List of FCM Travel Solutions Outsourcing Travel and Expense Services Customers
FCM Travel
Rambla Catalunya 6,
Barcelona, 8007,
Spain
Barcelona, 8007,
Spain
34 936 091 912
Leisure and Hospitality
60
$6M
Since 2010, our global team of researchers has been studying FCM Travel Solutions Outsourcing Travel and Expense Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management include: Procter & Gamble, a United States based Consumer Packaged Goods organisation with 108000 employees and revenues of $84.04 billion, NSW Ministry of Health, a Australia based Government organisation with 183000 employees and revenues of $32.28 billion, Health New Zealand (Te Whatu Ora), a New Zealand based Government organisation with 103611 employees and revenues of $27.18 billion, Bunnings Group, a Australia based Retail organisation with 55000 employees and revenues of $13.94 billion, ANZ Bank, a Australia based Banking and Financial Services organisation with 43094 employees and revenues of $13.40 billion and many others.
Contact us if you need a completed and verified list of companies using FCM Travel Solutions Outsourcing Travel and Expense Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ACT Government | Government | 6085 | $5.1B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2024 | n/a |
In 2024 ACT Government implemented FCM Travel Solutions Outsourcing Travel and Expense Services to centralize Travel Management for its corporate travel and expense processing across government departments. The engagement is delivered via the FCM Government Team based in Canberra, with dedicated Travel Manager roles responsible for presenting travel solutions and managing bookings for government accounts. This implementation emphasizes a staffed outsourcing model where FCM consultants handle day to day travel arrangement delivery.
The FCM Travel Solutions Outsourcing Travel and Expense Services configuration covers core Travel Management capabilities, including air, car, hotel and ground transportation reservations, international fare construction, complex itinerary management, ticketing and ticket exchanges or changes, and expense processing workflows. Workflows are organized around booking, ticketing, Phase IVs and CRS GDS productivity practices, with procedures and account guidelines embedded into agent servicing scripts and operational playbooks. The application supports both corporate and leisure travel consulting functions for government travelers, with a focus on high attention to detail and professional fare management.
Operational integration includes explicit use of Sabre GDS for reservations and ticketing, and a team based servicing model where agents collaborate to complete all client servicing functions and maintain account relationships. Governance is enacted through company procedures, account guidelines and customer service standards that dictate ticketing rules, exchange processes and communications for government departments. The rollout centers on Canberra based delivery to ACT Government departments and allied public sector accounts, with role level responsibilities defined for Travel Managers and travel consultants to ensure consistent execution of Travel Management and expense administration tasks.
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AMP Limited | Banking and Financial Services | 2275 | $862M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2024 | n/a |
In 2024, AMP Limited deployed FCM Travel Solutions Outsourcing Travel and Expense Services in the Travel Management category to formalize outsourced travel booking and expense processing for AMP New Zealand. The deployment is scoped to AMP New Zealand bookings under FCM while AMP Group’s corporate travel provider CTM continues to serve employees in Australia and most international offices, establishing a split operational model for travel procurement and data custody.
The implementation of FCM Travel Solutions Outsourcing Travel and Expense Services centers on standard Travel Management capabilities, including airline booking orchestration, travel policy enforcement, and expense capture workflows that feed centralized reporting. Configurations reflect rules for attributing travel transactions to organizational reporting units, and the solution captures bookings created via the provider to ensure consistent treatment of FCM-managed trips.
Operational integration is limited to provider-level data segregation rather than an enterprise systems consolidation, with FCM-managed flight bookings excluded from AMP Group flight totals because AMP New Zealand bookings are covered under AMP New Zealand’s Toitu carbonzero certification. CTM bookings remain the basis for AMP Group flight definitions, and the deployment preserves distinct reporting boundaries between AMP New Zealand and the broader AMP Group.
Governance and process definitions accompany the outsourcing arrangement, specifying that flights booked through CTM count toward AMP Group totals and that personal flights booked through CTM and accompanying business travel are included in AMP flight reporting. These governance rules are embedded in booking and expense workflows to maintain clarity in emissions and travel reporting attribution across the Travel Management footprint.
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ANZ Bank | Banking and Financial Services | 43094 | $13.4B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2015 | n/a |
In 2015, ANZ Bank deployed FCM Travel Solutions Outsourcing Travel and Expense Services as a Travel Management engagement. The deployment centralized corporate travel and expense operations within ANZ's Employee Experience domain, covering Talent and Culture, Finance, Procurement, Treasury, and Corporate Services.
The FCM Travel Solutions Outsourcing Travel and Expense Services implementation encompassed travel booking management, outsourced travel agent services, expense capture and reconciliation, travel policy enforcement, and consolidated reporting capabilities. Configuration work emphasized policy driven approvals, automated expense workflows, duty of care features, and reconciled transaction reporting aligned to travel management processes.
Integration architecture followed cloud based SaaS patterns, with FCM integrated alongside Fraedom and Blackline as part of ANZ's cloud SaaS estate hosted on IBM, AWS, GCP, Azure, and Oracle Cloud. Integrations were delivered as cloud to cloud and cloud to ground integrations, ingesting travel and expense transaction feeds into corporate financial and operational systems via API and batch interfaces, and aligning identity and access through enterprise single sign on.
