List of nCino Bank Operating System Customers
nCino
6770 Parker Farm Drive,
Wilmington, 28405, NC,
United States
Wilmington, 28405, NC,
United States
1 888-676-2466
Professional Services
1833
$593M
Since 2010, our global team of researchers has been studying nCino Bank Operating System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased nCino Bank Operating System for Core Banking from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using nCino Bank Operating System for Core Banking include: Toronto-Dominion Bank, a Canada based Banking and Financial Services organisation with 103000 employees and revenues of $44.80 billion, Barclays, a United Kingdom based Banking and Financial Services organisation with 93000 employees and revenues of $34.86 billion, U.S. Bank, a United States based Banking and Financial Services organisation with 70000 employees and revenues of $27.34 billion, Canadian Imperial Bank of Commerce (CIBC), a Canada based Banking and Financial Services organisation with 49824 employees and revenues of $21.30 billion, Bank of America Merrill Lynch, a United States based Banking and Financial Services organisation with 50000 employees and revenues of $15.00 billion and many others.
Contact us if you need a completed and verified list of companies using nCino Bank Operating System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The nCino Bank Operating System customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alba Bank | Banking and Financial Services | 50 | $7M | United Kingdom | nCino | nCino Bank Operating System | Core Banking | 2023 | n/a |
In 2023, Alba Bank implemented the nCino Bank Operating System as its Core Banking solution to support SME lending at launch. The deployment leverages the nCino Cloud Banking Platform as a secure cloud-based operating environment, providing a managed cloud architecture to host end-to-end lending workflows.
Configuration focused on core lending capabilities within the nCino Bank Operating System, covering loan origination, application capture, underwriting task orchestration, digital decisioning and fund disbursement. The implementation emphasizes automated workflow routing and case management to streamline the path from application to approval and payment.
The platform is integrated with Alba’s core banking engine to enable submission of loan applications, progress monitoring and digital sharing of loan decisions with internal teams. Operational coverage targets underwriting, lending operations and risk functions during the bank’s UK mobilisation program, with processes instrumented for scalable SME product rollout.
Governance and rollout were aligned with regulatory mobilisation, with the programme positioned to be technically and operationally ready to begin lending once full regulatory approval is confirmed. Alba and nCino explicitly positioned the implementation to reduce time from application to review and to provide a scalable SME lending framework as the bank introduces additional products and grows its customer base.
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Allied Irish Banks | Banking and Financial Services | 10469 | $5.8B | Ireland | nCino | nCino Bank Operating System | Core Banking | 2024 | n/a |
In 2024 Allied Irish Banks implemented the nCino Bank Operating System to modernize credit origination and lending processes, using the platform as a Core Banking solution for business lending across Asset Finance and Leasing, SME, Corporate and ESG. The deployment is positioned as a strategic credit origination and management tool for AIB, supporting the bank’s objective to simplify customer journeys and accelerate decisioning.
The implementation centered on loan origination and automated decisioning workflows, with a configuration that routed approximately 74 percent of loans through auto decisioning and a target to raise that rate toward 90 percent for small credits. nCino Bank Operating System was configured to embed ESG assessments into the loan origination process and to support electronic document handling and straight-through processing, enabling paperless execution and faster funding lifecycles.
Integrations explicitly include DocuSign for electronic signature and document submission, with 94 percent of customers now using that mechanism to submit and sign documents. Operational coverage spans AIB’s business lending footprint in Ireland and broader European activities reported by the bank, and the solution is being extended from asset finance and SME lending into corporate lending functions.
Governance and process changes emphasized paperless workflows, reduction of manual touchpoints, and centralized credit orchestration within the nCino platform, enabling same-day funding in many cases. Outcomes reported by AIB include a 24 percent reduction in drop-off rates, funding times reduced to as little as 17 minutes for some loans, over 2 billion euros lent since go-live, and an operational shift toward environmental efficiency through reduced physical mail and branch signings.
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Arch Insurance Group Inc. | Insurance | 1500 | $400M | United States | nCino | nCino Bank Operating System | Core Banking | 2016 | n/a |
In 2016, Arch Insurance Group Inc. implemented nCino Bank Operating System as a Core Banking solution to centralize loan origination and document management workflows. The nCino Bank Operating System deployment focused on supporting loan processing and legal document orchestration within the insurer's commercial lending and customer servicing functions.
The implementation used nCino modules including Legal Documents, Universal Document Manager, and Loan Origination Services, with configuration work to create user Roles and Profiles, security controls, and shared settings. Functional development included custom objects, controllers, Visualforce pages, validation rules, approval processes, workflow rules, Process Builder automation, and reports and dashboards to surface custom financial and portfolio data.
Integration work connected Salesforce CRM capabilities to external services and document signing, including integration of Salesforce.com with DocuSign based web services and SOAP and REST based integrations for transactional data exchange. The program included moving loan documents between the bank's server based loan processing system and the nCino-enabled environment, maintaining Sandbox environments for QA and UAT, and exercising API testing using a SOAPUI based framework linked to CI/CD automation.
