation and execution of BPAY and EFT disbursements within the corporate accounts payable workflow in Sydney, Australia.
Implemented capabilities included invoice matching, batching, coding and keying of high volumes of invoices, allocation of costs to the correct general ledger accounts, and structured weekly bill payment processing. BPAY Payments served as the transactional payment engine and master record for vendor payments, configured with vendor details, payment batching rules, and batch processing controls aligned to cash management.
Operational governance was centered on the accounts payable function, where the Accounts Payable Officer coordinated the payment system, maintained vendor records and filing systems, and provided AP data to other departments. Integration points emphasized posting payment and allocation data to the company general ledger and reconciliation feeds for bank and supplier reconciliations, aligning BPAY Payments Payment Processing with financial control and reporting processes.
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Chorus | Non Profit | 700 | $32M | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018, Chorus implemented BPAY Payments. BPAY Payments was deployed to handle Payment Processing for accounts receivable, accounts payable and customer billing within Chorus Australia, with notable operational activity reported in Perth, Western Australia.
Implementation focused on electronic BPAY receipting, support for direct debit and direct transfer transaction handling, and processing of payment channels including cash, cheques and Eftpos as part of end to end payment workflows. The deployment supported monthly billing processes for roughly 3,300 customer accounts, routine data entry volumes around 150 customer records per day, processing of 60 to 100 payable invoices per day, and receipting throughput documented at 700 customers per day.
Operational ownership rested with the accounts team, where Accounts Officers performed full AP and AR functions including banking and depositing, reconciliation tasks, and front line customer query handling of at least 10 calls per day. BPAY Payments operated alongside the finance environment tools referenced by staff, including Navision, MYOB and Microsoft Office, and was embedded into the billing, receipting and reconciliation workflows managed by the Perth finance group.
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Department of Foreign Affairs and Trade | Government | 6000 | $1.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2022 | n/a |
In 2022 the Department of Foreign Affairs and Trade implemented BPAY Payments to provide a BPAY Direct Credit option for DFAT invoices, augmenting existing Credit and Debit Card and cheque payment methods. BPAY Payments is used as a Payment Processing channel for online invoice collections and is integrated into DFAT’s public invoice payment workflow.
BPAY Payments was configured to capture payer reference and remittance information at point of payment, to issue electronic receipts, and to support automated reconciliation-ready data export for Accounts Receivable. Typical Payment Processing functionality was used to validate payment details, record settlement identifiers, and retain transaction histories for audit and finance reporting.
The BPAY Payments implementation is exposed through DFAT’s online invoice payment page so payers can select BPAY Direct Credit alongside Credit Card and cheque instructions. Operational scope is focused on the department finance function and accounts receivable processes for DFAT invoices across the organization.
Governance and operational workflow adjustments were made to route remittance data to finance teams, assign exception handling for unreconciled payments, and incorporate BPAY transaction records into existing receipting and reconciliation procedures. BPAY Payments is referenced by name in DFAT’s invoice payment guidance and operates within the department’s standard payment handling controls.
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Department of Home Affairs | Government | 15207 | $12.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
In 2020, the Department of Home Affairs implemented BPAY Payments as part of its Payment Processing capability within ImmiAccount. The deployment focused on online visa and citizenship application payments, with all online payments settled in Australian dollars and an explicit requirement that an application is not valid until the Department receives payment.
BPAY Payments is exposed to applicants as a selectable payment option on the ImmiAccount payment page, where selecting BPAY generates a BPAY biller code and reference number and opens a three day window to complete payment. The implementation supports single and aggregated payments, enabling multiple online applications to be submitted and paid with one transaction provided each application is at the Ready to submit status, and it includes Manage Payments functions to print invoices and retrieve BPAY details for reconciliation.
Operationally the BPAY integration routes payment notifications into ImmiAccount status workflows, changing application status from Awaiting Payment to Received once the Department links a BPAY transaction, with reconciliation matching that can take up to a day. The system requires applicants to use an Australian financial institution with telephone or internet banking to initiate BPAY, and the Department retains invoice and evidence workflows to handle unmatched payments and customer enquiries.
Governance and process controls are embedded in the payment flow, including the three day payment window after selecting BPAY, invoice expiry rules that revert the application to Ready to submit and require re submission, and user guidance to contact their financial institution if payment is declined. The implementation coexists with other Payment Processing methods in ImmiAccount such as credit card PayPal and UnionPay, and it leverages semiannual foreign currency exchange rate updates for fee calculations when applicants view costs in currencies other than Australian dollars.
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Government | 1798 | $254M | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
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Utilities | 250 | $93M | Australia | BPAY | BPAY Payments | Payment Processing | 2019 | n/a |
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Construction and Real Estate | 6300 | $4.4B | Australia | BPAY | BPAY Payments | Payment Processing | 2021 | n/a |
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Education | 88 | $10M | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
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Education | 3590 | $601M | Australia | BPAY | BPAY Payments | Payment Processing | 2016 | n/a |
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Buyer Intent: Companies Evaluating BPAY Payments
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD BPAY Payments Coverage
BPAY Payments is a Payment Processing solution from BPAY.
Companies worldwide use BPAY Payments, from small firms to large enterprises across 21+ industries.
Organizations such as Department of Home Affairs, John Holland Pty Ltd, SA Department for Education, NSW Department of Customer Service and Department of Foreign Affairs and Trade are recorded users of
BPAY Payments for Payment Processing.
Companies using BPAY Payments are most concentrated in Government and Construction and Real Estate, with adoption spanning over 21 industries.
Companies using BPAY Payments are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BPAY Payments across Americas, EMEA, and APAC.
Companies using BPAY Payments range from small businesses with 0-100 employees - 12.5%, to mid-sized firms with 101-1,000 employees - 18.75%, large organizations with 1,001-10,000 employees - 56.25%, and global enterprises with 10,000+ employees - 12.5%.
Customers of BPAY Payments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified BPAY Payments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.