Falck Danmark selects Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI

In 2020, Falck Danmark, a Denmark based Government organization with 1000 employees and revenues of $507M selected Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI while displacing Legacy, and integrating with the existing systems being used.

Customer Vendor Old Product New Product Category Market Users VAR/SI When Live
Falck Danmark Salesforce Legacy Salesforce Chat (formerly Salesforce Live Agent) Chatbots and Conversational AI AI-Powered Application n/a n/a 2020 2020
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