Governance and operational controls were established through role based access to financial data, approval workflows, time triggered tasks and email alerts, and change management using ANT, Change Sets, and data migration tools such as Data Loader and Data Import Wizard. Deployment and release practices emphasized environment segregation for testing and iterative releases, while service console and field service lightning customization supported customer service and order tracking workflows tied to the Core Banking implementation.
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Bank of America Merrill Lynch | Banking and Financial Services | 50000 | $15.0B | United States | nCino | nCino Bank Operating System | Core Banking | 2017 | n/a |
In 2017 Bank of America Merrill Lynch implemented the nCino Bank Operating System as part of a Core Banking initiative within its Wholesale Credit and Client Technology workstream of Global Banking and Markets Technology. The deployment targeted end to end credit application and client onboarding workflows, aligning the nCino Bank Operating System with the bank's Salesforce CRM Platform to consolidate credit lifecycle tooling.
The implementation used the nCino managed package built on Salesforce, leveraging nCino Bank Operating System UI extensions and banking specific capabilities such as Document Manager and Questionnaire. Configuration work included custom objects, fields, and relationships within Salesforce, and application logic developed through APEX classes and triggers, Visualforce pages and components, and SOQL queries to support credit decisioning and document orchestration.
Integration architecture centered on the Salesforce CRM Platform as the primary runtime, with nCino components layered on top to provide credit specific functionality. The program focused on delivering application enhancements for Wholesale Credit and Client Technology, instrumenting the nCino Bank Operating System across credit origination, documentation, and client record workflows used by Global Banking and Markets Technology teams.
Governance and delivery followed a multi year program model, with iterative releases and application enhancement cycles over a three year period. Program governance emphasized developer level configuration discipline and Salesforce toolset expertise to sustain the nCino Bank Operating System, enabling continued customization through APEX, Visualforce, and managed package configuration while maintaining alignment to credit transformation objectives.
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Banka Citadele | Banking and Financial Services | 1329 | $168M | Latvia | nCino | nCino Bank Operating System | Core Banking | 2021 | n/a |
In 2021 Banka Citadele implemented nCino Bank Operating System as a Core Banking platform for Corporate Business and the Lending Department. The initiative was run across the Baltic States with a dedicated Corporate Product Owner overseeing Agile delivery, backlog prioritization, preparation of business requirements, MVP development and user acceptance testing.
The nCino Bank Operating System deployment was oriented to lending operations, implementing loan origination, credit lifecycle management, underwriting workflow orchestration and document management capabilities to digitize processes and solve business challenges for corporate clients. Configuration work emphasized process automation, approval routing and role based access controls to align with corporate product and credit governance.
Governance and rollout combined iterative releases with regular demo sessions, playback sessions and master classes, establishment of prioritization guidelines and the use of Business Ambassadors to drive adoption and upskilling. Product management coordinated cross department collaboration, evaluated business cases and maintained the project backlog while monitoring key success measures to guide continuous improvement.
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Banking and Financial Services | 93000 | $34.9B | United Kingdom | nCino | nCino Bank Operating System | Core Banking | 2020 | n/a |
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Banking and Financial Services | 4762 | $1.3B | Australia | nCino | nCino Bank Operating System | Core Banking | 2023 | n/a |
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Banking and Financial Services | 4936 | $1.9B | United States | nCino | nCino Bank Operating System | Core Banking | 2021 | n/a |
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Banking and Financial Services | 225 | $145M | United Kingdom | nCino | nCino Bank Operating System | Core Banking | 2022 | n/a |
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Banking and Financial Services | 49824 | $21.3B | Canada | nCino | nCino Bank Operating System | Core Banking | 2022 | n/a |
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Buyer Intent: Companies Evaluating nCino Bank Operating System
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating nCino Bank Operating System. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating nCino Bank Operating System for Core Banking include:
- Eastern Bank, a United States based Banking and Financial Services organization with 1998 Employees
- Tronox, a United States based Oil, Gas and Chemicals company with 6500 Employees
- First New York Federal Credit Union, a United States based Banking and Financial Services organization with 80 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD nCino Bank Operating System Coverage
nCino Bank Operating System is a Core Banking solution from nCino.
Companies worldwide use nCino Bank Operating System, from small firms to large enterprises across 21+ industries.
Organizations such as Toronto-Dominion Bank, Barclays, U.S. Bank, Canadian Imperial Bank of Commerce (CIBC) and Bank of America Merrill Lynch are recorded users of
nCino Bank Operating System for Core Banking.
Companies using nCino Bank Operating System are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.
Companies using nCino Bank Operating System are most concentrated in Canada, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of nCino Bank Operating System across Americas, EMEA, and APAC.
Companies using nCino Bank Operating System range from small businesses with 0-100 employees - 11.63%, to mid-sized firms with 101-1,000 employees - 30.23%, large organizations with 1,001-10,000 employees - 30.23%, and global enterprises with 10,000+ employees - 27.91%.
Customers of nCino Bank Operating System include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified nCino Bank Operating System customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Core Banking.