Operational rollout targeted corporate centre functions and employee experience teams, with solution architecture oversight conducted through ANZ architecture governance forums. The program referenced TOGAF aligned architecture disciplines to standardize travel and expense workflows across Finance, Procurement, and HR domains, and to manage multi cloud hosting and integration patterns.
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Aurecon | Professional Services | 7172 | $804M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2022 | n/a |
In 2022, Aurecon implemented FCM Travel Solutions Outsourcing Travel and Expense Services as a mixed cloud SaaS deployment to address corporate Travel Management requirements across ANZ and Asia. The implementation was executed for Aurecon, an ISO27001 certified Asia Pacific engineering, design and advisory company, and delivered a centralized enterprise corporate travel management program for regional offices.
The deployment configured core Travel Management modules including centralized booking workflows, travel policy enforcement and compliance, multi-step approval routing, consolidated travel and expense reporting, and supplier rate and itinerary management. FCM Travel Solutions Outsourcing Travel and Expense Services was localized for ANZ and Asia requirements and configured to support corporate policy mapping, approval hierarchies, and management dashboards typical of enterprise travel programs.
Governance and rollout were led by enterprise solutions architecture resources embedded with Aurecon, working with multi-disciplinary teams across Australia, the Philippines and India. The program aligned solution configuration and operational processes with ISO27001 controls and involved coordinated stakeholder management across finance, procurement and corporate services to standardize workflows and vendor engagement for travel operations.
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Austal, Ltd. | Manufacturing | 4324 | $959M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2018 | n/a |
In 2018, Austal, Ltd. implemented FCM Travel Solutions Outsourcing Travel and Expense Services to formalize corporate travel operations and support crew mobilisation. The deployment addressed Travel Management for operational mobilisation, mobilising crews of up to 200 personnel to sites in Africa, North and South America, throughout Asia and across Australia.
The FCM Travel Solutions Outsourcing Travel and Expense Services implementation concentrated on core travel workflows, standardizing flight reservations, car hire, accommodation booking, bus services and charter logistics. It included itinerary management and invoice preparation as part of travel and expense processing, aligning operational booking workflows with supplier bookings and customer itineraries.
Execution relied on Global Distribution Systems Sabre and Galileo as central reservation systems to issue ticketing and reservations, and on Lumina for FCM accounting, itinerary distribution and invoicing. Operational coverage included mobilisation teams and temporary cross-team staffing to support clients such as Newmont Australia, Byrnecut Mining, Lycopodium and Austal, spanning domestic and international travel logistics.
Governance was centered on a Mobilisation Coordinator travel manager role, which managed end to end bookings, trained new team members and provided temporary resourcing across teams. Processes emphasized centralized booking controls, consolidated itinerary and invoice generation through Lumina, and operational handoffs between mobilisation, logistics and procurement functions.
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Banking and Financial Services | 3558 | $1.1B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2012 | n/a |
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Education | 620 | $65M | Malaysia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2015 | n/a |
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Retail | 55000 | $13.9B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2023 | n/a |
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Government | 975 | $280M | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2016 | n/a |
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Retail | 26000 | $1.6B | Australia | FCM Travel Solutions | FCM Travel Solutions Outsourcing Travel and Expense Services | Travel Management | 2014 | n/a |
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Buyer Intent: Companies Evaluating FCM Travel Solutions Outsourcing Travel and Expense Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating FCM Travel Solutions Outsourcing Travel and Expense Services. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management include:
- Incnet, a Australia based Media organization with 20 Employees
- Ooredoo Kuwait, a Kuwait based Communications company with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Incnet | Media | 20 | $2M | Australia | 2025-02-18 |
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Ooredoo Kuwait | Communications | 2000 | $150M | Kuwait | 2024-12-05 |
FAQ - APPS RUN THE WORLD FCM Travel Solutions Outsourcing Travel and Expense Services Coverage
FCM Travel Solutions Outsourcing Travel and Expense Services is a Travel Management solution from FCM Travel Solutions.
Companies worldwide use FCM Travel Solutions Outsourcing Travel and Expense Services, from small firms to large enterprises across 21+ industries.
Organizations such as Procter & Gamble, NSW Ministry of Health, Health New Zealand (Te Whatu Ora), Bunnings Group and ANZ Bank are recorded users of
FCM Travel Solutions Outsourcing Travel and Expense Services for Travel Management.
Companies using FCM Travel Solutions Outsourcing Travel and Expense Services are most concentrated in Consumer Packaged Goods, Government and Retail, with adoption spanning over 21 industries.
Companies using FCM Travel Solutions Outsourcing Travel and Expense Services are most concentrated in United States, Australia and New Zealand, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of FCM Travel Solutions Outsourcing Travel and Expense Services across Americas, EMEA, and APAC.
Companies using FCM Travel Solutions Outsourcing Travel and Expense Services range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 14.71%, large organizations with 1,001-10,000 employees - 58.82%, and global enterprises with 10,000+ employees - 26.47%.
Customers of FCM Travel Solutions Outsourcing Travel and Expense Services include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified FCM Travel Solutions Outsourcing Travel and Expense Services customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Travel Management.